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I made an online appointment for 0700 but due to the... - honolulugalo
I made an online appointment for 0700 but due to the pandemic, I didn’t realize that the service department didn’t open until 0730. Good thing there’s a convenient key drop off that I was able to leave my car and make it in time for my 0800 appointment. Irene Nicholson was friendly and kept me updated on how my car was doing.
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Hyundai tried to steal our money today. We picked up my... - Pnamoa
Hyundai tried to steal our money today. We picked up my Hyundai today. They charged me for tire rotation, but never rotated the tires! How do I know they didn’t? Because my husband is a service technician and he knew just by looking that they didn’t do the work. $326 for their not so quality work. Very disappointing, and we drove all the way from Lahaina. They could’ve at least been honest with us instead of us finding our for ourselves and having to call them back to complain.
When I called back to complain, the girl who picked up was xxxx rude. In the middle of my sentence, she transferred me without telling me where she transferred. A man came on thr line, and I had to explain the situation all over again. I swear, this place is crazy, but hey, this Jim Falk dude is making a xxxx load of $$ by pulling this kind of crap with hard working people like us.
Crooks - Make it right
Purchased a vehicle with only 10,000miles on it and had it for only 6 months and only has 19,000 miles on it and had to bring this lemon into the shop 4 times now to get fixed. Not to mention that theirs always hidden fees and also a 5 day waiting period
Great service after 13 years since last new car! - 12345
It's been 13 years since I bought a new car. I don't remember getting this great treatment or great deal.
My salesman, Iven, was very experienced and a good salesman. He answered all of our questions and didn't rush us. He made sure we got what we wanted. We got some great military specials too. I would highly recommend this dealership.