60 Georgia Lincoln Service Centers

Hade My Stang in for a Recall and Billy Fletcher did an - Timrden

Hade My Stang in for a Recall and Billy Fletcher did an amazing job. Being retired from the Car Business, I know how a service department can give you the run around. Billy doesn't at all. He tellls you the truth, he doesn't do any un-necessary upselling. He knows his cars, he not some young kid they just hired. I have dealt with him over a decade. I will continue to use their service department as long as Billy is still there. If you want the honest truth, even if iot hurts, go to Billy- he will shoot you straight. Also side not- If your a consumer, stop relying on the dealership to give you a loaner, try in advance to set it up, they dont just have cars to hand out. I handled my own situation without my car, I didnt demand it from the dealer. You know cars break down, they are man made, so prepare for this. You guys also need to update the staff on all review sites- I see people who have been gone over a decade. You dont have recent employees- and that's on most sites I went to- Thats on the ownership. Again BILLY IS DA MAN

She is exceptionally charismatic and easy to understand - irispamela1234

She is exceptionally charismatic and easy to understand and talk to. She is knowledgeable and explains things where I can understand.

This dealership is fantastic. - bjfunk

This dealership is fantastic. They know me by my first name, and they are always courteous and kind.. They do such a wonderful job with my Ford.

John in service always answers when called and the - dclifford

John in service always answers when called and the service technicians stick with the job to the end. No matter how difficult.

Gerald Jones Ford is best dealership in town. - Girlcar/73

Gerald Jones Ford is best dealership in town. Would highly recommend them to my acquaintances. Love their welcoming and friendly employees..

Service department provides great communications - Raul

Service department provides great communications including checking in on our Ford Points, scheduling, service, and follow-up.

Great attention , they always called me to inform how was - Luis

Great attention , they always called me to inform how was the car and your cost

I initially encountered setbacks with the service - Al

I initially encountered setbacks with the service department the week before, but was eventually contacted by a service personnel that listened to my initial concerns regarding returning my car a week later. Tylan and Holly worked to make everything right. I was informed throughout the process as I waited for parts to arrive, service to begin, and once service was complete. I was informed I had to pay another $195 for another diagnostic test, but they informed me that fee was going to be waived. In the end, every thing worked out. They did everything possible to make things right and I was truly pleased. Once my car repairs were finished, it was delivered to my home. This save me time and unwanted stress sitting in traffic. Thanks Holly and Tylan!

I always receive awesome service at Griffin Ford Tifton! - maranda titus

I always receive awesome service at Griffin Ford Tifton! The staff are always very polite and friendly.

We were on vacation when my truck broke down. - Lroger87

We were on vacation when my truck broke down. I had my truck towed in for diagnosis late Sunday night. They called me Monday with what needed to happen I authorized the repairs and my truck was done on Tuesday evening. We were very pleased with everyone at the dealer. Erin and Gage were in contact with me throughout the whole process. I really appreciate everything you all at Riverside did for us.

Great service allways honest and better than any other - Ferchorincon822

Great service allways honest and better than any other dealer ford around , we had a very sad experience with the fird dealer at ga mall fird , over charging us for service and parts and we quited the same service at the howell ford , and gratefully they took care of with almust not charge at all Thanks to the howell’s For be honest

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

My driver's door key was working fine before repairs. - jgooch99

My driver's door key was working fine before repairs. I was told that they could not repair it.

Vehicle was repaired correctly the first time. - srkupec

Vehicle was repaired correctly the first time. Very happy. Could not get much better than that.

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

We had our car towed to Dublin Ford. - t.thorsen

We had our car towed to Dublin Ford.We we’re traveling back home to Illinois and it would not start in the morning in the motel parking lot.I cannot say enough about Daphany ,in the service department ,and Frank,the mechanic.When our car arrived at the dealership,which was 40 miles from the motel,they looked at it immediately.They truly cared about solving our problem as quickly as possible.After about three hours ,we were back on the road. It is so nice to find compassionate,caring and professional people.I would highly recommend Dublin Ford.

Was poor and has gotten worse - Barry

Each time buy car they promise the world and then deliver so much less When dong service with them it is a fight each time Hey its warranty you get paid from the manufacturer They fooled me twice in purchases —never again Out of warranty means bye bye to them I am done with them

Perfect customer service, everyone was professional , I - Kenmuskelly

Perfect customer service, everyone was professional , I Love Ford. I Love My New Vehicle. They Treat You Well Here.