Buying my Lexus RX 350 - MyFirstLexus
Our salesperson, Kwesi Osafo, is very knowledgeable, courteous, and is a real gentleman. I was exploring Lexus but. not intending to make a purchase at this time. I was so impressed by the assistance that he provided that I spend more time at the dealership and wound up making a purchase and feeling very good about it!
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Specialist
New Car Sales Specialist
Service is the best around always accommodating! Rob always - Bethmans
Love the dealership always taken care in friendly fashion. Love this dealership! Rob in service so helpful. Steve encouraged the $ to purchase/ lease new car. Loved my 2007 gx350 only 80,000 mikes. Had a funeral for the car I loved so much but couldn’t afford a new one. Back into suv since having grandchildren.
Pre-Owned Sales Consultant/ New Car Sales
Sales Consultant / Product Specialist
Excellent customer service - ameyroderick
Excellent very professional and comfortable environment, excellent customer service would recommend friend family member to purchase a vehicle from your your dealership, Marvin was very knowledgeable about the vehicle answered all of my questions made me feel very comfortable
poor service - ym56
I took my car in for routine maintenance and was told it would take about 90 minutes by Sara Gagnon service rep.
I waited 2 hours and 15 minutes before another rep came to tell me my car was ready and that Sarah had "stepped out" and asked her to cover. During that waiting time, I had texted to a number I'd been given to check on the status of my car. No response. When I told the rep how long Id waited she said "oh no that can't be right" . Receipt indicated my car had been ready in the 90 minute time frame.
Amazing surprise - Grateful Dude
I purchased a SUV for my Girlfriend which was total surprise for her. She thought we were going to pick up a part for my Lexus, but instead I was getting her own suv. They made it work and even had flowers for her. It was one of the best presentations I had been part of on short notice.
Anthony Otero was first class all the way, he even spent time going over all the car functions and options with patience of a saint.
I will recommend Anthony to everyone.
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