iAUTOHAUS

Solid Experience Great car selection. Good prices. Got in, did the test drive, purchased a Panamera and was out by noon. From arrival to departure was solid experience Great car selection. Good prices. Got in, did the test drive, purchased a Panamera and was out by noon. From arrival to departure was solid experience. Only possible enhancement would be more in-depth tutorial on unique aspects of the purchased vehicle as the high end autos they have in stock have MANY options. Ended up spending some time during the first week of ownership figuring out some of the special features and settings that probably could've been set up before leaving the lot... More

These guys rock I recently found myself at this dealership, and I have to say, I was extremely pleased. Everyone that was encountered was extremely helpful. Customer I recently found myself at this dealership, and I have to say, I was extremely pleased. Everyone that was encountered was extremely helpful. Customer service is top notch. I walked in quite skeptical (being a younger female in this type of setting, you usually get put through the ringer and taken advantage of)...however, I couldn't be more happy with the entire experience. I feel like got an amazing deal on an amazing car, and I was so happy with my experience with this dealership and their customer service from start to finish. I will definitely be back in the future to see these guys. Absolutely loving the new BMW!! More

Best Used car dealer!! We've been service customers for a few years, then we decided to buy an upgrade... they were amazing. Everyone from start to finish!!! I will be back We've been service customers for a few years, then we decided to buy an upgrade... they were amazing. Everyone from start to finish!!! I will be back to service the vehicle as there customer service is amazing! More

I gave them quite the challenge...and they delivered! Recently, my vehicle was in a horrible accident. I was in the market for a new car, and fast! I found the most beautiful BMW X5 at iAutohaus and I was Recently, my vehicle was in a horrible accident. I was in the market for a new car, and fast! I found the most beautiful BMW X5 at iAutohaus and I was ready to go! Unfortunately, my insurance company was not. More than 2 weeks following the accident they STILL hadn't even been out to officially declare the vehicle a total loss. In addition, the need for a new vehicle was a surprise and as a new business-owner I had very little money set aside for an initial investment in the vehicle. Suffice it to say that as a starving entrepreneur with another car still lingering on my report and very little to put down, I was a challenging customer. From start to finish, however, I was treated like I was worth a million bucks. Jeremy, my sales advisor, was perfect. He offered me guidance and encouragement (I was nervous!), but also gave me room to make the decision on my own. Lisa, the finance advisor, is one of the most personable people I have ever met and she went one million percent above and beyond to make my situation work. Between she and Jeremy they set me up with a plan that worked for me. Also - shout out to Joann who was willing to let me use her iPhone cord (everyone knows those things are gold!) so that I could charge up in anticipation of sending several excited messages with photos of my new car that iAutohaus made happen. Thank you all for impeccable service. I will definitely be back in the future! More

Negotiated over the phone--dealer over 100 miles away Very friendly and impressive dealership for high end used cars. They had the only convertible that fit my requirements within 500 miles. Was not very Very friendly and impressive dealership for high end used cars. They had the only convertible that fit my requirements within 500 miles. Was not very happy with what they gave me for my trade but was more concerned getting a FWD, HT convertible in white or red that I could put on a tow dolly. Car will be used to run errands so is satisfactory for my needs and I can tow with the RV. More

Well rounded Dealership I won't go anywhere else but this dealership from now on to purchse or to service a vehicle. I purchased a Mercedes Benz GL550 for my family, and a be I won't go anywhere else but this dealership from now on to purchse or to service a vehicle. I purchased a Mercedes Benz GL550 for my family, and a beautiful car it is. First of all, the selection of European cars is great, from the two seater sports car to the 7 person family wagon. Wesley (the owner) picks only the best cars to fill his indoor showroom. My buying experience was great. At no time did I feel pressured to buy. I was given ample time to think and Wesley wanted me to be sure the car I was looking at was really what I wanted. I was given a tour of the facility to assure me that I am going to be taken care of not only at the buying mark, but assuring me when servicing is needed as well. The shop is clean and shows class. Since having the car, servicing it at iAutohaus has been a red carpet service as well. Josh Hemmerling has always been professional and has always taken care of my concerns in a speedy fashion. The mechanics are thorough and knowledgeable and will fix any problem with a positive result. These guys are definitely worth a try if you are in the market for a precision tuned European machine. More

Mercedes CLK Purchase - I would like to thank Lisa and Chris for their awesome effort and customer service above and beyond my expectations. Great service from start to finis I would like to thank Lisa and Chris for their awesome effort and customer service above and beyond my expectations. Great service from start to finish. I had a great experience working with them, they were extremely helpful and took their time to make sure that all my needs were met. I love the car, and recommend IAUTOHAUS to anyone who is looking to buy a high end car. The owner and all the employees put a high emphasis on customer service and satisfaction. I commend Lisa for her professionalism and the way she approaches and strives to help her customers, and hope she gets the recognition she so richly deserves. It was a great and positive experience purchasing a car from IAUTOHAUS and I thank everyone for their highly professional and friendly approach. More

like I got away Got a 2003 Mercedes E500 bought it a couple mo. ago I'm a do it yourselfer well I couldn't fix this one. simple oil change turned into a computer nigh Got a 2003 Mercedes E500 bought it a couple mo. ago I'm a do it yourselfer well I couldn't fix this one. simple oil change turned into a computer nightmare for me. checked out other company's chose these guys was very afraid of a $200.00 bill to just look at it and another 200 to fix maybe more. Well I got the second shock in so few weeks the charge nothing let me repeat NOTHING Josh my service advisor had it fixed and back to me in 20 minutes while I waited. I know this is not how they stay there but how they treat people. you can't fake being nice to you customers. Thanks to your team at Autohause More

Professional Service! I researched repair companies via the Internet because we live in Maricopa, AZ. My husband was so impressed with the verbal detailed explanation of a I researched repair companies via the Internet because we live in Maricopa, AZ. My husband was so impressed with the verbal detailed explanation of actual work needed to be done in order to fix the problem. We may get a dent and painting done when we return in November. Having taken good care of my 2000 E320 Mercedes, this shop will help me keep my car (which holds my cello) for many more years. Thank you! More

Felt Like the Golden Rule Was in Effect Buying this car was really a great experience. I was a little concerned about buying a car over the internet and having it shipped the 1500 miles acr Buying this car was really a great experience. I was a little concerned about buying a car over the internet and having it shipped the 1500 miles across the country but, I have to say - my experience has been wonderful so far. The "deal" was straightforward and easy. I felt like Wesley was honest and direct. I bought the car, it was shipped and I got it all within a 3 day period. It is exactly what it appeared to be online. Thanks for making this a great experience for me! When I need another car...I will be back!! More