Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
This is my 2nd car lease from Big Island Motors🥰 I’m... - Puggy
This is my 2nd car lease from Big Island Motors🥰 I’m loving my new Subaru Wilderness car👍 Wayne suggested the car (he knew I would like it) and Spencer did a great job throughput the whole process in leasing the car! Even after the sale Spencer called to check up on us 💞 Thank you do much!!!! I’m loving it💞 Aloha, Sonny & Dayle
Horrible management and work culture. The took my Drivers... - bhere4never
Horrible management and work culture. The took my Drivers license and kept making excuses on why they couldn’t give it back. They kept lying and telling me they could get me the deal I want while bringing back new deals, with nothing they promised. I’d ask for my license, they’d make excuses and tell me the deal I want is about to be approved. This went on back and forth for 6 HOURS. They held me 2 hours past closing time in hopes of wearing me out and taking my money.
I love Mazda’s but I’d NEVER give cutter my money. I’d rather buy from a mainland dealership and pay for shipping HALF WAY ACROSS THE PACIFIC OCEAN than give cutter my money.
Service Department Rocks! - Sb888
I dropped my car off to be serviced and was immediately greeted by Jonathan. He explain everything that was going to be done for my vehicle and was very friendly. All service was completed within a reasonable time frame. When I arrived my car was washed and cleaned. Jonathan politely escorted me to my car and opened the door for me. I have always had a good experience with Cutter Mazda Waipahu service department. But today I can truly say I was treated with exceptional service. Thank you Jonathan and everyone in the service department.
I purchased wet okole seat covers from Myles Shirai in... - Disgruntled customer
I purchased wet okole seat covers from Myles Shirai in Oct, 2020. I completed the wet okole form and paid cash over $600. Myles took pictures of the interior of my car (required by Wet Okole) and toId me it would take approximately 2 months. I did not receive a receipt and did not realize this until 2 months later when I called to inquire about the status of my custom seat covers. Mel Barroza the parts manager told me they did not have record of the purchase in October only the 2 previous Wet okole purchases I made through Kona Mazda. They have told me they made an internal investigation and nothing more they can do for me, a repeat customer. I have been a nurse in this community for the past 30 years and have never been treated so poorly by a Kona Business. When asked to speak to the salesperson Mel had no comment. Why on earth would I make this up. I have now filed a BBB complaint. I was hoping Kona Mazda was going to do the right thing by their customer, sadly no.
I have returned to Kuhio Ford for Nine consecutive years.... - VISEJOSE
I have returned to Kuhio Ford for Nine consecutive years. Jonathan always takes great care of Me . Jonathan makes sure I find the car I am comfortable with. I will return to Kuhio Ford for My next purchase.
Nice people, just poor customer service. Never called me... - bkaras78
Nice people, just poor customer service. Never called me to tell me car was done, then told me the part was $200 more than original estimate. So I paid $180 to go home with nothing. Much better service departments all over maui, don’t go here.