On Thursday 8/28/2025 I was driving my 2022 Jeep Wagoneer - Teresamflores
On Thursday 8/28/2025 I was driving my 2022 Jeep Wagoneer from the High Desert to Los Angeles to see family. I stopped in Ontario for a brief moment and when I restarted my car, my power steering light came on. Panic'd, I called the closest dealer which was not the one in Claremont. Unfortunately, they gave me the run around and that is when I called Knight Jeep in Claremont. I spoke to Craig Martinez who was the nicest gentleman and reassured me they had time to assist me. When I arrived, Craig came out to my car and explained the Power Steering had failed and I was not safe to drive the vehicle anywhere.
He then offered to fix it there and get me a rental for a few days. Living out of the area, Craig was very helpful with offering to hold my keys for the tow and calling the local enterprise to get me a new ride.
If this dealership was not 50+ miles away, I would be bringing my vehicle here for service. The amount of Professionalism and Kindness goes along way with me.
Teresa McMahon Croel
Read More