268 California Mercedes-Benz Service Centers

Tiffany Weber is amazing. - Danabates14

Tiffany Weber is amazing. She makes our experience with Mercedes so pleasant. She goes above and beyond to make sure we are taken card of. We have 3 Mercedes now and bring our cars to her because she makes a difference. She is the reason we stay with Mercedes, hands down. She should get a promotion. She is a major asset for the company. .

Amazing customer service - sirianni007

Just had to write a quick review. I was in Santa Barbara on business and my tire light went on. I stopped by the dealership- unannounced- and though they were busy, Dylan came out and asked what he could do to help me. When I told him, he said, "No problem." He took my keys and did a tire check and added a little air. When he came back, he asked if I wanted the car washed. No charge, just appeared this is the way they handle all their customers on a day to day level. Kudos. This is what customer service is all about. Dylan made me feel like I always wanted to feel when I bought a Mercedes-Benz. That does not happen at every dealership. If you are in Santa Barbara and need automotive help, I would strongly recommend this dealership.

This is a Dealership of Excellence. We always feel... - Ray Greagrey

This is a Dealership of Excellence. We always feel like we are the most important person at the moment. Never been disappointed with the service or the customer care. Dawn is great to take care of the problem, along with the technical staff, and to follow up to insure are service needs were met.

A wonderful experience for me. - jamiekins

I had just graduated from GIA in Carlsbad and these guys at Hoen were kind enough to find me a low cost S class since it's the only car I have ever had. I was just starting work and couldn't afford big payments. They found me a corporate 2004 S class and I traded my 99 S class and my payments were very low. It was the first used car I have ever bought and I still have it now in 2019. It's time for me to go and see if they can help me again to find a car. I always think of them when I want a new car because they were so kind to me when I needed some help getting a car. The staff was always so nice and friendly. It's very unique to find a an auto dealer that actually cares about your situation and does their best to find you a car you can afford. sincerely JS

This was an after sale service visit to have floor mats,... - njbradley

This was an after sale service visit to have floor mats, MBrace, and backup camera installed on my 2008 S550. I was greeted with hand shake and smile with a free loaner car and all the items were professionally installed not only to their satisfaction but to my high standards of excellence! Carl and Ezra did a fantastic job of making my visit with my wife a pleasant and enjoyable trip to their dealership. Also, Paul, the finance manager also called me to make sure I was happy with all the arrangements of my purchase and service. Sincerely, James Bradley

Carlos Ramos was very nice and professional and I - John

Carlos Ramos was very nice and professional and I received my service immediately and also very well.

Andre A. - fixitpat333

Andre A. has been so helpful and responsive to all my car issues. He's resolved several recent problems others couldn't resolve, and in a timely manner!!! My hat off to the service team and especially my service agent. Very professional treatment!!!! Thank You, P

We purchased our Mercedes’ at this dealer 2 years ago. - gyoung

We purchased our Mercedes’ at this dealer 2 years ago. Always return for service when needed. Dealer has been great to work with. Service advisor always communicated quickly to our questions and when service would be completed. Highly recommend service and sales staff.

Like the other reviews,I found the sprinter advisor Kyle - Oakmon31

Like the other reviews,I found the sprinter advisor Kyle very helpful, knowledgeable and interested in fixing the problems I was having on my sprinters. The whole “vib” of the service center is we’re here to help you, fix/ service your vehicle, and get you on your way. WELL DONE STOCKTON MERCEDES!!!

I just wanted to mention the service manager Reza Nejad - Ttonerock

I just wanted to mention the service manager Reza Nejad who is very professional, caring and in my words is the man to talk to when your car needs service work, thank you Reza.. Anthony Rock..

I got my engine replaced here at Perez Auto & Truck... - coinselieth712

I got my engine replaced here at Perez Auto & Truck Repair They did a wonderful job, and I got a great deal on it. Very inexpensive service fees, for really good work. I will definitely be back if I need more work done to my car.