2,923 California Used Car Dealers

Dishonest, Cheat, Liar, Thief - PabloBened

We bought a car from Curt Bettiker, CAROLOGY off of EBay. The pictures looked good, as did the description. It was described as "clean and recently serviced." The sales agreement stated that there were NO undisclosed defects, damage or mechanical problems. When the vehicle arrived, we discovered $7,000 of mechanical defects and hidden damage. The vehicle had body damage, cracked windshield, torn seat, broken seat belts, ripped window screens, transmission and engine troubles. We tried for over a week to contact CAROLOGY via email, telephone and EBay messaging - to no avail. When we finally posted negative feedback on EBay, Curt Bettiker suddenly arose from his coma. He offered to pay $1,500 towards the defects, but ONLY after we removed the negative feedback. We finally agreed to accept $500, before removing the feedback. Of course, you guessed it... he went dark and fell off of the grid never sending the final $1,000 that he promised. EBay Motors stepped in. After reviewing the images in the original auction listing and the sales contract with the NO DEFECTS claim, they agreed that CAROLOGY had been fraudulent. We realized that CAROLOGY had cropped the images or had taken them from angles that did not accurately reflect the condition of the vehicle (they hid the damages). EBay's Buyers Assurance Program eventually paid for our losses. CAROLOGY is not to be trusted. Curt Bettiker is a a thief and con-artist. Do your internet search engine research on him and his company. You will find many moral, ethical and legal transgressions . I wish I had done more due diligence prior to entering into a purchase agreement. I would have started taking the bus to work.

I purchased my Tesla model Y from Cars Delivered and I’m - llena02.ag

I purchased my Tesla model Y from Cars Delivered and I’m glad I did. Harry was awesome from start till end. The car was exactly as advertised. It’s a small dealership and I like that I was treated like their number 1 priority every time I called or text. Harry was patient with working with my credit union for financing and made sure I got my car as quickly as possible. I will definitely come back and recommend anyone I know that is looking for a new car! Thank you Harry and Cars Delivered.

Buyer Beware! Dealer not honest... - di9959

Buyer Beware! Dealer did not disclose my car had body work on the passenger side and the entire passenger side was repainted when I bought the car. The Carfax was clean but the Lexus dealership told me that the Carfax is only as good as the body shops that report on it. This dealer first told me the dent was made by someone leaning up against the car, then the story changed to multiple dents(have texts of conversation) Point is he wasn't honest, I could have walked away and purchased another vehicle but it was too late, it was a good price for a car that didn't have body work. It is going to a good body shop for repairs on the passenger side. Don't trust him, or the Carfax on the car he is selling, buyer beware!

It's a good dealership and will work with you no matter - anthoneeo1218

It's a good dealership and will work with you no matter the look of it

They helped me so much with my car and I'd just like to... - Richardgreaney

They helped me so much with my car and I'd just like to express my thanks. My check engine light was on, and I wasn't sure what to do. I stopped by there office and they took a look at it for free for me. They even offered me some really useful advice on how to fix it. I have to say for any car stuff this is the place to go. They didn't try to push anything on me, and helped me out, in my book that's an awesome company.

Word Not to Be Trusted - Robert

If a repair, part or action is needed on the vehicle you want to purchase at this dealership, DO NOT sign the purchase agreement until that repair, part or action is completed. A handshake or verbal agreement is not to be trusted. I purchased a 2009 Lexus SUV "as is". I was OK with the car except for a cargo cover that was missing. Mark Jaffe, general manager, agreed to provide one and gave me a due bill for same. Check back in a week, he said. I did. Oh, the pick and pull didn't have one. They would order one from E-Bay, have it next week. No luck again, but now they were able to get one from the pick and pull and they were taking it to UPS for shipment. Nothing received. Oh, the guy taking it to UPS lost it, couldn't explain how, so they fired him. Finally, a call from Mark saying they were shipping one via the US Post office with a tracking number. The USPO confirmed they were told to expect a package with that number, but that no package ever arrived. Could you go to small claims court and get a judgement to enforce the due bill? Yes, but you still would need to actually collect on the due bill. If they weren't so pathetic, their excuses would be funny. Bottom line: don't trust these guys farther than you can throw them. If a part, repair, or action is needed for the car you want to buy, be willing to walk away from the deal unless it's completed before you sign anything. Oh, by the way there may also be a level of incompetence here. Turned out paperwork with the state DMV was also messed up.

Peaceful Relaxing Experience - Jeanette

Very impressed with this dealer! I had made several phone calls/texts asking many questions about the 2014 Van I was interested in and he responded quickly and never sounded like a salesman. I felt like I was talking to an old family friend. I went down to test drive the van and he was so pleasant and easy to talk and deal with. Never even acted like he was trying to sell a car. I was so relaxed by this easy way of selling a car. Absolutely no pressure. Clean nice lot. I drove the van on a heat wave day 110+ and I wasn't sure that the a/c was cold enough and he said he would guarantee it. I drove it again and it was fine. Two weeks after we bought the van the tires were found to have a manufacture defect and he replaced them. He offers a 30 day warranty. My husband didn't have the time to look and talk with dealers so I need to (not something I really wanted to do!) I definately recommend Chris!

FRAUD FRAUD FRAUD Did not pay for our consigned auto... - Joe

FRAUD FRAUD FRAUD Did not pay for our consigned auto that was sold. Warehouse is less than half full. Only a couple of employees left. Owner, Clay, says he'll pay, he's driving, he's meeting with lawyers, he's going to pay, blah, blah, blah. LIES LIES LIES LIES LIES *****-DO NOT GIVE THEM YOUR TITLE-***** THEY WILL SELL YOUR CONSIGNED CAR WITHOUT YOUR KNOWLEDGE AND WITHOUT YOU SIGNING THE PINK SLIP !!!!!! GOOGLE "CNC MOTORS FRAUD" do your research first. many many customers (dozens and dozens) have yet to be paid. Clay has strung people along for months now. SHAMEFUL FRAUD CON LIAR

I found Mr. Wolfe to be very Helpful and knowledgeable... - wolf_12005

I found Mr. Wolfe to be very Helpful and knowledgeable about the GM products he sells. Honesty, Integrity and fair pricing is what I look for in a Dealership and I found that with Coast Autocenter and Gary Wolfe

the lie about reporting to the credit bureau - Big RO

the boldly lie in your face just to make a sale because when you pay off you loan as i did they now all of a sudden say they dont report to the bureaus

Found these guys online on cars.com and realized they had... - Hondaryder17

Found these guys online on cars.com and realized they had one of the lowest prices around on a honda civic I was interested in. I called them and was transferred to the sales dept. A gentleman by the name of Amir answered the phone and I told him I lived a few hours away and that my credit was not the best. He had me fill out an application online and got back to me within 15 minutes or so which was great because I had not yet heard back from any of the other dealers I had acquired at. So I went down and within an hour after drove off in my lovely Honda. Overall it was a great experience and I highly recommend Corona Motors!!

We drove 950 miles round trip to purchase a used car from... - Joeyvice

We drove 950 miles round trip to purchase a used car from this dealer in 2004, we have never come across another dealer or group of sales people that were honestly friendly and no-pressure. We have moved 2 hours farther south and we are still planning on driving up to Merced to purchase another car if they have the model we are looking for.

Brad did a out standing job going over items about the... - klondikegearhart

Brad did a out standing job going over items about the car walked us through setting up on Star, SiriusXM Radio,and the return of the the wheels off the Camaro witch were replaced with Stock wheels.I well definitely pass the word how well he was to deal with.

Great communication, easy to work with, saved me some - A. Gordon

Great communication, easy to work with, saved me some money buying out of state. The entire process was quick and easy, including shipping the car across the country.

I sent an email asking if the vehicle was still available - Ric

I sent an email asking if the vehicle was still available before I filled out the financial paperwork and drove down to purchase but my email was never answered

This dealer is a nightmare. The arrogance and highbrow... - wwwwww

This dealer is a nightmare. The arrogance and highbrow attitude is astounding. My guess is 50% of their customers buy elsewhere. the rest are wealthy enough not to care. Service is always a function of going back to redo substandard work. Though the guys in the service department are very nice, I'm stuck there because of warranty work. They also gouge non warranty customers. a real shame, cause its a beautiful facility. And no deals on new purchases. And to think of the business they could have if they got with it. I went in three weeks ago to inquire about a new clk cab. Asked about a factory custom color. Salesman said he would look into it. Guess what? Not a word. A real can't be bothered approach. A shame.

Alex was a dream to work with. - UNTERMAN4

Alex was a dream to work with. He was honest and transparent. He provided great advice and answered our questions with patience. Even when we had a hiccup in the purchase, he was helpful in working out a solution. Really found them all very creible.

Easier than Craigslist - SuperNurse125

I brought in my 2010 Prius to sell. Cameron was very helpful, he explained the process and didn't leave out any "suprises". I got the amount quoted and the whole thing took about 45 minutes. It was a very easy and painless way to sell my car.

Got a good deal on my new car, Durango RT. - RD

Got a good deal on my new car, Durango RT. Thank you guys for working with me.

Dan Di' Giovanni, is an excellent service advisor, he - Vinnie

Dan Di' Giovanni, is an excellent service advisor, he really listens and he is very knowledgeable. I appreciate the quick service. Dan makes sure I'm satisfied, thank you.

Won't send tittle after making all payments. - scvasco

Won't send tittle after making all payments... worst car dealership in Long Beach... they are preying on people's

Contacted this place last week. - DavidMendoza

Contacted this place last week. They take forever to respond. 7 hrs away from me and i wanted to figure out a deal before I took the trip and I guess we could’nt do that either.

Car was advertised on website. - SHERMANLEEE

Car was advertised on website.Made an inquiry about purchase, suddenly pulled off the market:-(

They came off nice and wrote up a contract, but ignored... - hedgeoverheels

They came off nice and wrote up a contract, but ignored calls and texts to confirm the car being ready. They never got back to us to tell us if the car was fixed or if they couldn’t fix it, instead just ignored the calls.

Andy and Kris were excellent and easy to work with. - RAY

Andy and Kris were excellent and easy to work with. This is my first time purchasing a used vehicle. They were patient in explaining every step to me. No pressure at all. All the transaction was smooth and comfortable. DW Auto Group Inc is the best dealership I have ever met. If you want to purchase a used vehicle, I strongly recommend DW Auto Group INC. Their vehicle might be stored in the warehouse call and sure.

I have purchased two cars from them. There were some... - ronarko

I have purchased two cars from them. There were some problems with one of the cars, and she willingly took care of it. I am very satified with both the car and the price. I plan to purchase future cars from her. PS. I come all the way up from Newport Beach!