4,437 California SRT Service Centers

I took my Mazda CX-5 in for service and had an incredible - brittaniap

I took my Mazda CX-5 in for service and had an incredible experience. Greg Kent greeted us upon our arrival and made sure we were all squared away to check-in. Jordy then helped us get the car checked in and reviewed what would be completed during the service appointment. It was a professional environment and my vehicle was finished within the promised time frame. Thank you for a great appointment. On our way out, Greg ensured our car was pulled around in an efficient amount of time-he sets this dealership apart from others.

Kirk, my service advisor is one of the most professional, - Jay H.

Kirk, my service advisor is one of the most professional, helpful and outstanding representative I have ever encountered.

Efficient and not too aggressive. - Rfeldman

Efficient and not too aggressive. No no no no no no no no no no no no.

My Service representative at Auburn Jeep is Charlie - storckrider

My Service representative at Auburn Jeep is Charlie Bruce. Charlie always goes out of his way to exceed my customer expectations! Good prompt execution of service items. I have purchased three jeeps from this dealership. Very happy customer.

On time as promised. - Dan.gendron54

On time as promised. Appointment was easy to make. Friendly courteous personnel. One year prepaid service was perfect.

Great service. - Probowler715

Great service. My service advisor is very professional and courteous. She a great asset to the Audi Family. Many thanks

Jesse colon excellent service rep. - docbruga

Jesse colon excellent service rep. Over 30 minute wait for car to be delivered. Work done excellent

I love their services. - mariaf

I love their services. They’re just great because they tell you everything that they are going to do and are always updating you with your car and so frequently and nice.

from the squeaky clean restrooms to the excellent service - jp1fasteners

from the squeaky clean restrooms to the excellent service given by Jerry,. what more could you ask for from such a great Acura Cerritos,. 5 stars for "Jerry!" Jerry! Jerry!' continues to be our number one guy from reminding us about our maintenance to our basic tire rotation,. this is why we have purchased 3 Acura vehicles from Cerritos! thanks for the continued great service.

Robert Bautista is an outstanding and down-to-earth BMW - yankawa99

Robert Bautista is an outstanding and down-to-earth BMW service advisor. His detailed explanation of what needs to be done was impressive. The service provided by BMW really exceeded my expectation.

Rojer and team were fantastic! - TJ

Rojer and team were fantastic! Happy with service and Rojer Nichols kept me updated on status of service and went over the car maintenance program I had and any questions I had about their findings during inspection. The service team always does a fantastic job!

We have been having our car serviced at Cypress Coast - robertt8983

We have been having our car serviced at Cypress Coast Subaru for the last four years. The work is always done promptly. Our Service is handled by Gilbert Ibarra. He is very experienced and and always keeps us up-to-date on what we need and when we need it. This way , we are able to keep the car in good shape mechanically.

I’m very had a long term relationship with this - Billdekay

I’m very had a long term relationship with this dealership and I really appreciate their services.

As I entered the facility I was greeted by a very nice - pori_hummel

As I entered the facility I was greeted by a very nice employee asking me how can I help you today. I told him I needed an Oil change and tire rotation. Eric was very helpful. The service I received for my car was excellent They even washed my car witch I appreciated ,thank you. End result Happy Car,Happy me

Efficient and friendly . - n2leena

Efficient and friendly . Great service . Keir was excellent . They sent a video explaining repair which was good to review later

Had a great experience. - Tbmv166

Had a great experience. Although, I needed recommended service, Carlos Gonzalez walked me through the process. Offered to call my extended warranty to see what they would cover. He was an absolute gem. Very personable and professional.

Everyone was so welcoming with a smile. - masumioride

Everyone was so welcoming with a smile. Very attentive to my needs. Also the service area is always spotless.

Jake D was amazing and took great care of my car - Mandymomm10

Jake D was amazing and took great care of my car maintenance request. He is honest and I trust that he will take good care of my car. He always provides top notch service and keeps customers like me coming back and loyal to the Lexus brand. Jake D is a true asset to your company!

Jason is an excellent representative of Mazda Temecula. - Jorge

Jason is an excellent representative of Mazda Temecula. He is courteous, efficient and has the best interest for his customers. This is the second time I visited Mazda Temecula and I am very pleased with Jason’s customer care and his professionalism. Thank you also for the mechanics that took care of my car and for the gentleman who brought the car that Mazda loaned us. Very professional too!

Very communicative about my car. - Tiff E.

Very communicative about my car. And filled the needs i asked for when it came to my car.

Great customer service. - monaaly

Great customer service. I didn’t have an appointment and was in need of their help. They helped me and now my car is 100% back to normal. Thank you!

Elias Munoz is Amazing service writer took truck in and - Mike

Elias Munoz is Amazing service writer took truck in and could not be happier with how he took car of everything.

Your service team is excellent. - mark

Your service team is excellent. They took time to understand our concerns and were able to complete car service on time.

Vener was very responsive helpful and the dealership - dw

Vener was very responsive helpful and the dealership completed our repairs very professionally and in a timely manner

Can't say enough good things about Jeanette and the - rm

Can't say enough good things about Jeanette and the service team. Always exceptional, high energy and professional. A pleasure to work with people who realize how important customer service is today.

The best dealership for Lexus. - fran

The best dealership for Lexus. Everyone so nice & helpful & get the job done. They are #1.

Wishing to express my sincere gratitude to Ly Do. - MH

Wishing to express my sincere gratitude to Ly Do. He's been taking care of my vehicle for many yrs now to my full satisfaction and peace of mind. Thank you Ly.

Regarding Longo service department, the process to book - Rmont

Regarding Longo service department, the process to book appointments and get a loaner was efficient. The actual fixing of my car was not. I’ve had the same issue with the car since it was on warranty, stereo turns off and screen turned purple then black. They could not figure out the problem until recently when my screen went complete black and had an error message. Problem? It was the stereo unit. Rep was already quoting over $4k even before they looked at the car. It ended up being $4.8k. I didn’t feel I needed to pay this since I did my part and took it while on warranty. Rep called Lexus Corp and he let me know they would only cover 50% of the cost, I guess I should be grateful right? I’d be paying at least $2.5k. The process of getting this fixed didn’t seem orthodox but I was told Lexus no longer produces the part needed, only refurbished is available from third party. I later took my car to mechanic who is Lexus trained and has his own shop. It was the exact same process and it cost me $1.18k. Longo was my go to place but I was disappointed that it took from 2016 until now to let me know what the real problem was and that the Lexus Corp would not own it and just fix my car. Times are tough and the fact that the job cost thousands less with someone else is ridiculous. The radio unit comes off in less than 5 minutes, I witnessed it myself. It’s going to take a couple of days more with my current mechanic but I’m saving $3.7k with him. The math doesn’t make sense to me. I’ve been quoted less for bigger jobs at Longo. Pricing seems arbitrary to me. Also, my wife needs a new car. Prior to us leaving the Lexus service area we walk over to the sales floor. There were at least 5 sales reps on the floor. We had our toddler with us as well and clearly visible to them. We were opening floor models and taking a look. None of the men there bothered to assist us. We just left, guess sales must be going great.

MAITA Subaru does an excellent job. - Nancy

MAITA Subaru does an excellent job. They are welcoming, thorough, specific and speedy. They never try to sell up, just get what I need. The service is so good, my husband has just transferred maintenance on his new Rav 4 to MAITA. Last year my car wouldn’t start,i called MAITA , talked to a repair guy on the phone and knew how to proceed. Just good people doing a fine, straightforward job. I’m an old bird, but MAITA staff never talk down to me and never sell up. I’m grateful.

Service department is excellent. - Gailsaunders0

Service department is excellent. We did not purchase the vehicle at this location but we are using the service department. Timely, friendly and helpful.