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I have been servicing my Lexus cars here for years and am... - pahowie
I have been servicing my Lexus cars here for years and am always satisfied with the great service. Of all the service reps, Brian Jones is the best.He is caring, conscientious and knowledgable .I certainly appreciate the service he always gives me..
Very professional and with my best interests at heart.... - Frbob41
Very professional and with my best interests at heart. Could not have been better! I waited comfortably in the lounge and the service was completed in the estimated time.
The whole staff from front desk people, to the service... - Jcotphoto
The whole staff from front desk people, to the service advisor Aloha, to the mechanics who do such good work are a pleasure to work with. I have used this facility four times and have been very pleased with the customer service and quality of work each time. It’s a pleasure to endorse this facility. I would recommend them to anyone.
Last year I lost the key to our car. My husband had his... - Mrs Ray
Last year I lost the key to our car. My husband had his key and since we each drive separate cars we were in no hurry to replace it. With all the uncertainty with COVID we thought it best to go ahead a get a replacement. I did a little research I found out it could cost up to $500!! Yikes!! Nevertheless we agreed it was needed. My husband comes home and I almost fainted!! They charged us over $700!!!! What a rip off!!! Guess where I will NOT be going when I buy a new car this summer!!!
I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp
I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!
Everything went wrong I have been waiting for my car 5 weeks - Zdenek kloz
I have been waiting for my car 5 weeks and it was not finish I had to go twice to the vW dealership to finisher
Horrible customer service - RG Fontaine
I called three times asking about a pre-owned Porsche. My questions were incredibly basic, such as: May I please see the original window sticker or build sheet? Each time, I was promised someone would get back to me within a short period of time. That was over two weeks ago now. I gave up and the car continues to sit on their lot (where it has been for quite some time). Incredibly poor customer service and horrible business management.