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Ferrari of San Francisco - Service Center

4.0

5 Lifetime Service Reviews

595 Redwood Hwy, Mill Valley, California 94941

5 Reviews of Ferrari of San Francisco - Service Center

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April 05, 2019

"Highly recommend this place for any ferrari needs !"

- Oleg G

Been coming to this place for years always been happy with the service, recommend this dealership to any Ferarri owner. If you have any special requests please ask for Bradd and he will take care of you

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Recommend Dealer
Yes
Employees Worked With
Apr 08, 2019 -

Ferrari of San Francisco responded

Oleg, thank you for sharing your service experience with Bradd and Ferrari of San Francisco. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

October 04, 2018

"Friendly High Quality Professional Service"

- slongoria

Dropped my 458 off for an airbag recall and they also did the free maintenance. Brad and Pierre were great to work with. Thanks again!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Pierre Bon
Oct 05, 2018 -

Ferrari of San Francisco responded

Thank you for allowing us to take care of your airbag service and maintenance. Please let Bradd and Pierre know anytime that we may be of further service to you. Have a great weekend!

April 11, 2018

"Extremely helpful!"

- Adrenalin junkie

Jacob was very friendly and answered all my questions about my California T. I could not have received better service. I was able to look at several of the most beautiful cars in the world. The coffee was excellent as well.

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Recommend Dealer
Yes
Employees Worked With
Jacob Trump
Apr 11, 2018 -

Ferrari of San Francisco responded

Thank you for sharing your service experience with us tonight on DealerRater. Please let Jacob know anytime that we may be of further service to you. Have a great evening.

March 09, 2018

"Not to be trusted. Lacks common courtesy"

- Robert

I brought my 2012 458 with just a little over 5,600 miles. I bought the car from Boardwalk Texas and brought it all the way to San Francisco because Scott Ginsburg and Boardwalk runs an great dealership. I was WRONG WRONG WRONG. I asked that they also align my wheels ($360.00) on top of my extended service warranty. When I picked the car up in two days (I was promised one day only), my gas tank was in red. After my advisor gave me the keys, he ran, yes ran, to a far away door that seemed like another dealership.Since I am new to San Fransisco I was panicky. I did not know of a gas dealer.I had to ask, and was freaking out nervous. I have had a phobia of running out of gas so I always fill it up when it's below 1/2. 2 questions: I had half a tank when I brought it in. How did it get to RED? #2. Why did the service advisor not put in some gas, not full, just some to get it out of red? This is not the Boardwalk I know and the way Mr. Ginsburg runs his shop. AVOID AVOID AVOID THIS DEALERSHIP IN SAN FRANCISCO I PAID $220,000 FOR THIS CAR. WOW!! I should have kept my car in Dallas. Larry Neighbors, my service guy there, is the best.

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Recommend Dealer
No
Employees Worked With
Other Employees : Steve Erickson
Mar 29, 2018 -

Ferrari of San Francisco responded

Robert, you have our sincere apology that your service experience with Ferrari of San Francisco fell short of your expectations. We have checked our service records and found that your Ferrari 458 was driven 11 miles, while it was in our care. We should have alerted you if the gas tank was empty. Again, we are sorry if this caused you any anxiety. Please call me directly if I can be of any service to you. Bradd Troedel After Sales Director btroedel@ferrarisf.com 415-526-2163

September 15, 2014

"AMAZING"

- TODDE

THE SERVICE DEPARTMENT WAS GREAT, PROFESSIONAL AND COURTEOUS, WAS EASY TO GET IN AND THE WORK WAS DONE ON TIME. THANKS FOR THE GOOD SERVICE I WILL BE BACK!!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Heffel
Sep 15, 2014 -

Ferrari of San Francisco responded

Thank you for sharing your receive service experience on DealerRater this afternoon. We sincerely appreciate your business and recommendation. Please let Bob Heffel and Bradd Troedel know anytime that we may be of further service to you.

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