4 Delaware Nissan Dealers

My wife and I purchased a car here. - Adamnccx

My wife and I purchased a car here. We received a temporary license plate tag until the real one could be delivered. My wife followed up probably 20 times, and the response was the DMV is busy. It is coming. Little did we know that a new temp tag should have been delivered and could have been dropped off before my wife got a ticket for an expired tag. Called the dealership and left message with Jason I believe who is a manager. I am still waiting on his call back. Unfortunately, it is quite obvious they only care about the sale. Once you drive the car off the lot, they do not care at all. You should have seen the reaction from the guy when we said no thanks to the gap insurance. I do not want to speculate as to what sort of commission or benefit he or the company gets when someone purchases it, but we could certainly work on our facial expressions a bit more. People are entitled to do what works best for them. If it means we might pay more in the long run, then that is on us. It should not be any worry to the guy trying to push for the gap insurance. Our car had to be cleaned multiple times before it left the lot too. We ended up cleaning it even more when we got home. I would stay as far away from this place as humanly possible. I would recommend walking, public transportation, or even a horse before going back. Not even worth a call back from leaving a message for a manager. Embarrassing.

We had a horrible experience Car lease was ending and... - bartoncycle

We had a horrible experience Car lease was ending and went to dealership to explore options. Salesman talked about how tired he was from the weekend. Told him what we were looking for. He showed us what they had which was not much. Told us wrong price on one vehicle. Seemed unknowledgeable even though he stated he worked there 18 years. We then said we may want to purchase our leased car. He called his boss who said he didn’t have time to talk to us that day we would need to make an appointment another day since he was busy. Too busy to sell a car at a car dealership! Salesman didn’t try to sell us anything else. He was basically like oh well. I told him I couldn’t believe they didn’t have time for customers and were letting a customer walk out. Went to Hetrich Nissan in Dover and came out the same day with a 2021 Nissan. Don’t waste your time at a dealership that doesn’t have time for customers!