640 Connecticut CODA Service Centers

They are a total rip off!! They charged me double what... - mcheals

They are a total rip off!! They charged me double what it would have cost me anywhere else on a simple repair. After having the repair completed I called around and even the dealership gave me a price of $100 less. I called to question this after the fact and they admitted to marking up the price on the part by about $60 and charged $80 for labor on a five minute repair.

A 5 Star rating to the Service Department Team of Brian - cdgexclusive

A 5 Star rating to the Service Department Team of Brian Eckert at Todd Alfa Romeo in Danbury, CT dealership is not enough! Brian’s team always exceeds my expectations. I needed an oil change and a couple of things that were needed to be checked on my Alfa Romeo Veloce Stelvio and Azalea was the representative who assisted me in getting my Stelvio serviced. Azalea is very helpful, kept me updated, she’s very cheerful and overall great personality! Even though Brian Eckert, Fixed Operations Director is behind the scene I know Brian did what he did to make sure that everything in my Stelvio is in good working condition. Brian is the same great guy since the day we met him in year 2020. He’s always available whenever we needed to talk to him. Brian is about integrity and accountability and the reason why I always give a high recommendation for his Service Department team and one of the reasons why we will continue leasing from the dealership.

Wheel Install and Alignment Service - 2013AudiA4

After getting a few quotes, I found Torrington Hyundai had competitive pricing on getting new wheels, installing them and performing a wheel alignment, so I decided to go there. I went for a 1pm afternoon appointment, they got me right in and lifted the car to do the service. I brought work with me since it was in the middle of the say and was able to work while my car was worked on. Connected to wifi very easily, and the service waiting room was quiet, clean, had TV and water to make a comfortable experience. Larry was helpful with letting me know it would be a couple hours and they held to that. The appointment was 2 hours and they didn't run late.

Well organized. - vnvyatkin

Well organized.ready to serve. Honest. Polite.High quality. Clean. Well trained staff. Good information system.

Toyota of Greenwich has a superior service department. - Jim Bingham

Toyota of Greenwich has a superior service department. They explain things clearly and do great work. Toyota of Greenwich sells great cars and trucks. The service department keeps them great. I work primarily with Jared.

I had my 2014 Ram towed to a referred local mechanic for - zeus511

I had my 2014 Ram towed to a referred local mechanic for DEF system issues, despite his numerous and much appreciated attempts he could not correct the issue, so he recommended that I bring it up the road to Troiano’s. My dashboard displayed a message that said my truck would go into what is commonly called “limp mode” in 19 miles and basically leave me stranded on the said of the road. So I drove right over to Troiano’s and explained my situation (and then some) to Nick Parker (Service Advisor) who was very professional and sympathetic. Nick assured me the he would talk to one of the techs to see if they could try to squeeze me in between one of the scheduled services appointments. After a short wait Nick tells me that one of the techs will take a look at my truck to diagnose and hopefully correct the issue. He informed me it would take roughly 90 minutes. At approximately 90 minutes Tyler, one of the tech/mechanics, came out to the waiting area and explained the service he had performed on my truck (forced regen) and that my truck was all set. The service charge was more then reasonable and extremely honest. Nick, was personable and prompt. Tyler was informed and seemed eager to address the issue. These guys saved my day and/or week, and I am grateful. Thanks guys. I live in South Windsor so Troiano’s is about a 40 minute ride for me, but the service department is totally worth the drive. J. Ortiz

I have brought my car to this dealer 3 times and have - lroe29

I have brought my car to this dealer 3 times and have always had an issue with customer service. I kept returning b/c I thought it couldn't happen again, but it did. I also kept returning b/c it's the closest Audi dealer to my home. Unfortunately, I prepaid for service when I bought the car so I was hoping to get the last service done and be finished with Valenti, but they botched that up too! I specifically said that I needed a loaner when I called to make the appointment and they failed to put that in the appointment notes. As I was driving there I called to be sure they had a car for me to use and they said no, it was booked that it was a drop off! Because I not only need to have an oil change I need recall work done and I have a transmission issue under warranty - things that will take a long time to do and on a good day - they take forever to finish small jobs so I wasn't about to spend my whole day sitting in their uncomfortable waiting area. I owned an Acura for 10 years and always brought it to Acura of Avon for service. I had no idea that their excellent customer service was unique and rare. I regret the day I bought an Audi!! I hope people take heed to the negative reviews of this place and avoid it at all costs!! I regret ever setting foot in the place! Now I have to drive an hour to West Springfield to get this work done. At least I know they have good customer service. Valenti is a disgrace! Also, I found out 2 years later after the fact from You've Been Pwned that my DOB, driver's license, email address, name, phone numbers, physical address, social security number, and vehicle details were pwned in a data breach!! Never once did Audi or the dealership contact me. When I contacted them they could have cared less!!! So wrong!!

Excellent and timely service at the right price. - parrthd

Excellent and timely service at the right price.

Easy repair work - Hey Torrence

I left my car with them thinking I needed a full 4 wheel replacement and alignment. Not only did they tell me I only needed my front 2 wheels replaced, saving me hundreds of dollars they easily could have just taken, they also did a full oil change! All of this and the price was well below all other places I shopped at. Pleasantly surprised with the service and quality of customer service. Will definitely be back!

My Ram service was quick, easy and everything was - Mark F

My Ram service was quick, easy and everything was explained perfectly by Tylor. I highly recommend.