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Ferrari of San Francisco - Service Center

Mill Valley, CA

5.0
41 Reviews

41 Reviews of Ferrari of San Francisco - Service Center

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August 10, 2022

Good experience good service friendly helped me with hotel I could hang out. Payed for Uber driver poor location. More

by Renojawdoc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Quinn
Aug 10, 2022 -

Ferrari of San Francisco responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ferrari of San Francisco team. Drive safely, and we hope to see you back!

July 30, 2022

Valeria is a consummate pro. Knowledgeable, efficient, and very personable. Highly trustworthy. Always delivers as committed. More

by Keithhen
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Sanabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Ferrari of San Francisco responded

Thank you for the great review! We are thrilled to hear that Valeria delivered such a seamless service experience. Drive safely, and we hope to see you back again at Ferrari of San Francisco!

July 30, 2022

Excellent service visit. Clear, open communication about things. Refreshing. Worked with Valeria but the vibe on the service advisor team was really nice. Will be going back. More

by mountainunicycle
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Sanabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Ferrari of San Francisco responded

Thank you for the great review! We are so glad to hear that you are confident in Valeria to get the job done. Drive safely, and we hope to see you back again at Ferrari of San Francisco!

June 22, 2021

Recent great service getting the A/C in my 328GTS checked out and identifying and repairing a slight leak, and all very reasonably! A 1st class experience with Bradd (service manager) and his team. More

by Cenzzo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bradd Troedel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Working with Ferrari San Francisco was a great experience for me. Awesome people, specially my sales rep Ash. He made things so easy from the beginning to the end. Always on top of everything, great communic More

by Rojas3469
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashraf Tawadros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Ferrari of San Francisco responded

Thank you for sharing your experience with Ash and Ferrari of San Francisco. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great weekend.

February 19, 2021

Bradd and team are great! Getting me in and out quickly; car on the road and driven! The team was super friendly and fast. Thank you! More

by Dolceexte
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Paddack
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradd Troedel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Ferrari of San Francisco responded

Thank you for recognizing Bradd and our team at Ferrari of San Francisco. We appreciate your business and recommendation. Please let James, Bradd, and Mark, know anytime that we may be of further service to you. Have a wonderful weekend.

July 31, 2020

Liana went out of her way to make sure we got the car back within a tight schedule. She even came and picked up the car herself when the valet couldn't make it on the original date. Always prompt to resp More

by Dayoon
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Aug 01, 2020 -

Ferrari of San Francisco responded

Thank you for sharing your recent service experience with Liana on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great (and safe) weekend.

July 29, 2020

Service is great but Ferrari of San Francisco has always been great to us. This year we dealt with Matt and he did not call us back even after multiple voicemails and emai More

by Rose
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liana D'Alessandro, Matt Quinn
Jul 30, 2020 -

Ferrari of San Francisco responded

Rose, we sincerely appreciate your feedback and for the opportunity to meet with our team members to discuss your experience with us. Thank you. Please let us know anytime that we may be of further service to you. Make it a great (and safe) day!

July 28, 2020

Very prompt response. Excellent service mindset. Liana pays attention to details. She also gives useful tips on ferrari maintenance. Would highly recommend her! Great service! More

by Krairat.mairin
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Jul 28, 2020 -

Ferrari of San Francisco responded

Thank you for sharing your service experience with Liana D'Alessandro and Ferrari of San Francisco. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

July 16, 2020

I've been getting our 458 serviced here for a few years now, and have always been very satisfied with the service and very friendly and laid back staff. Liana is always on the ball with reminders about my More

by CRenfro
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Jul 17, 2020 -

Ferrari of San Francisco responded

Thank you for sharing your Ferrari of San Francisco service experience with us over the last few years. Please let Liana know anytime that we may be of further service to you. We appreciate you! Make it a great (and safe) weekend.

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