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I can't say enough good about ford skeekins. the team has... - su_jon
I can't say enough good about ford skeekins. the team has been great as always. Richard Tuck has sold me 3 vehicles through the years. Just want to say he has been great, always upbeat and professional. Thank you ford team for always being there for me.
We dropped my explorer off to diagnose an airbag light... - celmer
We dropped my explorer off to diagnose an airbag light off Tuesday for an appointment of 7am. It did not get looked at Tuesday, Wednesday, or Thursday. I called to ask for an update each night since kendall ford can't be bothered to reach out before 7pm on their own. I've heard every excuse under the sun for why they can't get it looked at for 3 full business days. my favorite is that they lost power for a few hours and can't guarantee that they can get a diagnostic done by the end of the week since they don't have the air compressor operating yet. Last time I checked, Air was not a requirement to hook a scan tool up to OBD2. Nor is it a requirement to repair a vehicle period. I find it impossible to believe that the mechanics at kendall ford don't have hand tools to complete jobs, but at this point it would not surprise me.
There are also multiple recalls that have not been completed since we were "in line for the electrician." I was hoping to get it looked at prior to me leaving the area for a few months. now I have to make the determination of do I trust to have my family in a vehicle where the airbags may not work in the event of an accident while I'm gone.
this business is horrendous and should not be allowed to operate any longer. I will be filing a BBB complaint as well as a complaint with Ford corporate so they understand the monopoly this disaster of a dealership has for ford's in the local area. I am seriously considering trading in my Ford for anything that kendall cannot touch for the remainder of my time in alaska.
I pray that one day kendall ford has competition in the area someday.
Bob went out of his way to accommodate our needs. Will... - justin.woolverton
Bob went out of his way to accommodate our needs. Will definitely buy my next car from bob and the team at Kendall Ford in wasilla.
Usually with car dealerships people expect negative... - Cool guy
Usually with car dealerships people expect negative review and bad experience. Well not here. From day one this place has been great. I’ve been getting my vehicle serviced here did years. They have always been friendly and done everything I requested in the service side.
Now onto the sales side, mr. Daniel runs a very professional show. His Sales staff is sever pushy. I highly respect that. They do their best to make you feel comfortable their. No pressure the way it should be. I’m happy I bought a vehicle from them. And highly recommend you to check them out. My sales person Dave did a wonderful job. Travis as F&I was Precise and to the point.
In conclusion it was a great experience.