4,451 California Rivian/1000 Service Centers

Rock Honda is super in customer service. - rodrigojunio341

Rock Honda is super in customer service. My service advisor, Arif, is always ready to do everything to satisfy his client. Service done is always fine with minimum amount of time spent. Way to go Rock Honda! Job well done 👍.

Amazing costumer service! - Fausto.VerdugoValdez

Amazing costumer service! Super easy to communicate with and to coordinate! Very helpful, great attitude!

The Service Dept is in complete Dis-array. - simon4n4

The Service Dept is in complete Dis-array. No one will return your calls, always unavailable and in meetings. Our car was in shop 2 weeks, due to misinformation and lack of follow up, for A/C repair only to fail within 3 days of pick-up. We will definitely be switching to Simi Valley Honda for service. I wish we had taken the Next Door Comments more seriously that had posted the same types of warnings .

Jonathan was a great salesman, top tier customer service. - Justinhallgren

Jonathan was a great salesman, top tier customer service. Love the car, we will definitely be back to purchase another car from 3way. Thanks again.

Service did a good job on a moderately complex engine - senseimike

Service did a good job on a moderately complex engine repair (2k) but it involved radiator coolant and the service tech did not fill the radiator. On a minor note, they no longer wash the vehicle after repairs and I miss that pleasant service.

I can honestly say that my experience at this dealership - Ramirezk0990

I can honestly say that my experience at this dealership had to be the worse I’ve ever experienced. From the customer service to the craftsmanship of the mechanics. I took it to a different Alfa Romeo dealership and they informed me that whoever worked on my car last had left lose screws and bolts on the engine which is extremely worrisome and unexpected given that this dealership was the last one that had touched my car to replace the turbo. When I picked up my Stelvio when it was finally done I found grease stains on the inside upholstery of the car. Very unprofessional and sloppy work and just a few of the things that you most definitely don’t find at a quality dealership or any dealership for that matter. Carrying the name Alfa Romeo should mean more than the work the employees do at this dealership. Very disappointing and I will most definitely not recommend coming this place. I just can’t seem to understand how anyone can hand a vehicle back to the customer in those conditions. It’s a shame.

It has not been a good experience since day one. - Hillary Marcucci

It has not been a good experience since day one. I have emailed and called early on in the beginning with purchasing this Passport. Mutiple times they could not do the detail of my vehicle since I bought it. Finally said they could so I took the time, 30 minutes out of my way to then find out they ran it through a car wash and nothing else it was exactly how I brought it in. When I bought it, they couldn't do the detail because that department left for the evening. I was told to bring it back yet again and they would fill up my tank. Also, I have left a message early on with no call back. Since purchasing this Passport in April of this year I haven't gotten one response. Decided to give up... then out of the blue I get a text message about a free 90 day inspection of my vehicle. I text back and call explaining what I am still waiting for about my detail and fuel. Ana was the one texting me saying she would have someone call me... NEVER happened and I asked a couple of times. I still end up scheduling the 90 day inspection with an appointment. I arrive and no one approaches until 10 minutes later and tells me to wait in my vehicle turns and walks away so fast, NOT even asking why I was there. I let some moments pass and get out and ask about my appointment. They tell me they are 3 plus hours behind... I can go on and on about more issues but the final is DMV keeps sending me notices when I have already signed the title over to Capital City Honda back on the 29th of April. Maybe with this review I will finally get a call back.

Brought my vehicle in for an oil change. - caw1457

Brought my vehicle in for an oil change. Intake was quick and the service rep was very pleasant and listened to my concerns. I was kept informed of the service status. Car was ready in a timely manner.

First services on my 2024 Silverado was fast, seamless, - Marc

First services on my 2024 Silverado was fast, seamless, and very informative! Laz was very helpful and kept me up-to-date on everything that was happening.

Every since. - DAMEONLJ

Every since. I bought my Ram, things have been good. Good service and friendly people. Thank you for everything.

GOT ME IN, TOOK CARE OF WHAT I NEEDED, I LOVE MARIN - LARRY

GOT ME IN, TOOK CARE OF WHAT I NEEDED, I LOVE MARIN SUBARU !!! I CAME IN 4 A 229 MILE NEW ENGINE OIL & FILTER SERVICE, I'VE BUILT ENGINES ALL MY LIFE, I ALLWAYS CHANGED THE OIL & FILTER AT 200 MILES TO PROTECT MY INVESTMENT !!!

It's tough to find a great dealership that cares about - J. Reacher

It's tough to find a great dealership that cares about their customers and their vehicles at anytime, but I can say that this dealership has earned my respect. They have provided me with the best customer service and best quality repair to my vehicle consistently. They treat me like family and I have observed from the sidelines that they treat other customers in the same manner.

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Christian in service is EXCELLENT! - DOLLY

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

the people in the service dept are always pleasant and - donquayb

the people in the service dept are always pleasant and courteous. They get your car in and out quickly

Excellent all the way through. - mitsufisher

Excellent all the way through. Everyone was nice and helpful. The work was done on time and on budget. Shout out to my service advisor (John J.) and to the courtesy shuttle driver! Both went above and beyond. Eleven on a scale of ten!

First visit with this vehicle. - SandBee

First visit with this vehicle. Sam was very knowledgeable and provided good customer service. We should be back.

I received excellent service, Jose Wong is a very good - Sonia Gasga

I received excellent service, Jose Wong is a very good representative of your business, everything was nice and fast.

Travis was very friendly and helpful. - fidelvelasquez11

Travis was very friendly and helpful. Sent videos of my car for reassurance and proof and also told me about certain packages and how to use them. Very helpful with great customer service

Greeted right away, clearly discussed service being - chris_georgieff

Greeted right away, clearly discussed service being provided and quick turnaround. Great results too - Amanda was great to deal with.

I have dealt with Jon for several years. - CARTER-DON

I have dealt with Jon for several years. I have found him to be courteous, knowledgeable and helpful. He always greets me by name which I find is very professional.

Efficient, customer oriented service - excellent follow - Thankful

Efficient, customer oriented service - excellent follow through- all with a smile. That’s much appreciated-

They marked the car had a full tank of gas and I told him - emaildennistruong

They marked the car had a full tank of gas and I told him that is not correct it was almost 3/4 gas. I took a picture of it when I left and return the car with the same gas amount. They charged me ~35 for gas. When I called they asked for proof. I sent it to a girl name Jessica and she never responded. I've called multiple times and no one picks up. I'm never going back to Audi West Covina now because of this crappy service from EXECRENTACAR

I always take my vehicle here for service. - robertg49

I always take my vehicle here for service. I trust their work and they keep me informed of needed maintenance.

This is a fantastic dealership from the top down. - Drdave

This is a fantastic dealership from the top down. The GM, Bill Stephens is very honest,and has created a great culture with no pressure sales. Everyone there is on the ball and very attentive to the customers needs. I highly recommend them to anyone looking to purchase a new car or have their Hyundai or Genesis serviced. They are the Best!!

Always get the job done Thank you for helping me You are - Dr. Davis

Always get the job done Thank you for helping me You are the best😊 God Bless you and your family

Had a great experience here getting my F150 repaired - CLARKWELDON

Had a great experience here getting my F150 repaired under warranty. They completed it quick and were very communicative with where it was at while waiting on a part. Will come back next time I need work done for sure.

The people who assisted me were very welcoming, patient - Margaret

The people who assisted me were very welcoming, patient and kind! I really appreciate them!!

Prompt and efficient service. - Bernardbrinas

Prompt and efficient service. Staff very attentive..complete paperwork assessment of the vehicle. Service waiting area is cozy

I had a recall on my MDX, Brandon in Service Department - btuckerman

I had a recall on my MDX, Brandon in Service Department was great, he was helpful and kept me informed during the process, understood my need in a loaner and made it happen.