Worst VW dealer in Arkansas - Scammed AF Veteran
Worst experience at a dealership ever. They treat their customers like garbage. Made a deal that they didn't stand behind. Was told my sales tax would be paid but was never written down because the finance person said we would owe any. Went to register the car and ended up having to pay sales tax went back to talk to the dealer and they didn't stand by the deal. Messed up our paperwork as well. I encourage anyone to go to the other VW dealership in Little Rock. Only good thing about the experience was the salesman.
:sure its under warrenty"..... It was not ! - Bilbo1
2014 Mazda A2 14,000 miles. Paid cash for it..... Clutch goes out, then the whole transmission. I call them. Sure its under warranty. So , out of my own pocket I pay $300 to tow it to them, as the Mazda dealership in my town shuttered. I call a week later..... no call from them. They say that they were wrong and ITS NOT COVERED. They had the nerve to say that I was "real hard" on my clutch. I've been driving clutch's for over 40 years, and have never had this problem. After many story changes, and having to call MYSELF every time, its was finally repaired after 7 weeks ! Transmission was covered, after all but I had to pay $1350.00 for a frickin' clutch !!!! Worst experience I've ever had with any dealership in 40 years ! They had me over a barrel and knew it. I will NEVER do business with this dealership again