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In 2010 I purchased a vehicle from Roswell Infiniti and... - JAMES D
In 2010 I purchased a vehicle from Roswell Infiniti and have had my vehicle serviced here ever since. They have always provided me an honest assessment of my service needs and excellent customer service. I've worked w/ Mark/Service department several times over the years, and he has always provided a level of service I don't think I would get elsewhere. Biggest thing I notice, is this level of service is not just from Mark, but from everyone I've encountered there - from the person who greets you when you drop off/pick up your vehcle to those at desk/counters in the service areas. Service excellence!
The service was excellent and completed in a timely... - anonymous
The service was excellent and completed in a timely manner. I look forward to my next visit as I know it will be another pleasant experience.
Top Reviewed Service Specialists At This Dealership
Express Service Advisor
Paid for alignment that was not completed. Asked for... - Chay51
Paid for alignment that was not completed. Asked for printout then car put on rack to get “realigned”.
Always feel my business is appreciated!!! I know when my... - Kelly Keylon
Always feel my business is appreciated!!! I know when my cars are serviced they are taken care of by mechanics that are trained and do quality work.
This is the worst place I have ever worked in my... - Terry
This is the worst place I have ever worked in my automotive career. From Fatou in Human Resource to Mike a supposedly Service Mgr. .This place is an d will be investigated for racism..How do you work.on a job forl 1 month and say it not working..25yr of automotive experience.not working????
Carson in Service is the best part of INFINITI. He is... - sodone
Carson in Service is the best part of INFINITI. He is professional, knowledgeable, and informative. He listens, cares and connects with his customers. Unfortunately that is where it ends now. I do not feel that the company honors their LIFETIME OIL CHANGE POLICY and values my business despite the numerous mailings, emails and calls thanking me for being an excellent customer. Coming to INFINITI use to be an all around luxury experience but it is no longer the case.
Nice and friendly staff. I am very pleased with my... - kaygee15
Nice and friendly staff. I am very pleased with my service advisor, Wanda Rollins.
I don't have anything else to say about this dealership, but this DealerRater survey requires at least 25 words. How can you force someone to have more to say than he or she provides. The 25-word minimum is a ridiculous requirement!
Purchase - Buster
My relatives and friends have bought from Ester and Claude and we have never been disappointed ,
We always go to them first for our car needs.
0 * Service - Edwards from Snellville
This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place.
Please stay away from this unprofessional and very inconsiderate auto collision place.
Details - Yviecepope10
Everything looks good and they worked very hard, I approved their service and work, job well done!!! Thank you so much!!! We are very pleased and happy for your service!!!
Got the job done - NicoleDuBose
I needed a tire and fast. Hiram (hope I spelled it right) helped me out and didn't pressure me into anything. Replaced my tire and put it on in under a hour at a good price. Found this place when I searched tires buckhead and the reviews sounded good so I thought I'd try them. Glad I did, thanks.