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Maggie helped me above and beyond my expectations with my... - Theron
Maggie helped me above and beyond my expectations with my vehicle. If your gonna buy one, go see Maggie. She will take care of you.
just nowFreaking terrible service. First Amber from... - Jennifercothren
Freaking terrible service. First Amber from service is a xxxxx and doesn't seem to like her job just plain rude. Second, I came from out of town on 1/22- 1/25, stayed an extra day bc I didn't feel safe driving 4 hours home. My rotars were hot to the touch and the brakes were giving off a terrible smell. Told them the smell started when I got new breaks almost 3 weeks prior. They kept my car all day just to tell me nothing is wrong with the car. So I drive home 4 hours away. Fast forward to 2/7 I drive to a friend's house which is 12 miles down the road and I get out to my brakes SMOKING!!!. I have video of it. So I take it to my FORD dealership and they found my brakes were installed INCORRECTLY. And caused damage to the brakes along with the rotars. How in the world does COGSWELL not check my brakes like I asked them to. Instead of DOING THEIR JOB. They decide to slack off and just drive my car down the road to DETERMINE my car didn't have anything wrong with it. When IN FACT something was wrong! When it comes to brakes yall should be more observant and get qualified xxxxing people working there. I'm glad i made it home safely with my 2 girls. Y'all should not even have these doors open. What a shame and disgrace this place is. I will never be back. And I will let everyone know about what yall did. 🖕
My personal experience with Crain Mazda - Blessed2019
100 stars for excellent service. The young man that initially greets you..... Professional and very mannerable. I work with his mom and she has been congratulated for a wonderful son.
Terrible treatment with customers, not being specific or... - KK
Terrible treatment with customers, not being specific or clear..more waiting time, rude answers, not recommend this place to any of future friends or someone