2 Arizona MINI Dealers
Friendly and professional staff! - Top Gundy
Friendly and professional staff! Special thanks to Jason, John, and Stephanie for a job well done!
Beware of extra fees. - J
Beware of extra fees. We recently bought out the lease on our 2019 Mini. According to the paperwork, we needed to go to a Mini dealership to complete the process. The paperwork stated that no dealer should charge any fees that are not in your lease contract. Well, Mini North Scottsdale did charge us, $642 to do the paperwork. The dealership blamed Mini financial services, and after filing a complaint with Mini, they blamed the dealership. Ultimately, we are out this money, for buying our own vehicle. We were told by the dealership, that this fee is added to every vehicle they sell, so be prepared to pay that extra fee
In addition, the service department lacks communication. Our vehicle was there for a warranty battery replacement. When we picked the vehicle up, the service light was on. It was due for front brake pads. We did not receive any call, or price on the service needed. Consequently, the repair was performed at a different service center.