145 Florida Toyota Service Centers

IT WAS FINE, HOWEVER THEY DIDN'T LOOK AT MY CAR - baker2b

IT WAS FINE, HOWEVER THEY DIDN'T LOOK AT MY CAR THOROUGHLY WHEN I FIRST BROUGHT IT IN. AFTER THEY ORDERED THE HYDRAULIC LIFTS FOR THE BACK DOOR & I BROUGHT IT BACK, IS WHEN THEY ULTIMATELY NOTICED THAT MY CAR HAD BEEN HIT IN THE REAR DOOR & I DIDN'T EVEN KNOW IT. I ASSUMED WHEN I COULDN'T GET THE REAR DOOR TO GO UP OR DOWN, THAT THE STRUTS WERE WORN OUT. BUT THEY SHOULD'VE CHECKED THAT OUT! NOT JUST ASSUME THAT WHAT I THOUGHT WAS WHAT THE PROBLEM WAS! IT TOLD ME, THEY HADN'T EVEN CHECKED IT OUT! IN THE END, I HAD YOUR BODY SHOP DO ALL THE BODY WORK REPAIRS & I AM HAPPY WITH HOW IT WAS REPAIRED.

Excelente atención de Joe Saavedra, me atendió rápido y - Jhav

Excelente atención de Joe Saavedra, me atendió rápido y me mantuvo informado durante todo el proceso del servicio. Gracias a sus conocimientos pude resolver todas mis inquietudes, además de su trato amable y cordial. Siempre que voy al Service Center busco a Joe y lo recomendaría a cualquier persona que quiera recibir un excelente servicio.

Im really pleased for the support and expeditious service - Francisco

Im really pleased for the support and expeditious service received by Brenda at the service center. She kept me informed all the time i was waiting for my Grand Highlander. Thank you for make this so smooth for me!

I am visiting Miramar Beach from illinois. - Lorraine

I am visiting Miramar Beach from illinois. I had brake issues so I called Toyota of Fort Walton Beach and spoke with Kat. We had planned to leave to head home the next day. Kat got us in and was exceptional at her job. She covered and thought of every situation. I really can’t say enough positive things about Kat. Thorough, professional, efficient and very personable. Thank you for getting me on the road again.

I wanted to thank Mr. - Rav4 Owner

I wanted to thank Mr. Jay Piter for all his actions from turning a bad experience into a great customer service experience! We recently had our Rav4 repainted by the Erdman Toyota dealership due to a factory issue on the paint. We did buy this Rav4 there used years ago. Even though it was passed the mileage and # of years past warranty, they honored taking care of a known White paint delamination issue. Unfortunately when we got the car back from being painted there was still significant paint dust on the inside of the car and some paint over spray on some exterior areas including the tires and wheel. Also some orange peel and some of the paint that just wasn't as good as the original factory finish. I called Frank who had handled the first paint job and he set us up to take the car back for a full clean up. After dropping our car off for a day as discussed, the car was returned in poor condition compared to cleanliness when we dropped it off. I had just had it detailed for her birthday. At this point I got a hold of Mr Piter at the main dealership. He quickly responded and after seeing our pictures he apologized for the condition that the car was returned to us and immediately set out to rectify the situation. He got us set up to get our car back to the paint shop with no inconvenience to us and had it picked up by his staff and dropped off by them at I-95 location near our house. When the car finally was returned to us, it was in as new condition. Definitely better than when we dropped it off! We were extremely satisfied with the final response and look forward to purchasing another Toyota from Erdman Toyota. Thank you Jay.

William was great with his service, it was quick and easy - kikitheman123

William was great with his service, it was quick and easy to get it done and took less than an hour to have my vehicle back. I am very pleased with their service.

Amazing service - arrived at appointed time for my - Martha

Amazing service - arrived at appointed time for my scheduled maintenance service. Service Advisor, Craig Koning, was attentive and very courteous. This is the second time he has been my Advisor and both times he has been amazing. Was out at the promised time (less than an hour from the time I arrived). Both the drop off and waiting areas are spotless. Highly recommend.

I have a Venza and it's the only place I take it for... - helenjulia53

I have a Venza and it's the only place I take it for maintenance!. The staff is very helpful and friendly. Francis Rodriguez's team, I recommend it! Very knowledgeable!

Andres goes above and beyond for his clients. I... - Pensacola Local

Andres goes above and beyond for his clients. I experienced some fairly complex issues for each of 2 service experiences, and both times Andres handled the service experience professionally, effectively, and efficiently. What would be a headache for either service manager and/or client is a seamless and well-executed performance from Andres. Kudos to him.

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

THE SERVICE WAS GREAT AND THE EMPLOYEES THERE WERE VERY - ramdassd

THE SERVICE WAS GREAT AND THE EMPLOYEES THERE WERE VERY FRIENDLY AND KNOW THEIR JOB.

I had a very pleasant experience with rechard Forde . - Mel

I had a very pleasant experience with rechard Forde . Very professional with explaining the repair process.vehicle came out looking amazing!

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

AutoNation Collision was a very positive experience. - Ranzenbach

AutoNation Collision was a very positive experience. From the beginning Jennifer and Gene were incredibly helpful and professional. This was my first experience with damage to my car, and I really appreciate how patient they were with me. Also, my car looks wonderful. Thanks for a great experience. Karen Ranzenbach

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander

An auto accident is, for most people, a frightening... - JLALLEN

An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"

Awful experience & terrible service from Buddy himself - UnhappyCustomer

My car is worse off leaving than when it arrived, bubbles in the paint, damage still not repaired. After 33 days I went to get my car for the 5th time and Buddy Foster himself was there he came out of the back office and screamed at me "You better just take your car today and leave we are done fixing it, nothing is wrong with it" I asked him to go out and look at the car with me when we approached I saw a 6-8 inch rubber mark on the front bumper that had just been replaced and painted by them. Needless to say after terrible service and having to bring the car back 5 times and another time not even leaving with the car I will never return to Buddy Foster because they do a crappy job and because Buddy himself thinks he can yell and scream at a customer. I had Jim tell me one of the times that I came up there to get it "Well you are just pickier than most customers" Which means that Buddy Foster thinks it is okay to not repair things, leave bubbles in the paint and clear coat because most customers aren't as picky as me. Buddy himself should be ashamed of his behavior and how he spoke to me it was totally unacceptable and there were several witnesses to see the show he put on. The repairs needed for my car should have taken at most a week however at 33 days it still needs work done and we be going to another shop to have the damaged caused by Buddy Foster repaired the proper way. I would no recommend that anyone bring their vehicles to BF for any repairs not only because the work is terrible but because of the owner don't give that rude guy your business.

I HIGHLY recommend Century Kia of Tampa. - AggiGMR

I HIGHLY recommend Century Kia of Tampa. I came in through the internet to shop for Kia EV Winds. The ladies in the internet department were amazing. Very courteous and direct with the answers to my questions. I was not able to purchase a Kia from Century Kia because I live over an hour and a half away. BUT I was so impressed with the internet department's work that I wanted to recognize their professionalism.