Charged fee under warranty - Jackson
DONT BRING YOUR CAR HERE UNDER WARRANTY UNLESS YOU WANT TO PAY TO HAVE YOUR CAR LOOKED AT! Took my car in under warranty and was charged a diagnostic fee of $120..... figured if you had a warranty and your car wasnt running right, then you wouldn’t be assessed a fee for them to figure out the problem. Was told that my car didn’t have a problem and that since they tried to diagnose it and didn’t find anything then i was responsible for the charges. I was told that all the tech did was plug a box in and drive it up the street and since it didn’t give a code that my car doesn’t have a problem. To me it seems that they didn’t even take the time to really diagnose the problem and here i am with my car having the same exact problems and I’m out $120. After talking with the service writer, the service manager, and even the general manager, they all gave me the same response that i was responsible for the charge.
A couple months prior i took my jeep in to the jeep service department for the exact same scenario and was in and out in a day with no charges. I was given the same news that they couldn’t find anything but I was never assessed a charge.
When it comes time to purchase another car, the last car i will consider is a Nissan.
Clinton Green - Cindy2017
Clinton and the crew at Findlay Nissan of Post Falls did an exceptional job making you feel welcome,getting you the best deal,listening to your needs,and not trying to just sell you a car.They all went above and beyond to make it easy and stress free with absolutely no pressure. Thank you...... Cindy
Brandon Otano-Groves - Goffcynde
While waiting for my vehicle to be repaired my husband and I were looking at Armadas. Brandon came to us and asked if he could help us. We told him that we were just looking and that our son, Shayne Goff had a dealership in Spokane and we would buy from him. Brandon said he would be happy to answer any questions ...and boy did he! He definitely impressed us w/his knowledge and very outgoing personality! He is definitely a keeper!
Cyndie and Dennis Goff
Great customer care! - Tiphanie Bohn
I came in to see about the big sale going on and found myself talking to a nice young man named Andrew Scott. He was very knowledgeable about the vehicle I was looking at and about everything I needed to know! Very helpful and kind. I will be back in just for his customer care!
Great Service - Dr. Saiid Dabestani
I have had a problem with my Nissan truck for a couple of months which at least two mechanics in town could not solve and gave up on it. I took it to Rob Green dealership and within a few minutes the mechanics detected the problem and solved it very efficiently and with a reasonable price. I appreciate such a professional service and encourage everyone to do business with this dealership. Dr. Dabestani
Avoid this place at all costs - sdlfkfj
If I could give zero stars, I would. We had the used truck picked out, loan and insurance lined up, and were waiting on a few minor repairs (muffler, oil sensor) to be finished before we purchased. The staff wanted us to sign for the vehicle before doing the work and were very pushy about it. We felt uncomfortable and didn't trust the situation, so we refused. They then agreed to do the work and sell it to us one week later. During that week, they were vague about the status of the repairs. The day we were supposed to buy it (a Monday), we find out that they sold it from under us over the weekend. I'm guessing to a buyer who didn't ask for those items to be fixed and/or who paid more. The staff lied about the vehicle's history and were exceptionally pushy. The used vehicles are over priced, which would be ok if you got good vehicles and service, but it's clearly not worth the experience of working with the staff there. The whole experience was slimy and shady. I've heard similar stories from other people in the area. Find another place to buy your vehicle.