398 California Ford Service Centers

The team at the service department is always courteous. - PeterK

The team at the service department is always courteous. They finish the work and always do a great job and get it back to me in the time they say. I totally trust their opinion and the work they do!

Every time I come in for service, Joel and the service - kriscutting

Every time I come in for service, Joel and the service department always treats me with the utmost respect, and provides the best customer service. I keep coming back because Dave Wilson Villa Ford always takes good care of me.

I arrived early and was greeted promptly. - Chuck v

I arrived early and was greeted promptly. The service department was quick & professional. The waiting room needs a makeover badly, have free snack’s available to anyone who chooses to wait. Especially with what autos cost now…

I would like to thank you Tom. - gavinelder11

I would like to thank you Tom. You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issues I could not afford at that time but my Toyota Tacoma running like a clock at 200,000 miles plus. Thank you for all the teamwork involved in keeping me from walking but at 210,000 miles Toyota is the way to go especially with parts replacement , go Toyota!!

I would like to share my recent experience at the service - bill.kirkbride

I would like to share my recent experience at the service center on July 21, 2025. I visited Envision Ford of Duarte for a routine 20,000-mile service on my 2024 Ford Maverick. To my surprise, I was quoted $1,400 for the service. Despite waiting 20–30 minutes, I did not receive a clear explanation for the high cost, which led me to seek service elsewhere. I then went to Norm Reeves Ford Superstore Service Center, where I was quoted $390 for the same service. The difference in both pricing and customer experience was significant. I received prompt, courteous, and professional service. I would especially like to commend Eduardo Millian, who provided exceptional care and attention throughout the process. His professionalism made a lasting impression, and I truly felt valued as a customer. Eduardo deserves an A+ rating and 5 stars for his outstanding service.

Outstanding service experience. - SPERRIERA

Outstanding service experience. MTM transit & The City of Tracy Thanks you for this. Special thanks to my Service Advisor Debbie, Also the Service Manager for meeting with me to understand the importance of the buses for the City of Tracy and the efforts to provide paratransit service to the disabled citizens of the community.

We took our car into Quicklane for service and what we - raypennell

We took our car into Quicklane for service and what we thought was a burned out fog light. Turns out it was wiring damage by a rodent. They took care of it for us along with a full service and a car wash. Been doing business with El Cajon Ford for years and prefer not to go anywhere else.

I will never go back to this dealership I went to have - antonio

I will never go back to this dealership I went to have my car serviced and the sales man told me they could have my car fixed that same day. I was waiting for a call back but they never returned my call this dealer ship left me stranded not even a courtesy call to tell me They were keeping my car overnite. I had to use uber to get to work. I was very upset on how unprofessional their salesman GILBERT was I left the manager a message and now I will address this issue to there corporate office. Antonio Murillo

Had a great experience here getting my F150 repaired - CLARKWELDON

Had a great experience here getting my F150 repaired under warranty. They completed it quick and were very communicative with where it was at while waiting on a part. Will come back next time I need work done for sure.

Excellent service. - lynnmaer

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed.

Excellent customer service. - Janetrejkowski

Excellent customer service. I spoke with the Service Manager and gave him kudos for the friendliness, efficiency and attention to detail.

I live in the Las Vegas area but my 2002 F150 popped a - lasvegasira

I live in the Las Vegas area but my 2002 F150 popped a spark plug when I was in Glendale. Star Ford knew I was from out of town and I’m certain that they overcharged me to repair the vehicle as they knew I didn’t live in the area and I had little choice, because getting the truck to another place to fix the issue would have been a logistical nightmare. The cylinder that lost the plug was right up at the front driver side of the engine and was easily accessible. Installing a helix should have taken about an hour, maybe two on the outside if the mechanic working on it was high and liked to take a lot of breaks. But Star Ford claimed that this was a 7 to 8 hour job! They ended up charging me almost $1900 to install a SINGLE HELIX. And then they had the gall to offer to change out the remaining spark plugs for an additional $600?!? What the f--- are they smoking in Star Ford of Glendale?? The service tech Sam Davis was polite and professional, but she seemed to have little sway (or little interest) in ensuring that the service manager didn’t bend me over on the charges. Star Ford is the kind of dealership that makes people not trust the automobile industry. I DO NOT RECOMMEND THIS PLACE FOR SERVICE. There are plenty of smaller mechanic shops in the area that would have done the work for less than $800 (some, a LOT less) and would have had the work done more quickly. I only wish that I had AAA take to one of those places instead. Avoid Star Ford at all costs for service. FOLLOW UP - Manny the service manager for Star Ford got in touch with me regarding my complaint and refunded a substantial amount of my payment. His decision to do that was appreciated by me and I’m thankful that he took the time to make things right. Looks like Star Ford owns up to their mistakes and they do what they can to make the customer happy. Good job, Manny!

Craig in Parts was amazing. - ronbernaljr

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. Pretty rare to find this kind of service these days. Thanks Craig and All Star Ford.

GREAT! - Rodriguez5496

GREAT!! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful.

We have had repetitive issues with a new Corsair we - Linda

We have had repetitive issues with a new Corsair we purchased in 2024 for the last seven months. The vehicle has been in and out of the service department. The car was not fixed or temporarily fixed (only for the issue to return the next day) and or denied any mechanical issues existed. We were even told to take the vehicle to another Dealership (Lincoln) as they could not fix or identify/find any problems, but at this point, we did not trust any Lincoln Dealerships due to the consistent gaslighting, fabricating, and inability to repair the vehicle. Instead, we took our car to Capitol Ford/DGDG Group and the service was absolutely what one would expect. Professional, engaging, mechanical experts, honest, caring, and engaging. Our service writer Zejna Dubinovichas has restored our faith in the Ford Brand (Lincoln is owned by Ford). Thank you, Capitol Ford/DGDC Group, for hiring such an amazing individual who truly cares about the customer and promotes the Capitol Ford/DCDG Group in such a positive customer-focused environment.

I have brought my Accord here for over a decade and have - David M.

I have brought my Accord here for over a decade and have NOT been disappointed.