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Van Bortel Ford

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
551 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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71 Marsh Rd.

East Rochester, NY

14445

Directions

Top Reviewed Employees

Service Department at Van Bortel Ford

Service Department

Repairs & Service
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 341 Reviews
Steve Miller at Van Bortel Ford

Steve Miller

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 75 Reviews
Bryan Zemaitis at Van Bortel Ford

Bryan Zemaitis

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 69 Reviews
Dan Happ at Van Bortel Ford

Dan Happ

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 48 Reviews
More Employees

Latest Reviews

September 29, 2026

Great communications with service department and tech support on the road. Tech was on time and completed the job in a timely manner. More
by timnha21

Employees Worked With

Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey?

September 26, 2026

Henderson and West Herr's customer service were absolute nightmares. I was elated after my first service appointment and haven't looked back since. your staff is knowledgeable, professional, and efficient a More
by Veronica H

Employees Worked With

denise knapp

June 24, 2026

The service representative at Quick Lane took care of my Automotive needs. The tech that changed my oil and replaced my brakes did an excellent job. He was very helpful in resolving any issues. I am very pl More
by Jw43

Employees Worked With

Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

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Photos & Amenities

  • Free Loaner Cars
  • Shuttle Service
  • Quick Lube
  • Free WiFi
  • Free Coffee
  • Free Drinks
  • Cable TV
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Customer Lounge Area
  • Children's Play Room
  • No Contact Transactions
  • Virtual Appointments
  • Pet Friendly
  • Vending Machines
  • Vehicle Sanitization