16 Reviews
Write a Review16 Reviews of Herman Teves, Jr.
January 18, 2024
This staff is very family friendly and knowledgable and you feel no pressure from them at all. The process was stress free and efficient. Justen and his crew are top notch! you feel no pressure from them at all. The process was stress free and efficient. Justen and his crew are top notch! More
Other Employees Tagged: Theresa Karas
November 16, 2023
Great place to do business they were very attentive to my needs and good follow up. needs and good follow up. More
Other Employees Tagged: Sheldon Ahlo , Thomas Pokorny, Luis service writer.
May 03, 2023
Personnel have been very courteous and helpful when needed. Only problem was difficulty getting car serviced in a timely manner, even if I had appointment scheduled. Was offered ride back home to wait needed. Only problem was difficulty getting car serviced in a timely manner, even if I had appointment scheduled. Was offered ride back home to wait for servicing rather than wait for car to be serviced because service time would be longer than expected, as they were not able to begin service at the time scheduled, Found that very inconvenient and waste of time, as I would rather have waited for car to be serviced in a timely manner than having to waste a day waiting for the service to be completed--I DID have a morning service appointment scheduled BOTH times!! Autos should be serviced BEGINNING AT THE SCHEDULED TIME rather than hours later! More
Other Employees Tagged: Theresa Karas, Sean Hamic , Irene Nicholson
November 15, 2022
They They are working together to the work done Unity help as team good morale help as team good morale More
Other Employees Tagged: Kalai Mukawa , Irene Nicholson
October 01, 2022
Worst dealership ! I’ve been waiting at #2 for a loaner for 2 weeks and I know it’s been loaners being brought back . I have a job that demands random hrs so I need a v I’ve been waiting at #2 for a loaner for 2 weeks and I know it’s been loaners being brought back . I have a job that demands random hrs so I need a vehicle while my car is in the shop for their mistake . I have called this dealership over 50 times and no one answers and then I receive a call saying a vehicle may be coming in just for that not to happen . Lackluster customer service. It’s no reason I should be without a vehicle and it’s been this long it’s a SHAME . And I have to waste money on Ubers just to go to the service department because they don’t answer their phone . . I’ve been to the shop numerous of times just to keep hearing the same thing from them . They told me when I had my car serviced nothing was wrong just to have a massive oil leak going on because of them and no one said anything I brought my car back to the dealership they literally haven’t been trying and I don’t know the reason why I’ve been waiting this long just to keep hearing the same things . It’s not right at all . And they literally told me to get a car from enterprise until they have a loaner available but if I knew it was going to be this long of a wait just for a loaner or either my car to get fixed I would’ve been gotten one . More
Other Employees Tagged: Sheldon Ahlo, Jeff Huang , Ashley Iwasaki, Irene Nicholson, Thomas Pokorny
September 15, 2022
I am truly grateful to have trusted GMC to have my vehicle taken care of my every thing the vehicle needs I believe that I am in great hands. So I would personally thank each and everyone at Honolulu vehicle taken care of my every thing the vehicle needs I believe that I am in great hands. So I would personally thank each and everyone at Honolulu GMC Dealership for everything they do for us customers… More
Other Employees Tagged: Sheldon Ahlo, Theresa Karas, Jeff Huang , Thomas Pokorny
September 10, 2022
Poor customer service, do not return calls when messages are left. This is shameful, people are left. This is shameful, people More
Other Employees Tagged: Sheldon Ahlo, Jeff Huang , Ashley Iwasaki, Irene Nicholson
August 16, 2022
Dante and Justen were great to work with. These professionals did right by us in a market that favors the sellers. We were treat fairly and with respect. These professionals did right by us in a market that favors the sellers. We were treat fairly and with respect. More
Other Employees Tagged: Sheldon Ahlo, Juanita Ocampo, Theresa Karas, Jeff Huang, Dante Jovenal , Kara Demello, Thomas Pokorny
August 05, 2022
I always receive awesome customer service. I get quick and friendly service. Shuttle driver is the best! I bought my suv there. I wi continue to buy all my future vehicles from them. I highly I get quick and friendly service. Shuttle driver is the best! I bought my suv there. I wi continue to buy all my future vehicles from them. I highly recommend This dealership! More
Other Employees Tagged: Jeff Huang , Ashley Iwasaki, Irene Nicholson