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Good during sale. Less so afterwards - scyron6
During the sale he was good. However, after the sale I had to reach out to ask a couple questions and he was hard to get a hold of. I sent him an email and left 2 messages. I finally had to call financial guy at the dealership before I heard back. Almost like once the sale was done he didnt care nearly as much.
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New car experience - SJTURNBULL12
Michael was very nice. I would recommend this dealership to anyone. They answered all questions and explained to me all about my vehicle. Great service.
Classic Bait and Switch - IC1223!
Classic bait and switch...I was recently in the market for a Toyota Tacoma Limited and had sent an inquiry to Price Honda through their website. I received a reply from one of their sales associates letting me know the vehicle was available and the price. I replied saying I was interested in moving forward at the quoted price and asked what steps I needed to take to hold the vehicle. When I did not get a reply, I called the office and was told that the price I had been quoted was for a different Tacoma that had "sold yesterday". When I asked to see the details of that vehicle I was told that they could not provide any details of a sold vehicle and that the vehicle I wanted was now magically going to be ~$6K more than what was quoted. Despite speaking to a sales manager and requesting that they meet somewhere in the middle the response I got was the price was curt and unapologetic. As you might imagine I was pretty disappointed that there was little understanding for what had occurred as I had let other vehicles go thinking this one would be a fit. It was not as if I had made multiple inquiries about different vehicles - it was one inquiry about one specific vehicle. Again, no willingness to arrive somewhere in the middle or take responsibility for the frustration created. This was my first interaction with Price Honda and it will be my last. My advice is skip this dealership and work with one that honors what price they put in writing so you don't go through the same headache.
Honda Technology Specialist