4,460 California SRT Service Centers

Excellent customer service. - Janetrejkowski

Excellent customer service. I spoke with the Service Manager and gave him kudos for the friendliness, efficiency and attention to detail.

Gabby was a delight. - Kams

Gabby was a delight. She made my appointment on the phone and was my service advisor when I arrived. My Santa Fe hybrid is the 2nd Hyundai I’ve owned, and over the years I honestly learned to rely more on Elk Grove for service. But I had what I hoped was a minor warranty issue, and Gabby was so great on the phone, I took a chance on Stockton. Glad I did. Issue resolved, pleasant experience,

Great experience with Tony who helped us with technical - Bill

Great experience with Tony who helped us with technical stuff in on our RAV4; Very knowledgeable, patient and “Great” customer service skills. Thank you Tony.

great service dept. - ah_younglee

great service dept. service advisors and techs do great work. receptionist is friendly. car was ready when promised

Staff was professional and detailed on what’s going to - MIKEG.49ERS

Staff was professional and detailed on what’s going to happen. Finished before quoted time and did a great job.

I worked with Chris on this little project and he was - cbc57

I worked with Chris on this little project and he was patient, pleasant, has a great sense of humor and did a great job of helping me navigate the process.

Exceptional Service from Joe & the Elk Grove GMC Team - - Serita Katz

Exceptional Service from Joe & the Elk Grove GMC Team - They Made It Right and Exceeded Expectations! After experiencing a frustrating and drawn-out issue with our 2018 Yukon Denali, "Yuki," and a stalled repair process at another shop, we were at our wits' end. That's when Joseph, a Service Advisor at Elk Grove Buick GMC, stepped in to make this right. What followed was a masterclass in customer service and professional excellence! Joe and his team took complete ownership of the situation. He not only had the new engine replacement authorized by our warranty company, but he also went above and beyond by having his team cover the diagnostic fees, reassembly labor, and even the towing costs from the other dealership. This level of commitment and accountability was astounding! Throughout the entire engine replacement, Joe kept us fully informed. He provided realistic completion timelines, patiently answered our 1,000 questions with a friendly and knowledgeable demeanor, and explained every single step of the process. The result is truly incredible—Yuki is running better than she was when we first bought her! To top it all off, Joe's team proactively addressed other concerns we had about the vehicle that were unrelated to the engine, proving their dedication to a comprehensive and perfect service experience. We could not be more grateful for Joe and the entire service team at Elk Grove Buick GMC. Their professionalism, clear communication, and unwavering commitment to customer satisfaction turned a stressful situation into a positive and trusting relationship. Best Sales & Service Team, EVER! Thank you for getting our family's "Yuki" back on the road safely and better than new!

I want to thank Gabriel Campos Guzmán for the outstanding - Luiz Zogbi

I want to thank Gabriel Campos Guzmán for the outstanding service he provided during my car repair at Land Rover San Diego. Your professionalism and dedication made the experience exceptional! Thanks for the whole Land Rover Team

Richard Pomplun was super helpful in the effort to get my - Jack G

Richard Pomplun was super helpful in the effort to get my Toyota Corolla serviced. He was patient and knowledgeable as I asked many questions. I really appreciated that he went above and beyond to find a solution to getting my car fixed instead of having to wait weeks for a back-order part.

I recently had the worst experience with the Service - chiquiyoga

I recently had the worst experience with the Service Department due to the incompetence of the technicians. I am sure that the usual response will be “we’re sorry for your bad experience,” but this isn’t about apologies—it’s about doing things right. I feel compelled to recommend the Sales Department instead, as they know how to do their job properly.

Work was smooth and fast. - Joeymock20

Work was smooth and fast. Fixed what I needed in a short amount of time. Overall I had a great experience.

very pleasant personality, excellent , convenient - deborahsankar

very pleasant personality, excellent , convenient location and very accommodating, fits in great with my schedule.

Worst Philip as a manager get him out of there. - panda790

Worst Philip as a manager get him out of there. Need a better manager now

As always great service and good communication. - Vanderzwanfrank

As always great service and good communication. Friendly atmosphere at service desk. Good service writer Tamara

I brought my ZL1 in for repairs and, while my experience - Lmlnm10

I brought my ZL1 in for repairs and, while my experience didn’t start off perfectly, the dealership truly stepped up to make things right. There were some initial issues and miscommunications that left me frustrated, but once I voiced my concerns, they went above and beyond. Mistakes can happen, but what matters is how they’re handled and I feel the team showed genuine care in resolving the situation. I’m happy with the final outcome and their willingness to stand by their work.

Fantastic service, fast and honest! - Adrose

Fantastic service, fast and honest! Kind and knowledgeable with impeccable customer service. I will recommend!

I received excellent customer service at hilltop hyundai. - Nellwyn

I received excellent customer service at hilltop hyundai. The staff was very welcoming and sufficient .

I received a great car with great offer and very fast - hootan.nik

I received a great car with great offer and very fast delivery. I would refer friends and family.

GREAT! - Rodriguez5496

GREAT!! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful.

If I could give them zero stars, I would. - hoggwldreptile

If I could give them zero stars, I would. We leased an Ioniq 6 for my wife, and overall, it is been a great car. It is our first lease, so we do not know all the ins and outs of leasing, but we needed new tires, and read that the tires have to be approved by Hyundai. So, against my better judgement, my wife decided to get tires at Hyundai of Temecula, so Hyundai could not say anything about the tires we bought. It was a nightmare. She was overcharged for the tires. They admitted they overcharged her, and refunded the money to my wife. Of course, the refund did not go thru due to some fault on their end, so we ended up getting a roughly $300 check a week later. The tires were put on, and my wife picked up the car. She complained as we were leaving the house that the tires were messed up. I got out and looked, all four tires had grease/soap/tire lube smeared all over them. We have the SE tires, so it was a bad look. She got what looked like at least one used tire. It was not just dusty from sitting around, it was a dirty, used looking tire. To make matters worse, two of the SE wheel/rims had deep gouges in them! So we got used tire(s), greasy wheels, damaged wheels......they agreed to order us new tires, and repair the wheels. They said we could get the car back in two days......two weeks later, my wife is called to come pick up her car. I talked on the phone an hour prior, to Hyundai, and they said they fixed the wheel. The Wheel, I said it was two that were damaged, they said they fixed the wheels. My wife got down to pick the car up, and of course they only fixed one wheel. We got the car back a few days later but it was about two weeks due to their negligence. They lost our business for service and when we get our next car. The managers were worthless! and did not return calls when they said they would.........they should be embarrassed......

Beware do not take your vehicle to this dealership you - ytuque2023

Beware do not take your vehicle to this dealership you will regret it's a complete waste of time. I took my RAM 1500 truck with the Park sense and Service Shifter warning lights coming on and was advised my software needed updating so I paid $220, and that it should correct the problem and it did not. I had already serviced the truck elsewhere so nothing to be done except warning light problem. I returned again and was advised by Jonathan service advisor the master mechanic would check it out. I picked up the truck and as I was driving off the lot both warning lights came back on additionally the warning sound with no warning indicator is coming on so it's worse from when I took the truck into Envision. I video recorded how many times the warning lights are coming on the day I left the dealership. I am filing a complaint so it is on record with the Bureau of Automotive repair in California and sending a complaint into the California State Attorney General Rob Banta so they can get a hold of the owner at the dealership to advise. I was not told the truth upon dropping off the truck the master mechanic would look at it and he never checked my vehicle I asked Jonathan the service advisor and he said no. I know it's on record who checked my vehicle it's state law its documented on the repair order.

I'm from Denver and was in San Diego dropping my - docholliday2065

I'm from Denver and was in San Diego dropping my daughter off at college when I received a coolant warning light. Not wanting to drive 1200 miles through the dessert with a potential issue I attempted to get a last minute service. Got an appointment at Kearny Mesa Dodge, but when I arrived they said they could not look at my truck for three days and would not help at all. I went to S.D Dodge where Service Advisor Turner "GeGe" took great care of me, she had a mechanic look at my truck and I was out in 30 minutes and back on the road. I would like to thank GeGe for the outstanding customer service and understanding. I would highly recommend this dealership and service center.

Fast and easy service request. - rayo.recaderos.7y

Fast and easy service request. Lease process was also very efficient with no gotchas. No complaints

The Fresno Buick GMC dealership on Blackstone Avenue - 2022 still new

The Fresno Buick GMC dealership on Blackstone Avenue offers a welcoming and comfortable environment where customer service is prioritized and actively demonstrated. Management's commitment includes regular check-ins, fostering a collaborative atmosphere among the various departments.

My classic Lorinser SL, used only for club shows and - doleary

My classic Lorinser SL, used only for club shows and events, had an annual service coordinated by Jose. The service was excellent in all respects: services performed, time of completeion, and answers to techical questions about the service. I highly recommend both Jose and Merceded-Benz of Temecula.

This is for the service department worst customer service - Anthonyis12003

This is for the service department worst customer service just to pick up my vehicle no one helps put had to ask multiple times for help and they just said they will come but nothing this is place is bad will not recommend this place and sorry to say but some people need to get fired here they need better management

They were very friendly and accommodating. - H.S.

They were very friendly and accommodating. They understood my situation and cooperated with me at the best extent that they can.

Scheduled maintenance should not be 3 hours when estimate - tmorishita2002

Scheduled maintenance should not be 3 hours when estimate was 2 hours. Not including car wash.

Came in for service. - wnkkeith

Came in for service. The staff was very helpful and friendly. Especially Keith, he was very kind to me.

Jerry Flores & team. - Gloria Walter

Jerry Flores & team. Your professionalism and attention to detail truly made a difference, and I am thankful for your dedication in ensuring that everything was handled efficiently. Once again, thank you so much for your invaluable assistance. Sincerely, Gloria Walter & Benny Walter Phone: 951-655-0959 Email: glodean7777@gmail.com