935 Georgia Used Car Dealers

I purchased a Promaster truck from J. - elesmith1

I purchased a Promaster truck from J. W. Truck Sales that I later learned had a recalled transmission. They are not obligated to tell customers about recalls, and they definitely exercised that option with my purchase. It turns out that ALL the trucks they had available the day I purchased were recalled. Three weeks after I completed the purchase for my business, the transmission failed. I spent 5 months trying to get a replacement, which significantly impacted both my business and my bottom line. I paid for a rental vehicle at significant expense. My sales rep, Roland Johnson, could have cared less when I shared that with him. At the time of sale, he didn’t have a 2nd key available and promised, for over a year, that he would send one to me. If that weren’t shameful enough, I finally had to have an extra key made with multiple team members driving the truck. I sent the invoice to the dealership. That, too, fell on deaf ears. To say there is absolutely no customer service is an understatement. There is no interest in anything at J. W. except their bank deposit on the sale. Please consider my experience when making a purchase at J. W. Truck Sales and don’t leave with anything open on the table if you do. It’s a guarantee they won’t honor it. I have shared feedback with the highest levels of Chrysler, but it’s the buyer who needs to be made aware and understand how they treat a repeat customer. I can only imagine how new customers are treated. Buyer Beware. You have many options for automotive purchases. Find one who is honest.

Great Experience - stlsco

This is my third car purchased from Members Auto Choice. I would not go anywhere else. They will definately take care of you! Thanks Leslie

Did not meet expectations - poor service - jmich81

I had really high expectations after hearing about the MAC services from my Credit Union. This was the main reason that I decided to get the vehicle loans from the CU instead of financing through the dealer. Initially the experience was good, we went over the vehicles I wanted (we were buying 2) and expected from that conversation to see some inventory within a week or two. My wife and I were super excited to buy some cars. Through the month of May, we were not presented with a single vehicle to see or test drive. I provided an excel sheet with about 12 vehicles that met our criteria and everyone of them I was told "the dealer won't work with MAC." These were reputable dealers like Nalley Lexus, Infiniti of Gwinnett and Honda. We found several more and emailed them over and again we were told that "the dealer will not sell to MAC." After several weeks without being presented a single vehicle to see, we decided that we didn't want to pass up on these vehicles that we found and we ended up going to Nalley Lexus to purchase without any help from MAC. The communication is very poor with MAC. 10 days went by from my last communication with them until I purchased the 2 vehicles from Nalley and not a single email/call/text to check in with me or say that any vehicles were lined up. Not sure if this is the normal customer service level of MAC when someone is wanting to purchase 2 vehicles but I can tell you that this is not the picture that Peachstate CU painted about the services which is very disappointing. I will not be recommending MAC to anyone in the future.

Great Experience - shiquita

I purchased a Toyota Camry from members auto choice I kept looking at this Car on there website..The price wasn't in my area so I gave up... A couple months went by I went back onto Members choice auto website looked back at this car and the price was lowered... That was my opportunity to apply and Thanks to Sherry & Ms. Anita from the credit union location in Athens Ga on Hawthorne They were able to put me in My New Red Camry!!! Best experience ever Great customer service....

DO NOT BUY FROM THE LIARS - WILL COST YOU BIG $$$$ - dmbandnick

Why do they call it Magic Motors? Because they use the art of deception to convince you that you are getting a good vehicle. Simply put this business is sleazy. The owner advertises himself as honest and knowledgeable which couldn’t be further from the truth. He blatantly lied to me over and over again. Best example. They cleared the On-board diagnostics (OBD) computer to hide the fact that the vehicle needed a catalytic converter, which on the car I looked at would have cost me $1500 if I purchased and drove off the lot. Slimiest most dishonest thing you can do. They knowingly tried to rip me off and they will do the same to you. IF YOU INSIST on going to this establishment, do yourself a favor and take it on a test drive down to Express Oil Change & Service Center in Snellville. It’s literally 4 minutes up the road. Phone: 770-978-8502. Ask for a Pre-Purchase Inspection. Costs $100 but could save you BIG $$$ on repairs to a lemon. There overall diagnosis for me, $3000 in repairs needed. Go in educated and don’t let these bums rip you off.

People please do not do business with this company. I... - nurse8002

People please do not do business with this company. I drove 600 miles to purchase this car and had to wait about 5 hours to be seen. The staff was very unprofessional. When I was finally able to purchase the car which was on empty they refused to put gas in it. The finance guy named Woody needed my insurance info so he called my job saying he was a family member and it was an emergency, once I raced to the phone it was him fussing about insurance info. I will never ever do business with these unprofessional morons.

I’m surprised this dealership is eligible to advertise on - cathymcmorrow41

I’m surprised this dealership is eligible to advertise on Cars.com! I purchased a 2011 BMW x5 drive 50i. Upon leaving the dealership the vehicle omitted smoke from the exhaust pipe. We were on our way home to Nashville TN and within 30 minutes the check engine light came on. It is April 16, 2023 and the SUV has never made it home! It has been to Pepboys, BMW dealership for expensive diagnostics and now is in a privately owned repair shop! We have had to rent a car for almost a month and the vehicle is still not able to operate! When we noticed the check engine light, upon calling the dealership the salesman, Riccos’s comment was, “ the sale is as is”! We shall see about that!

Harley was fantastic to deal with. - missasculley

Harley was fantastic to deal with. All the staff were helpful and worked to get us a deal we were happy with. Highly recommend!

John is a great guy, very knowledgeable about Porsche’s. - 2puttGoGo

John is a great guy, very knowledgeable about Porsche’s. Definitely made me feel comfortable, low key, very refreshing.

My sales person was Trev Simmons super nice and gave me a - jcourtneyj

My sales person was Trev Simmons super nice and gave me a great deal on my purchase of a 2023 Ford Mavrick and trade in value for my old car. And he addressed any questions I had about the Mavrick and showed me how to use anything in the vehicle. I highly recommend the Dealership and sales person I worked with and other people I dealt with there.

Dealer lied about the car not having been previously... - julia

Dealer lied about the car not having been previously owned by a smoker. They must have done a temporary odor treatment that has now worn off, and the car reeks of smoke and we can't get rid of the smell. They did give us a good deal financially and Steve was nice to work with, but who wants to drive a car that smells??

Great - Rfussell

What a great experience buying a car. The staff at Southern Auto Brokers from James to Andrew made it so easy. We went in for one car but ended up buying a different one on the lot. The staff was so friendly and did everything possible to make it pleasurable. I would recommend anyone to buy from here and will definitely be a repeat customer.

I have my 2012 Ford Escape serviced at Southland Ford in... - wwdaniell_49

I have my 2012 Ford Escape serviced at Southland Ford in Ashburn because I trust the service department to do a good job. So far I have been very pleased with their work!

Very easy process, I really liked how I got the majority - ftucker0529

Very easy process, I really liked how I got the majority of my paper work done over the phone since I'm in S.C. and the dealership's in GA. So basically got approved so once I got to the dealership all I had to do was test drive and look over the car. The very best part was I didn't have the full amount for the down payment but they worked with me and I drove home the same day with my car. 💕

Absolutely terrible customer service. I called and... - taylor5555

Absolutely terrible customer service. I called and emailed throughout the week, requesting a few pictures of the interior (I lived 2 1/2 hrs away, but was cash in hand ready if all checked out) because the ones on autotrader were inaccurate according to their claim that the seats were completely black. They put me off for two days, telling me if not tonight, immediately the next morning they would have the pics to me. Never sent them(would have preferred honesty if they just didn't have the time rather than wasting my time waiting for nothing). Eventually just told me to come in, the interior is fine. They proceeded to call me after sending this email and when i called back, treated me extremely rude and said "he wasn't going to argue with me about blue and black seats" "Whats the big "hubub" about the pictures?" As I politely handled the whole converation and said thank you anyway he proceeded to say "ya ya blah blah blah as he hung up the phone. The most unprofessional way I have ever seen business be handled. I would NEVER purchase a car from this company.

After noticing and complaining of tire or brake noise, I... - jakethedog

After noticing and complaining of tire or brake noise, I was given a ride with both the salesman and service manager and assured that there was no problem. $822.00 in tires and an alignment later I would dispute that. They explained that they do an 131 Item quality check list on each car, so I had nothing to worry about. Addtionly, only after I had closed the deal on the car did I learn that it was missing the second key, so now I'll have to spring for a $300 extra key. A phone call to the salesman after got me nowhere as he explained that the key would have to be purchased from the BMW dealership, because at their place they are required to charge full retail price for the key anyway. Hey the salesman couldn't been nicer but as a whole they couldn't have been more disingenuous if they tried. The lesson here is, you're responsible for your own actions and trusting a used car dealership is a really bad idea no matter how nice they seem, and I'm old enough to know better.

Easy to deal with. - tsprivette

Easy to deal with. Whole experience was very comfortable and efficient. Very knowledgeable sales staff.

Stay away - Kevin

Saw a vehicle online for sale and sent the contact email a cash price offer for it. I did get a response back from what I believe was the dealership manager stating that he thought the offer was a little low but the Sales Manager for that car would get back to me - which he was copied on. Never heard from him so about a week later I sent a follow up email to both and stated I had not heard anything so I took my business elsewhere. I then got a snarky email back from the Sales Manager (Don Roveto) stating a response wasn't warranted because he thought my offer was a joke. I've been in sales for over 20 years and my father actually sold cars for awhile so I was blown away by the rude response. A professional response could have gone two ways - either they respond back saying No Thank You, that offer is too low and we will be unable to offer any additional discount, or respond back saying the offer is too low but here is what we can do. It's called Negotiation and if there is no Negotiation, then you can professionally state that if the online price is not negotiable. Obviously this dealership has a lot of work to do in the customer service area. Not sure if the problem is just this bitter Sales Manager, or the dealership as a whole, but I will never shop there again and I would recommend to anyone to stay clear of them as well.

Very understanding dealer. - Royaltymuzik

I have had some credit challenges and been turned down everywhere. AJs auto Inc put me in an vehicle with great payments and an affordable down payments very simple process very friendly staff I will recommend them to everyone Thanks guys...

This is 4 the Alex Auto Group n Dallas, TxThey... - WESINN60

This is 4 the Alex Auto Group n Dallas, Tx They entertained all my questions Except no home delivery

What an exceptional group of individuals. It's an honor... - oshimarrmyhan93

What an exceptional group of individuals. It's an honor to be amongst the elite. Live, Learn and get through the tough situations. Be Free.

Pleasure shopping with John Arnold - tjterris

I'm a first time luxury car shopper. I called John up one Saturday afternoon because I was interested in one of the G35's listed on his website. He missed my call but got to me in about 15 minutes. Drove up to his office to meet him (he was very accommodating on schedule and right on time), and we took a casual test drive. While driving, he unbiasedly went through the pros and cons of owning a luxury car, in particular a lot of the differences between owning German and Japanese. I didn't feel pressured and felt as though he wasn't trying to sway my decision one way or the other. As a bonus, he even encouraged me to test drive one of his Mercedes just to contrast driving experiences with the G35. All in all, it was a great experience working with John. Ultimately I ended up buying an Audi, but would gladly and confidently buy from John in the future. --Trevor

Great place to buy a car. - thezomp

Great place to buy a car. Easy in and out. Roger was GREAT and i got the vehicle i wanted and the payments i needed. Would highly recommend this dealership.

Honest and Courteous Businessmen selling automobiles - JH Totally Satisfied

***** 5 Star Recommended. Courteous, Honest, Great Value. I bought a car from Malcolm Robertson at Atlanta Direct Auto and couldn`t be more pleased. Malcolm is a straight forward businessman offering a large selection of autos at outstanding value. the cars are clean, certified and come with a Carfax report. My Mechanic of 28 years told me I got a great car, mechanically sound and at a great price. I am pleased and strongly recommend Atlanta Direct Auto.

Several years ago (under previous management), I had many - rgmayson

Several years ago (under previous management), I had many issues with the service department and stopped coming to service my vehicle with Mitsubishi. However, under the current staff in the Service Department, I am extremely pleased with their service skills, but equally as much with their focus on customer interaction. MUCH IMPROVED!!!!

lemon city - andrew78

I bought a car last night from their Tucker location and one hour in the car check engine light comes on the car smokes and they refuse to give me back my money

Love the sales representative Ian Manning, very - debcajan

Love the sales representative Ian Manning, very professional. He is great personality. This is the second vehicle weight loss light very very professional. Credit so all the people that helped us.

Worst experience ever. I traded in a 2016 mustang fully... - Diamond1208

Worst experience ever. I traded in a 2016 mustang fully loaded because of back issues it was paid off with a clear title. I purchased from Auto weekly specials a 2013 Land Rover evoque I knew I had to put some money in it it was a 2013 but I didn't expect the engine to blow out 3 months later they took my car sold me a lemon and ran off with my money. Do not trust them

Best dealership around! - Mr.putitdwn4

Best dealership around!! I went and got a car best customer service and the have good reliable clean cars!!