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Great service fast and friendly service always has been... - passport_avinger
Great service fast and friendly service always has been very professional. Will recommend them on sales and service. Five out of five stars. Thank you
Top Reviewed Service Specialists At This Dealership
Took my 2019 Dodge Durango in for it's first oil change.... - Bill V.
Took my 2019 Dodge Durango in for it's first oil change. Also had a few questions that were answered promptly. Anthony was very professional and helpful.
The best thing about Stokes for me is the addition of... - JuJuH
The best thing about Stokes for me is the addition of Mark McKee! Mark was patient with all of my questions and went above and beyond in helping me with my car buying needs. If you want it done right, go see Mark McKee!
Hannah Mann has been my service advisor since I bought my... - Chris2018
Hannah Mann has been my service advisor since I bought my truck in November of 2019. I have had my Ram back a few times for some warranty issues and oil changes. Each time I call, Hannah takes the time to see what is going on and answer any questions I may have. When I arrive at the service lane, she always greets me with a smile and makes sure I am taken care of. Hannah is top notch and by far the best service advisor I have dealt with.
Excellent Service! - rdt1500
Brought my Sierra in for an oil change and tire rotation. I mentioned to Kyle, the service adviser, that was a knock in the front end when I turned the wheels fully to the right or left. Kyle checked the service bulletins and found a bulletin to tighten the control arm bolts. They had my truck serviced and the control arm bolts done in about an hour. I would recommend Chris Myers highly to anyone.
Thank you for such great service!
Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021
Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama
Jacky Jones Ford Lincoln Mercury and specifically Jeff... - Jim
Jacky Jones Ford Lincoln Mercury and specifically
Jeff King provided a most comfortable and enjoyable experience! THANK YOU
Second vehicle purchased from Jacky Jones and the experience couldn’t be BETTER !!
We had an emergency situation and the people at this... - Ken
We had an emergency situation and the people at this dealership helped us and we were back on the road within an hour. Could not have asked for a better service!
Excellent service dept They are very courteous and... - rolltidebama2009
Excellent service dept
They are very courteous and knowledgeable staff. The service dept helps make you more knowledgeable about tour car or truck, plus the parts on them.
Brian in the service dept. is on point. I had a great... - radioman128
Brian in the service dept. is on point. I had a great experience when I brought my truck to get it serviced. He answered all my questions that I had and was very polite and respectful.
This is my first time purchasing a car on my own and I... - kianachant
This is my first time purchasing a car on my own and I had no idea where to start. Jeremy Clark walked me through the steps and explained everything I needed to know. He answered any question I had with no hesitation. I am completely happy with my purchase. I left with a big smile on my face! :)
After scheduling an appointment a week in advance, my... - pkendrick75
After scheduling an appointment a week in advance, my truck sat at this dealership for over 2 days with nothing being done. The sales rep failed to call me after he said he would on two separate occasions. I went and got my truck on the third day with nothing done. A 2 hour job couldn't get done in two days. Pretty pathetic. And what's worse they don't seem to care.
Nothing was resolved - srwilliams7279
Chrysler wouldn't approve my warranty to fix my seats. They also never found anything wrong, after I explained to them the problems I was having.
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
Brought my jeep there for regular service oil change, and... - Sandy Luke
Brought my jeep there for regular service oil change, and found out that I needed some oil leaks taken care of and new tires.
Matt and his team took care of me fixed everything that needed to be fixed and didn’t break the bank. Everyone there is friendly and they know what they’re doing. I have already recommended some of my friends to go there. I am very pleased with their service and will always bring my jeep there. Thanks again Matt and the people that work in the service department. And I also wanted to thank Laura for giving me a ride home that day
Absolutely the worst Chrysler, Dodge, Jeep, Ram... - amandag198207
Absolutely the worst Chrysler, Dodge, Jeep, Ram dealership SERVICE DEPARTMENT!!!!! They had my Jeep for a month.... when I went to get it, of course it wasn’t ready... they said it would be ready by that afternoon and WOW to my surprise it wasn’t ready! I heard 3 different excuses from each advisor and that is RIDICULOUS. I will Not be returning for service in the future.
After navigating for a moments it was obvious you had no... - nuwwine4u
After navigating for a moments it was obvious you had no information on your staff.
I believe you do yourself a grave disservice by not having pictures of your mgmt & sales staff.
I know several salespeople from this region, yet I have lost touch with them.
IF they were employed with you and I was cognizant of that...I may possibly purchase from them.
Not a total stranger---relationship buyer I am.
Service dept did a good job but the lady waiting on me... - Bobbie
Service dept did a good job but the lady waiting on me wasn’t sure how to process my extended warranty but did take the oil change cost of and aside maybe it’s right and if not it’s my last day anyway
The worst dealership to buy a car from . I bought a 2019... - ematalka
The worst dealership to buy a car from . I bought a 2019 keep wrangler sport from BenchMark jeep on 9/9/2019 and the car had a steering damper recall so I took the car to another dealership to do the recall and that was on 10/15/2020 and I found out the benchmark Jeep had claimed that they did the recall on the steering damper even though I never went back to them and I never authorized them to do the recall . When the other dealership checked the car they found out that the original steering damper is still on the car and Benchmark dealership NEVER did replace it and never did the recall even though they claim they did . And this is Fraud
Nothing about this place is good. If it wasn't for oil... - jamed5683
Nothing about this place is good. If it wasn't for oil changes and factory recalls I would never come to Brewbaker. Worst dealership around.
Refuses to fix their poor work. - dasleepmastr
Made an "appointment". 2 weeks later they get around to looking at it, claimed more damage than was present and refused to fix something they've already been paid to fix once by Chrysler. Won't answer phones or return calls in a timely manner. Avoid at all costs.
Very Disappointed. - Sherrie
Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.
Great Place to buy a Car - GaryP
Love working with this dealership.
Extremely knowledgeable, and so friendly. They really make the whole process a joy.
I have dealt with these folks several times, and they are simply the BEST.
Mitchell Chrysler Dodge Jeep Ram
Hendrick Chrysler Dodge Jeep RAM Hoover