Happy in Havasu! - Carolyn Berger
I located my Mini Countryman S on CarMax. We wanted to purchase in AZ even though Las Vegas and CA had some great deals. The reason, is that I needed to include tax and licensing in the financing.
When I walked into the showroom, I was immediately greeted and assigned to Matt Riuz, my salesman. Matt listened well to everything I told him, immediately brought the vehicle I inquired about around to the showroom door for us to test drive. No wondering around the parking lot looking at vehicles. After the test drive we asked if any similar vehicles were available. We were showing all options, with no pressure and allowed to evaluate each on it's own merit and offered to drive as many as we wished.
We decided on the one we came in to see in the first place and feel we made a good choice.
The no haggle, price allowed us to have an enjoyable visit. We were offered water and snacks. a nice clean restroom was nearby, We had been pre-approved by our credit union for financing, but BMW gave us a better interest rate and lower payment even after we added on extra coverages and protections such as gap insurance. I was also offered a very fair trade in on my 2011 mini cooper.
Matt took us from start to finish through the entire process, no going back and forth, he even took care of the financing paperwork. It was a pleasure doing business here and we will be back in the future.
And to top it all off, I was presented with a dozen of the most beautiful red roses I have ever received
I had a pleasure working with Doug O'Donnell at Mini ofTempe - jiwon19
I want to express my extreme gratitude to Doug O’Connell, a Service Consultant at Mini of Tempe. Doug was great to work with from the start! He is very helpful, professional and knowledgeable. He helped me understand the issues I was dealing with my Mini and got the work done in timely manner! I would definitely recommend Mini of Tempe to my family and friends.
Amazing service from Dave Smith! - Dani
I had the best sales experience with Dave Smith! He is so nice and really cares about you as a person! He had the car up front when we pulled up - he stayed on budget. I would want to buy all my future cars from him!