Great place - TARBY0412
I highly recommend this place it is owned my Christian people and they will treat u like family
So try them out I promise you will like them
Top Reviewed Specialists At This Dealership
Ford Master Certified Sales Professional
Ford Certified Sales Professional
Certified Sales Consultant
Superb experience!!! - weloveour4
Wes Crowe was absolutely THE BEST to work with. He made sure all our needs were met. Covington Ford will be our "go to" forever!
F-150 2018 - jwbrown47
Outstanding persoanl service, with a great attitude. They did everything I asked and where on time. Couldn't have had a better experience.
Told me everything I needed to know about all the new features of my truck and how to use all the new technology.
Pleasant - Canon280
Diane Sumner sales representative and Ken fiance manager were kind and courtesy. I felt they went the extra mile to help me get a vehicle I love and stay within my budget.
Wonderful - MikeK
Great dealership to work with. Everyone is always very professional, friendly and knowledgeable. Our sales rep Brian Balagha has always looked out for our best interest.
Oil change - Jean
Allan Vigil does an excellent job on my oil changes. The people are very friendly and when you have an appointment it does not take long. They know what my Ford Explorer needs and make those suggestions. I am very please with Allan Vigil!
Great service. - WarrenFX4
Always great service and the service writer is top notch! Always friendly and helpful. Gets me in and out in a short period of time.
Faulty repair job - CustomerPissed
Had the misfortune of my husband's truck breaking down on the interstate nearby. The truck had just been 'repaired' with a new fuel pump prior. So the mechanic knew that it was likely not that, but advised a new fuel pump be put in regardless. They took a week to do it, my hubs had to rent a car to get home. They charged us $910 for their expert repair and it lasted all of 3 hours. We had it towed to another Ford dealer who expertly discovered the real problem was a wire short - $200 repair. I informed Griffin Ford of the problem, who even arranged for the tow to the new dealership. But in the end they refused to pay for the tow or reimburse us for their faulty repair. I have done battle with various places trying to get my money back, but in the end it was my credit card company who helped me. I had to go through arbitration and won!!!!
I'm so sorry for anyone who has to deal with them, but if your repair breaks.....do a chargeback and fight your case. Good luck!
Worst dealer ever !!! - Aclements01
I bought a Ford Focus brand new and from the day I bought it its been giving me problems . I went to trade it for a Fusion they want to get me 9000. Dollars for my car when Sunbelt of Albany said of 11,000 . They are the ones who sold me a brand new lemon now they want me to be thousands in the hole . I went to Ford thinking they would give me a good deal because they are the one who sold me a car with a bad transmission yet they just wanna screw me over again . Never buy anything from Sunbelt .
Great Dealership - Surer
Very professional, knowledgeable, and just nice folks. You wouldn't be going out of your way if your home isn't in Commerce. The service department is no different, Great. Thank you
Excellent service, Kevin was prompt, friendly and... - Goodoleboy
Excellent service, Kevin was prompt, friendly and helpful. Although for simple service they were quick and treated me like they thought I was a long time customer on my first visit. I will travel past another dealer to go to them.
Great place to get a new car - Scheduleman
Great place to get a new car. Outstanding selection, knowledgeable and friendly staff not to mention great prices. A dealership worth going out of your way for.
Ridiculous! - Ernie
A complete waist of time, can't believe folks like this are even still in business. Watch your back on trade in, the "boy" with moose in his hair running numbers for trade in's must think everyone is an idiot, I'm not sure which backside he kissed to get his job but hopefully for the sake of the dealership he won't have the job much longer. Internet prices fluctuating all over the place, I really suggest driving a little further (ron anderson) for a much better and straight forward deal.
Excellent service experience. - Alan Bunn
I have used them for over 20 years, and they have always exceeded my expectations. In my experience, whatever they fix, stays fixed. If something ain't right, they make it right.
Great Staff and Great Company! - Donna Haynes
I purchased a SUV here this morning and I love it .Everyone in the office's was really nice and down to earth people .They put me in something I could afford and I liked .It is a place where the talk to you and actually listen. Thanks Ford .I used Tracy really nice guy !?😀
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