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Where do I even begin… I bought an elantra here almost a... - jb207
Where do I even begin… I bought an elantra here almost a year ago. Was suckered into buying the maintenance package, service package, etc. (my fault, I should have known better, but it was my first time buying a car). A couple weeks ago my tail light literally falls out of my car. Unprompted. I have never been in an accident and I park my car in my garage. Have some people scraped me in the parking lot? Yes. I have some very minor scratches on my car, not on the side the tail light came out on. So I take my car in and explain my situation: brand new car, tail light hanging out. The service front desk guy tries to comment on my minor scratches on the complete other side of the car. I said well yes I have some minor scrapes, but nothing remotely close to warranting this. The guy said the tech would look at it. I come back and am told the light is broken and that it is due to outside trauma and that they can’t fix it for free, and it will cost me hundreds out of pocket. There’s simply no freaking way. At first I was trying to fight them on this and raise it to the manager but I honestly don’t even care anymore, I’m going to get it fixed by a different mechanic, and I am never buying a Hyundai again. And certainly not from these crooks. Sorry, but there is no reason a tail light should be falling out on a car that is under a year old and has never been hit. But what really sent me over the edge is that I went to schedule a service on my car since I am coming up on a year, and they have no appointments at all. I paid for pre-paid maintenance and now I can’t even utilize that. I am going on a big road trip at the end of October and I will have an unserviced car with a recall out on it. Great! They are also really hard to get ahold of and not knowledgable. I’ve asked several people to explain my maintenance package to me and I have gotten different answers from all of them. These people are CROOKS and liars. Do not buy from here
Easy transaction buying, after that a nightmare with the... - CW
Easy transaction buying, after that a nightmare with the non communicative service department. Voice-mails full, no one answers the phone, states leave messages. No one answers the phone period during business hours. Pathetic, pride themselves of excellence. Missing the mark completely.
Now called Midway Hyundai - Excellent buying experience! - KatieRu
After a poor experience at a dealership in North Spokane, my husband & I walked away from a deal on a pre-owned Jeep Cherokee that checked every single box on our list. The Jeep was great, the price was right, but the sales manager was pushy & rude, so we walked. The next day we found the same model at Midway; a year newer but lacking a couple features that were on our wish list. From the moment we arrived it was obvious though that Midway was worlds apart from the first dealership. The atmosphere was inviting and relaxed; and our salesman Curtis Heirston was friendly (also funny), understanding, and genuine. Also, Curtis recognized right away that I (“the wife”) was not simply along for the ride, but rather just as much in the driver’s seat as my husband when it came to making this deal. The previous dealership was dismissive of me and my research and focused the conversation directly to my husband. Curtis at Midway on the other hand was impressed with my knowledge, and super respectful and equally attentive to us both. I should mention that Derrick in finance offered the same genuine respect and friendly disposition as well - especially considering we were pre-approved and using outside financing. This seemed to be a major pain point for the previous dealership, but Derrick was gracious about it and it was really a “non-issue”. From Curtis working for us to get us this Jeep, to management (who we didn’t even need to meet because they let Curtis do his job), to Derrick in the finance department wrapping up the particulars – Midway listened to our needs, understood our budget, and delivered a deal that we are more than happy with! This Jeep may not have a tow package or memory seats, but I don’t care! Sacrificing those features to do business with folks who understand the value of customer service and relationships is well worth it! Sincerity are integrity are priceless, and as it turns out those are the two things that I love the MOST that came with our 2016 Jeep Cherokee Limited! Thank you Midway! Seriously, thank you!
Got a good deal on a Hyundai Elantra GT. - Kandi's red Elantrate GT
Worked out a good deal for a Elantrange GT.
Love the car and staff at Rob Green.
Really appreciate my salesman Ben.
He is very informative and goes the extra mile to be sure you are pleased with your purchase.
DI no is a good salesman with a great knowledge of the bluetooth. He help get mine set up..
2018 sonata - justinoram73
both my buying experiences have been excellent with teton hyundai in Pocatello. great staff always wanting to help and explain things. thank you so much i will return when its time again.
This was by far the best new car buying experience we... - kippersnaks
This was by far the best new car buying experience we have ever had! Austin guided us through the process and we were out of the dealership in about an hour. Tanya helped us order an add on for our new Palisade Calligraphy and was very helpful. When it came to our visit with the financial guy, Will, things went perfectly. Very happy with the car and with the dealership.