268 California Mercedes-Benz Service Centers

Thank you my adviser Greg for being there for me. - zarubaykoirina

Thank you my adviser Greg for being there for me. Always ready to help and goes above and beyond my needs.

Good Job service and sales. - calking

Good Job service and sales. Very pleasant experience, the service adviser lady was very professional.

I received a great car with great offer and very fast - hootan.nik

I received a great car with great offer and very fast delivery. I would refer friends and family.

Nick Batts leadership and goal to provide excellent - jean.kipling

Nick Batts leadership and goal to provide excellent customer service was greatly appreciated. He successfully intervened with a stressful situation and I now have my car back. This is a follow up regarding my review posted on 2/18/2024. Thumbs up also for Carla who always makes sure customers are taken care of. Every time I have seen Carla, I know she will make sure I am taken care of well.

First time using MB Sacramento they did what was - markg5

First time using MB Sacramento they did what was promised. I have been a customer of El Do Hills for years but they were booked

Customer service is very professional. - setsu82

Customer service is very professional. I had my car serviced, unfortunately they needed to keep my car for a day or two. My complain was not having enough rental cars available. Unfortunately, we have 2 other cars that were not available to drive during this time.

Henry did take good care of me. - viktorgeier

Henry did take good care of me. Great service with Uber rides or a loaner.

Tamir was very nice and professional! - Elena Dimitrova

Tamir was very nice and professional! He did great work and I trust him when he is taking care of my car!

My service advisor Justin provided me a smooth service - Ali

My service advisor Justin provided me a smooth service experience for my C63s the other day. They provided transportation to and from the dealership while my car was being serviced. I wanted to get some more maintenance done in the near future and emailed Justin today for some quotes. He was quick to respond the prices are comparable if you were to supply your own genuine parts and use a reliable indy mechanic in the area. Overall, I recommend other Mercedes owners to service their car here.

If I could give zero stars I would! - LadyMel

If I could give zero stars I would! BUYER BEWARE!!!! @mercedesbenz I have to say I’m extremely disappointed and upset with Mercedes-Benz - Oxnard & Oxnard Police Department My daughter took her car into be serviced yesterday and when she returned $3900 was stolen out of her center console. We tried to file a police report and they refused to allow her to make the complaint because the person wasn’t caught money in hand, or on tape. The Service & Parts Director Efrain Lopez assured us he would do everything he could to remedy this situation and even talk to the General Manager “H.K.”. They do not want their reputation tarnished or an employee of that nature working at their establishment… well that all seems to be just words to keep us from having a grievance because my daughter received a call stating they will not be pursuing any further and will not be entertaining any form of remedy or assistance further. THIS IS NOT A SAFE PLACE TO BRING YOUR VEHICLE TO BE SERVICED OR OTHERWISE… if by chance you forget or leave anything valuable for n your vehicle it is not safe. This is our experience. Anyone who knows Mariah knows she is very hard working with a heart of gold and didn’t deserve to be victimized not only 1x but 2x by the theft and again by the company for showing her, her business has no value. It’s sad that this day and age we have to worry about who’s going to take advantage of us. Before y’all start in the comments about why did she leave her money in her car, she shouldn’t have to worry about it to begin with and y’all choosing to blame the victim so don’t even do that on my page! #mercedesbenz #oxnardcalifornia #oxnard #dealership #benz #mercedes #carsofinstagram #robbery @abc7la @abcnews @betterbusinessbureau_ @bbb_north_america @foxnews @foxla @ktla5morning @ktla5news @nbcla @nbc @nbcnews @cbsnews @cbstv @theshaderoom @visitventura @oxnardpolice @oxnardusa

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!