444 Alabama Used Car Dealers

Buyers BEWARE. - Kris S.

Buyers BEWARE. HORRIBLE experience with this dealership. We were working on a new purchase and my trade. I wanted to get the trade value on my truck and once we agree we could move forward with the purchase. I have a text message in writing that Dean Mitchell (the owner) agreed to a certain amount for my trade. At that point I allowed them to run my credit. Once all the banks approved, Dean Mitchell came back and said he couldn't give me the amount he agreed to, and lowered it by thousands of dollars. This is not what we agreed to, and I only allowed my credit to be ran because we already had a deal. All we had to do was the final paperwork/signing and it was done. I drove over to the dealership once we had all of the bank approvals, to find out that Dean had completely changed the deal that was already in writing. I have no idea why they would want to do business this way. Only thing that I can figure is that my vehicle was to nice and expensive for them to afford buying. Seems like they are in the business of buying cheap. Being a customer who usually purchases a new vehicle each year or so, they really made the wrong call on this one. I will never do business with them, and I hope that this will help future shoppers to know what kind of business they run and how they will treat people. Very unprofessional, and not a good business model to have. I don't like to leave negative reviews and usually don't. But this was so above and beyond frustrating that I had to put it out there, and hopefully it will help others avoid this dealership. I will keep spreading the word amongst my clients, friends, and family. Please read the other negative reviews that are out there on this dealership. I'm very confident that they are mostly all true. On a positive note, my salesman Larry was great. He was on my side and very understanding. I really felt bad for him, losing an easy sale because of his management team, and their shady ways of business.

⭐⭐⭐⭐⭐ I have been a loyal customer of Delta Auto - samurman2316

⭐⭐⭐⭐⭐ I have been a loyal customer of Delta Auto Brokers for years, and I can’t recommend them enough! I’ve purchased 5 cars, 6 trucks, a boat, off-road vehicles, and more from them, and every experience has been smooth, professional, and hassle-free. Their team always goes above and beyond to find exactly what I need at a great price. The customer service is top-notch, and they truly care about their customers. Whether you’re looking for a reliable daily driver, a tough work truck, or something fun for the weekends, this is the place to go! I trust Delta Auto Brokers so much that I recommend them to all my friends and family—now and forever! If you’re in the market for a vehicle, this is the only dealership you need!

I am a home builder and don't have time to visit... - tolleson1

I am a home builder and don't have time to visit dealerships or multiple sites to research trucks. I certainly don't like dickering on prices all day. DothanTucks.Com came to our office for everything. I never had to put my jobs on hold to do business with them. Steven Salter knows how to work with businesses and was great to work with.

They really suck! Was quoted a price went to the bank got... - aaa4747

They really suck! Was quoted a price went to the bank got the money to pay cash. Then they did the old bait and switch routine. They raised the price of the vehicle. They have not only lost my business forever, but I will make an effort to let other people aware of their dealings.

I had bought a 2000 Chrysler Cirrus from Family Auto... - jerikahumphrey19

I had bought a 2000 Chrysler Cirrus from Family Auto Sales. The down payment was great, but the customer service was horrible. The owner himself was rude to me and he gave out racial comments. And to make matters all worse, after I had bought the car, he had called me and he demanded me to give back the car or he was going to file a warrant on me not wanting to give me my money back. So I gave him the car back, but unfortunately, he did not give me my money. I have the reciept from the down payment, but I am taking it to small claims trying to get my money back. I RECOMMEND NOBODY TO BUY A CAR FROM THIS DEALERSHIP BECAUSE YOU WILL BE RIPPED OFF.

In 20 or so years of buying cars, this was absolutely the... - Del655

In 20 or so years of buying cars, this was absolutely the worst deal any dealer has ever offered me. They wanted full MSRP+$300 processing fee minus the FACTORY rebate and offered $1500 less for my trade than it was worth. I couldn't believe it! I drove a long way to deal with a small town dealer and it was a huge mistake. Needless to say, we couldn't get out of there fast enough.

Sold me a broken vehicle - Snowin

I just bought a vehicle from this dealership and the same day I purchased the vehicle the transmission went out. I had a master tech look at the vehicle and diagnose the issue and apparently due to that they refuse to look into the matter. This was an issue that would have been VERY apparent to the dealership.

Great sales team and management. - reviewgilsauto

Great sales team and management. They can get you financed on a vehicle. Inhouse or bank finance available.

JUNK CARS FOR HIGH PRICES SHOULD BE THEIR MOTTO, AND DONT... - CalistaBarrios

JUNK CARS FOR HIGH PRICES SHOULD BE THEIR MOTTO, AND DONT BE SURPRISED THAT WHEN YOU BUY A CAR FROM THEM IT FALLS APART AND THEY WILL NOT EVER ANSWER THEIR PHONE FOR YOU

Not like a car dealership at all! - MikeD

No pressure, honest, easy to work with. I was surprised how comfortable I felt buying my new car. Had a minor issue a few days after I took it home, and they repaired it a day later without any issue. I'm still amazed. They stand by their cars!

My experience at jack Ingram Montgomery, Al was great - Mrs. Clemmons

My experience at jack Ingram Montgomery, Al was great thanks to my salesman Ryan Gholston. After trying to get a car from several other dealerships just to be turned down and credit shamed; I decided to try one more time and I chose this place. Ryan understood my situation and didn’t judge me. He worked hard to get an approval and to find a car that fit my budget. He kept me posted and walked me through the process all the way. He didn’t just try to throw me into a car just to make a sale but actually listened to my needs and concerns. I was able to get my daughter a nice car with low mileage and a payment I was comfortable with. So, when it came down to helping my other daughter get a car I had to go back to Jack Ingram and work with Ryan again. It had only been about six months since my first purchase so I knew it was going to be hard to get another vehicle. But once again Ryan worked hard in getting an approval and finding the right car for us. It took a lot of going back and forth to find something that would work for our budget but it all worked out in the end. My daughters couldn’t be happier with their cars. If you plan on using Jack Ingram Nissan for a car purchase, I highly recommend Ryan Gholston he truly cares about his customers.

My wife and I just bought a GMC Terrain from the sales - K B Tidwell

My wife and I just bought a GMC Terrain from the sales guy, J P Windham, and the owner, Matt Woods, today. We have bought several vehicles from Matt's dad, Jim Woods over the years, starting back in the '90's when I did have hair and I didn't have a belly, and we have always felt like we got treated very well, especially compared to other dealers. We had bought a Town & Country from the JAS Select lot back in March. Our salesman was Mark Kilgore, and he did a great job getting us into the van, but we had no end of problems out of that vehicle. Every single thing about the van was fantastic except for the fact that at random intervals, roughly every two weeks, it wouldn't start or even try to turn over. Sit twenty to thirty minutes and it would crank like normal. It spent so much time in the shop between then and now that we'd never really gotten to enjoy it at all, always worried my wife would be stranded somewhere in this terrible heat, though Mark went way beyond and above what any car salesman I've ever dealt with in my life would do. When my wife was stranded picking up groceries at Wal-Mart, Mark drove another vehicle to her there, moved all of the groceries over, and moved over a baby seat and got it fastened in. Has your car salesman ever done that? Not only did they cover all of the exploratory shop work on the van, but they paid untold $$$ out on towing and providing us with other transportation while the van was being worked on. They treated us very kindly throughout the ordeal, and as a customer service rep myself, I KNOW that that's hard to do sometimes, depending on the customer and how in the back of your head you know you're losing money on the deal. I can't thank Mark enough for how he took care of us in this super-stressful situation. My wife lost all faith in the van, so we decided to change to something else. We test drove the Terrain for a few days. It's a great vehicle, and Matt really treated us extra fairly on the pricing and all of the details of the sale. It's one of the nicest vehicles we've ever owned, and we feel very good about the trade. I can't brag on them enough about how they bent over backwards to relieve the bad situation we were stuck in, and I'll end this by just saying that if you're looking for a new vehicle do yourself a favor and go see Mark Kilgore, J P Windham or Matt Woods at the Jasper Auto Sales Select lot.

I had no previous experience with the Scotts. - Phillip Harris

I had no previous experience with the Scotts. When I made my initial contact by phone I was impressed by the straightforward discussion about the vehicle I was interested in. No hype, and no hidden fees, the listed price was the total cost of the vehicle. They also had a no questions asked return period and even a warranty. When I went to the dealership, it was no different. Courteous people and no pressure. I decided to buy the vehicle and we are very happy with the purchase.

Great Experience thanks to Bryan - bcgreene

I called Bryan after I found a car I was interested in on their website. I told him I would have to come look at it during my lunch break and I wouldn't have a lot of time. He had the car cranked and warm when I got there and was truthful about what needed fixed on it. I would recommend his dealership to anyone.

Called and emailed about setting up an appointment to - Jeremy7durham

Called and emailed about setting up an appointment to look at a car and never got a response. Hard to buy a car from a company that won’t answer your calls or emails

this was the best purchasing experience i have ever had... - gojose

this was the best purchasing experience i have ever had at any dealer. salesman was not only friendly but also very knowledgeable about his product. finance dept. was very efficient and polite, i did not have to wait all day to finish the deal they were prepared when i went in we were able to get all the paper work out of the way as soon as i went in. overall experience was a very pleasant one i was in and out in a very reasonable amount of time, thank you mcgough motors.

Worked with Will on purchasing a 2016 Nissan Truck. He... - Scott Pyron

Worked with Will on purchasing a 2016 Nissan Truck. He was a great guy to deal with during the sales process. I have been to other small dealerships and this was the best one I have been to. We worked out a deal that was a Win-Win for both of us and Will made sure the whole process went smoothly. Other dealerships could learn from them! (Hint: Pigg Enterprises) Any issues that I had in the first few days were taken care of immediately by Will and the staff at MGM Auto Brokers. I couldn't be happier with them. Would recommend this dealership for a purchase of a used vehicle.

I purchased a used car from Mike's and negotiated based... - shaggy112

I purchased a used car from Mike's and negotiated based on out the door price. I was quoted a price and signed the loan for it. A couple of weeks later, I received a call from my county title office saying that I owe close to $1000. Mike's miscalculated the sales tax, I believe, to give me a lower price. I'm locked in, and now have to pay another $1000 on the car. I would strongly discourage anyone from doing business with them!

Great sales and service. - Alanak

Great sales and service. Hassle free and easy to work with. Will definitely recommend this business!

This dealership went out of it's way to find me just the... - tracykiker

This dealership went out of it's way to find me just the right vehicle I was looking for and selling my old car. I required extra paperwork since I was out of state and they worked with my state to insure everything was supplied in a above and beyond timely manner. Thank you Mark and Mr. Forrest for all you did for me! tracy kiker

I have always received very good service from his office... - Yvonne Griffith Zimmerman

I have always received very good service from his office staff and his mechanic. He has a good selection of cars. If he doesn't have the car you desire, he will do his best to get it for you. Yvonne Zimmerman

Friendly, helpful, professional, goes the extra mile for... - tiresonly

Friendly, helpful, professional, goes the extra mile for the customer. We have purchased several new vehicles from Ray Miller Dealership within the past 6 years followed by maintenance service from their service personnel. Every experience has been most positive. It is a pleasure doing business with these people! We would not consider doing business with any other dealership.<br><br>Mr/Mrs Wayford Fielder, tires_only@comcast.net<br>

DONT JUST BUY HAVE INSPECTED FIRST - Rose

My wife and I purchased a 98 dodge Durango here. The salesman was nice but BEWARE I understand that its an older truck and AS IS is how the world works BUT MAKE SURE YOU HAVE MECHANIC INSPECT BEFORE YOU BUY ANYTHING. it was a cash buy and they turned a decent profit as if it was in excellent shape, which it wasn't. Had it less than a month and keeps cutting off. I'm looking a $700 bill AT LEAST. I believe theses are ok people and I'm not saying don't buy, I'm just say HAVE IT INSPECTED FIRST which I wish I would've. If I had, they would've had no choice but to drop the price or have it repaired first (which most reputable dealers do anyway).If they refuse to let you have it checked, don't walk RUN

Buying an automobile here was such a great experience! - elaineabston

Buying an automobile here was such a great experience! From the professional and knowledgeable salespeople, who can answer all your questions and help you make an informed decision, to the large selection of cars and trucks. The process was smooth and easy. I highly recommend Rocket City Auto Plex.

They did not explain what work was needed even though I... - Lionchild78

They did not explain what work was needed even though I asked when I dropped it off until after they had completed $2,300 of work. Then I was informed that my vehicle still needed another $4,500 of work before it would be roadworthy. My truck sat on their lot for 3 months before a resolution was made. Completely unacceptable. No calls on progress nothing. I will never go back. I had even tried to contact the general manager. Left numerous messages with no return calls.

I've bought a lot of stuff on line but only 2 cars. - frankorbinsr

I've bought a lot of stuff on line but only 2 cars. The first was a hassel out of New York andI thought I'd never do this again. BUT, that wasn't until I seen this car on SEC Motors web site. It was priced right for the year, condition and milage. I spoke with the owner Jonathan Gibbs and he was kind enough to go thru everything with me. I was really impressed by him and the vehicle that the only thing stopping this deal was transportation from Alabama to Delaware. Fortunately I found a reasonable Co. and we made the deal. I am extremely pleased and I'll check the SEC Motors web site if there is another car in my future.