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I can't thank Christina Perez enough for overseeing the... - carguy25
I can't thank Christina Perez enough for overseeing the repairs on my car. She kept us well informed each step of the way and personally washed our car to get it ready on time. The car looks great and we are very satisfied.
Top Reviewed Service Specialists At This Dealership
I found an excellent customer service,Erick was a great... - IRINA FERNANDEZ
I found an excellent customer service,Erick was a great help, and Milly in the cafeteria prepared a super healthy lunch. Thank you, great service
Parts / Accessories
Very professional and efficient. Respectful of my time.... - mjureit
Very professional and efficient. Respectful of my time. Washed my car too! Very helpful. Pleasant place to wait. They also were very interested in purchasing my sienna.
Excellent service , people very kind , the quality of the... - Lilopal
Excellent service , people very kind , the quality of the service is awesome !! I am very happy with the car that I but in Toyota Tampa bay !!
As always, great service. Took my car in for a rattling... - knowles_Tammy
As always, great service. Took my car in for a rattling visor, and no questions asked they put a new one on. Erik, at the desk, is always very helpful and friendly. Customer service is big in my book and he always nails it.
Did not have to wait very long at all. Got there on time... - Sharonmarchetti
Did not have to wait very long at all. Got there on time and performed yearly maintaince in about an hour.
Would have liked vehicle cleaned but of course I didn't request it.😊
Assistant Service Leader
Mike Rinaldi, Service advisor at Sun Toyota is... - Uschi.bryan
Mike Rinaldi, Service advisor at Sun Toyota is professional, friendly, customer oriented and a man of his word.
Since I purchased my new Toyota a little over a year ago he has been available to answer any questions I had about the vehicle and had advised me on having scheduled services done in a timely manner.
Mike Rinaldi advised me to schedule an oil change and tire rotation at 7 am in order to „get me in and out“ of the service department waiting area. I was pleasantly surprised that my vehicle was serviced in about one hour!
I highly recommend Mike Rinaldi if you’d like an excellent service department experience.
Director of Service
The service was excellent, the service writer was very... - d-trade
The service was excellent, the service writer was very attentive and very efficient in getting me in and out of the dealership.I was very surprised how quickly the service was completed.
Exceptionally good service at Delray Toyota, especially... - Benita D.
Exceptionally good service at Delray Toyota, especially if working with Jerry Vassilatos. It was very polite of him to stay even after working hours so that all could be taken care of my Toyota Corolla. Thank you very much to Jerry Vassilatos and the rest of the service department team for all your work and dedication! I will definitely use your service department in the future as well.
Website booking easy to use Always checked in on... - davej425
Website booking easy to use
Always checked in on time
Fair price given
Reception Always friendly and reficent
Keep service standards up
You have a real winner in Erica Fuller, she was our... - MikeyK
You have a real winner in Erica Fuller, she was our service advisor today, from start to finish she is 1st class and your complete dealership is great, and being smart consumers that is why we spent our hard-earned money with you!
Robert Michael Klug
Fort White, Florida
Klaus is an excellent. He takes care of me so I have... - KariPSU
Klaus is an excellent. He takes care of me so I have excellent service. I drive a far distance for the quality of service. Klaus typically gets me in and out as fast as possible.
Rhonda Cook is the best service advisor I have ever had... - bucxpress
Rhonda Cook is the best service advisor I have ever had and a big reason why I bring my vehicle to Phillips for servicing. Thanks Rhonda!!
Explained everything they would do. Very helpful and... - Judithweed
Explained everything they would do. Very helpful and courteous . Comfortable waiting room or would be given a ride home. Told about how long it would take to do the job .
I moved tp Florida about 16 months ago. I've had my car... - elcon4752
I moved tp Florida about 16 months ago. I've had my car serviced at another dealer that was closer to my home. Having been impressed by the TV ads, I decided to try Pierson Toyota for service. We arrived 45 minutes early for our appointment expecting to have to wait, but that did not happen. We were seen as soon as we arrived and introduced to Beau. Our vehicle was taken back and the service was completed in under 30 minutes. I am a retired auto sales manager and was pleased with every aspect of our visit. The refreshment counter was a big plus. I am used to seeing something like that in a Lexus dealership (like the one in my dealership group in Maryland). The staff was professional and friendly. There is no doubt that I will be returning in the future for my automotive needs.
I’m new to the Toyota of Melbourne experience but I can... - Carolyn
I’m new to the Toyota of Melbourne experience but I can say my experience up to this point, which includes; completing on-line collision report (amazing), multiple phone calls to the collision team (thank you Mike) and others, my drop off experience (staff knowledgeable and friendly) and my rental experience-sum it up to say excellent! There is no question that it will all end with one very happy customer! I am impressed with how smooth the process and the positive attitudes and professionalism of your staff.
Collision Center Director
Roger provided exceptional service from start to finish!... - Kbkish
Roger provided exceptional service from start to finish! My Toyota Highlander had an issue with the rear wheel assembly, and I was informed what needed to be fixed and at what cost less than two hours after dropping my vehicle off! They ordered the part right away and had it fixed next day. This was the first time I’ve ever needed to take my car to Toyota for an issue in the 7 years I’ve had it, and I was very impressed. Roger was friendly, kept me informed, and was extremely professional! I highly recommend Toyota of Orlando’s service department, they treated me very well and took great care of my Highlander!
I would like to extend my gratitude to Leo Perez –... - Anabel
I would like to extend my gratitude to Leo Perez – General Manager, Roger Valdez – Service Director, and Tony Herrera - Service Manager, who together make an A+ leadership team at Doral Toyota. During several years my husband & I have purchased multiple vehicles at this dealer and all of our cars have been serviced at this location. Last week was not an exception, my 2018 Toyota Camry needed some attention and I brought it for services. The replacement part came promptly and my car was repaired and finished just as when it was bought. The service staff are always friendly, very accommodating and personable. My service adjuster Andrew Ramirez always polite, informative, knowledgeable and very patient. For all these mentioned reasons and for many more, I would recommend this dealership to anyone looking to purchase a vehicle. Thank you ALL for your professionalism and honesty.
Thank you Roger and Tony for your strong dedication to customer satisfaction and genuine good business; Thank you Leo for being a top-notch General Manager, and thank you Doral Toyota for being the BEST dealership in South Florida.
What a delightful experience dealing with AutoNation... - wbsmithfl
What a delightful experience dealing with AutoNation Collision Center Airport. All the staff were so accommodating and showed concern. Neil was my contact and he was so great at telling me about what was happening with my car. The results of my car were absolutely great! And they handled all the back and forth with the insurance company which I really appreciated. A great experience and a great outcome! Thanks!
Very efficient Very courteous Pleasure to do business... - Ray
Pleasure to do business
Tony was very thoughtful of my time and knowledgeable of work being done
Explained in detail work
Have been dealing with Village Toyota since 2003 and they... - pandaman
Have been dealing with Village Toyota since 2003 and they have always been top notch . My service advisor, David Becwar, has been exemplary in his advice and is
an example of what a service advisor should do for the customer. His professionalism and attention to detail make him a valued and trusted employee.
Reliable Friendly Knowledgeable comfortable atmosphere... - Xvar65
Reliable Friendly Knowledgeable comfortable atmosphere safety good work clean entertainment for customers busy great service responsible for their work they take the time to find what you want
The technicians at Deluca Toyota are outstanding! The... - 3333
The technicians at Deluca Toyota are outstanding! The service advisors are very friendly and helpful. I highly recommend Deluca Toyota for vehicle maintenance and repairs.
I had Joseph Overby as my service adviser and he did a... - barbjy
I had Joseph Overby as my service adviser and he did a great job. My Landcrusier was in on a recall which could have taken all day and I had my car back in about 3 1/2 hours. He was great. They gave me a rental car for use while the vehicle was in shop with no hassles. The rental agent and really anyone in the service area was very pleasant and helpful. I come from a family dealership in Pittsburgh so I am very aware of what great service is. Thanks so much. I think this service department is top notch.
He is also pleasant and very helpful. He answers all... - star1939
He is also pleasant and very helpful. He answers all question and very. knowledgeable. His staff is also very nice and helpful, and they will always direct you to the right person when you need help.
excellent friendly service, completed ahead of... - grandma
excellent friendly service, completed ahead of schedule
kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander
Fast and good service, great advice.Also respect... - Hieu Mai
Fast and good service, great advice.
Also respect customer request and
I always get the best service with Coggin Toyota at the... - JP
I always get the best service with Coggin Toyota at the Avenues! David Melkumov is always a pleasure to work with...conscientious, friendly, knowledgable, and thorough!
I went to this dealership to get an oil change on the... - victoria.chadwell
I went to this dealership to get an oil change on the recommendation of my friend who was also going at the same time. Since a Lexus is made by Toyota, I figured it would be no issue. Wrong! From the start, service advisor Mauricio Landa had a serious attitude with me. He didn't offer to get me a Lyft home as my friend had told me they did and they did automatically for her. Mauricio was so rude I went to my friend's service advisor and she called me a Lyft home since it was quoted 2 hours for an oil change. My friend told me about this coupon I could print out that gave you a synthetic oil change for basically $40. Since I had to go home and print it out, I didn't bring it up when I dropped off the car (since when is that a big deal anyhow - you dont' tell your waiter you have a coupon when you sit down at a restaurant). Erika Sattar was the woman service advisor who got the lyft ride home and she was very nice. When Mr. Personality Mauricio called to tell me about my vehicle he listed several addition "problems" and I told him no, I would prefer to go to Lexus. Upon return to pick up my car once again, showing his rudeness, Mauricio argued with me that a Lexus isn't a Toyota and I wasn't allowed to use the coupon. At this point, I've had it with his attitude. He wasn't polite at all from start to finish. I don't know if he is racist or misogynistic or what his problem is, but I've never been treated so badly in any dealership or repair shop ever in my entire life. He treated me as if he was doing me a favor to take my business. I asked to see the manager who actually wasn't much better, Felipe and I didn't get the last name. He had an attitude also. The best they could do was give me about $14 off. But listen ladies, go somewhere else... Unless you want to be treated badly by a dealership that thinks they are doing you a favor by taking your business. Lexus of Palm Beach is so pleasant and I will be returning to them for all my service needs. Palm Beach Toyota needs to learn how to treat paying customers. Go elsewhere unless you just want to overspend and get treated badly.
Alan Jay Toyota
Al Hendrickson Toyota