Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Packey Webb Ford
Downers Grove, IL
703 Reviews
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Latest Reviews
October 25, 2026
They did a great job servicing my car.
It was very easy and relatively quick. The waiting area with WiFi and coffee is nice.
More
by andy.douglas01
Verified Customer
Verified Customer
Employees Worked With
Na
October 24, 2026
Great experience overall, very friendly and helpful.
Explained any issues that were found and the work that was needed to correct them.
More
by ag1056
Verified Customer
Verified Customer
Employees Worked With
Tim Mattern
October 23, 2026
I brought my car in because, when I accelerate, it makes
a loud humming noise. They said that nothing is wrong with my car. They said that hybrid vehicles can make a loud sound or engine roar when gasoline
More
by DFOUNTAINONEAL
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (350 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Home Delivery
- Home Test Drives
- No Contact Transactions
- Pet Friendly
- Quick Lube
- Service Pickup and Delivery
- Shuttle Service
- Vending Machines
- Virtual Appointments
- Family Owned and Operated
- Pick-up and Drop-off Service
- Pick-up and Drop-off Service
- Out-of-State Shipping
