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Van Bortel Ford
East Rochester, NY
536 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You!
Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 14, 2026
Fourth new vehicle I've ordered through this dealership,
and each time there was never any high pressure, hidden costs/fees, or misleading pricing. Sales staff is always friendly and very helpful. Communica
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by Admiral ElJay
February 10, 2026
The best service department.
Want a brake job on a Saturday with no appointment? Got it.
Any brand. Faster and better than the actual dealers of the cars we own.
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by GregInNy
Employees Worked With
February 01, 2026
Great experience buying a car at this dealership.
Very friendly salespeople and quick service. Very satisfied customer. Thanks
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by Peterson49
Dealership Inventory (275 Vehicles)
Photos & Amenities
- Free Loaner Cars
- Shuttle Service
- Quick Lube
- Free WiFi
- Free Coffee
- Free Drinks
- Cable TV
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Customer Lounge Area
- Children's Play Room
- No Contact Transactions
- Virtual Appointments
- Pet Friendly
- Vending Machines
- Vehicle Sanitization
