Route 22 Toyota

I request a service for water pump and change of timing bell they never did the work just change a bolt and charge me $1800 and they never wanna hear me because they stated that that was their right to Do bell they never did the work just change a bolt and charge me $1800 and they never wanna hear me because they stated that that was their right to Do That job but they NEVER did the job until this day I NEVER heard from them , And when I tried to talk to them they were very rude and unprofessional . More

Came here to lease a RAV4. When it came to the negotiations, the sales manager came out. He was extremely rude, and clearly marked up the vehicle without even being transparent When it came to the negotiations, the sales manager came out. He was extremely rude, and clearly marked up the vehicle without even being transparent about what the car price was. He literally came out with a blank sheet of paper and wrote a bunch of numbers down (red flag) and but wouldn’t print out the quote or give us the full price of the vehicle we were trying to buy. Overall super scammy, rude, and unprofessional. Do not buy from them!! More

Criminal markup. When I brought it up, they were xxxxxxxx about it. Also ghosted me for a bit When I brought it up, they were xxxxxxxx about it. Also ghosted me for a bit More

Many thanks to the Route 22 Toyota team! They make the car buying process very easy and did a great job finding the Tacoma I'd be looking for. Definitely choose these guys!! They make the car buying process very easy and did a great job finding the Tacoma I'd be looking for. Definitely choose these guys!! More

Please do yourself a favor and stay away from this greedy place. This dealer is trying to steal my $2,000 deposit for doing nothing. It seems like I am not the first one this has happened to. I wanted to get place. This dealer is trying to steal my $2,000 deposit for doing nothing. It seems like I am not the first one this has happened to. I wanted to get a quote for a lease on the Bz4x since it would be most affordable route to get rid of my trade in. I ended up finding a buyer that paid MUCH more for my truck saving me thousands of dollars and realized they were marking up the lease + adding xx fees to make more money. After they told me they couldn't hold onto the car I reserved while I sell my old one, I decided to stick with a used car especially considering they wouldn't honor the price (non-itemized order) I signed for. I found out I cannot get an EV charger where I live and don't feel financially comfortable having another car payment. Since my credit was not run, trade in was sold, and car not reserved or delivered to me, I requested that my deposit be refunded. Khaled Elsisi refuses to refund and did not mention that my deposit would be non refundable before I signed and handed them cash. He also refuses to put me in contact with a manager to resolve this issue. I will be contacting BBB and Toyota HQ before I escalate this further. If it were not for the added fees, markups, and my salesperson trying to take my $2,000 in CASH FOR DOING NOTHING, I would not be writing this review as I never write reviews. I simply not feel comfortable doing business with this place after this experience and refuse to accept a "store credit" as a solution. More

I had the worst experience with this dealership. First off they aren’t friendly and have no regard for their customers. Before coming here with my dad we stopped at rt 22 honda and the ONLY reason i First off they aren’t friendly and have no regard for their customers. Before coming here with my dad we stopped at rt 22 honda and the ONLY reason i didn’t purchase a vehicle with them instead is because they didn’t have what i wanted. These people suck & are so unhelpful. This was my first financed vehicle and instead of giving us all of the needed information they were rude. I’m just very disappointed. If the car wasn’t the exact thing I was looking for I would’ve never made the purchase with them. More