Outstanding Experience - Gautierbmwowner
I recently purchased a 2018 RDX and could not be more pleased with the experience. I chose the Acura after shopping several other comparable SUVs because checked all the boxes for the features I wanted. Patrick Norton was the salesperson that helped me through the entire process and was exceptionally helpful throughout the whole process (he even tracked down the exact SUV from another dealer for me!).
When i picked up my beautiful new SUV, Patrick took care of ensuring my RDX was set up with my preferences and walked me through everything before I drove off the lot. Drew was very helpful (and expeditious) in explaining all the financial aspects of the purchase. The Service Manager (George) even came out and introduced himself to me before I left.
Everyone I met and worked with at Joe Bullard was professional, courteous and extremely helpful. I highly recommend this dealership!
I drive from Nashville TN to Huntsville - L. Gray
The service at this dealership is phenomenal. I drive from Nashville TN to this dealership to have my vehicle serviced and worked on. Roma Scosyrev is the most professional and informative service agent, I have ever worked with. The work is always done correctly and completely guaranteed. My vehicle is in tip top shape, because of this dealerships service department. I would recommend any and everyone if they want a place where customer service is #1 take the vehicle here. Ask for Mr. Roma Socsyrev. He will make sure that your vehicle is the best it can be.
Deliberately provided wrong information to get the sale - bamabelle
I read so many reviews and even heard from them how upstanding and trustworthy this organization is...Christian values the sales manager said. My experience, however, was the exact opposite. These guys used lies and deception from beginning to end - from an inaccurate insurance assessment based on wrong mileage info to lying about the credit score and telling me what I already had from my own reports was inaccurate. The general manager wouldn't even speak with me when I came in to resolve the issues - guessing my $30k wasn't enough money to get his attention.
I would never purchase another vehicle from these people, nor would I recommend them. The only thing I can say is that as surely as they mistreat and cheat others, the same will be done to them times ten.