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Worth the 250 mile trip to Birmingham - Georgia Guy
I bought my 2015 Cayenne Hybrid new from Porsche Birmingham but now live in middle Georgia.. The nearest dealer is in Atlanta, over 120 miles away. Since I visit Birmingham about 12 times a year it was a no brainer to have the vehicle serviced there. Rodney explained to me what was included in the service and we discussed any additional services I may request. There isn't any problem with leaving the car with them as I have other transportation available while in Birmingham. The car servicing was performed in the anticipated time frame and the drive home was like being in a new car. My experiences with the sales and service folks is always a pleasant experience. Never an issue getting an appointment and all services are top notch. I even got a chance to chat and catch up with Steve Huett who keeps me up to date on all things Porsche.
My first experience with Ms. Rhiannon Coley and Jack... - Rick H
My first experience with Ms. Rhiannon Coley and Jack Ingram Porsche has been nothing short of the spectacular ‘white glove’ service that exceeded my expectations from a Porsche dealer. My car had experienced every car owners nightmare of getting water in the gas tank. Jack Ingram more than stepped up and cared for the car with the expert guidance and recommendations from Ms. Coley. I can’t say enough how thoroughly Ms. Coley and her team resolved the problem and made sure the car was in top notch condition when I picked it up. Looking forward to a LONG term relationship with Jack Ingram Porsche’s team of professionals.
I have recently purchased a certified 911 Targa with very... - jrc
I have recently purchased a certified 911 Targa with very low miles from Porsche of Huntsville. They failed to honor there price quoted in text and despite that I worked with them after traveling from TN as they stated it was a local car, bought in Huntsville and owned by one family in Huntsville, THIS WAS NOT TRUE. With that, I worked with them thinking the bogus price quoted was an honest mistake of over $10k and that this was a quality well kept car that I could get good life from, that's exactly what they promoted as they meet me after hours and the 2 salesmen and finance coordinator painted an untrue picture. It only had 5k miles on the odometer.
I find on Christmas day, the second time I had driven it, that the car is defective and is dangerous to operate. My local mechanic has instructed me not to drive it and my council advises me to work with the dealer, Century Automotive Group, which owns and operates all the upline vehicle dealerships on University Dr. if possible.
I was told that it was a 3 owner with the same couple buying it back a few times; sounded strange but they they did a real acting job to make this seem believable. I find it to be a five owner, now 6, car that was registered and serviced in Chicago for its first years in total contrast to what the salesman and manager conveyed. The car was sold to me as a certified car but it has serious front end problems and when turning pops, cracks, and the front tires scrap on the pavement to the extent its wearing down the front tires outer sections in only 5,000 miles.
I have now communicated well over a dozen times with the salesman Ray Diaz and on each occasion he denies a problem, I have just been sent onto his mgr. Jon. I haven't herd from Jon yet but I foresee the possibility that this may escalate to a court case for sales of defective products; in that. the salesman denies responsibility and will not act for mutual benefit or comitt to do right, he simply denies the whole thing. I realize that everyone makes mistakes but repeated errors, lack of concern for standing behind products, and apparent false clams concerning pricing and the history of this car seems more than coincident.
I WOULD STRONGLY RECOMEND THAT ALL CONSUMERS SHOP ELSEWHERE, THIS PLACE SEEMS CRIMINAL TO ME.
I will let you know if things resolve with Mr. Jon and if the dealer rectifies the situation. Please be careful here: unfair, untruthful, with a nice twist seems the operating model of this business.
Please stand by; I will post updates and the outcome here and on Google periodically until conclusion. (You may wish to look at the consumer protection act of 97; it entitles a consume done wrong to receive 10 times the original purchase price for intentional misleading companies and this one, Century Automotive, is factually in violation)
Lin Williams is back! We have purchased vehiclds from... - Stephen K
Lin Williams is back! We have purchased vehiclds from Lin many years ago, but he moved out of the area. He is outstanding, goes above and beyond and delivers what he promises. He knows the brand inside and out and can answer all questions. Porsche service is also excellent there as Dennis Healy has always been easy to work with.