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Good service honest people In your car comes out nice and... - Erturkjohn7
Good service honest people In your car comes out nice and clean If I ever buy a new car I will go back to the same dealership
Top Reviewed Service Specialists At This Dealership
Service Adv isor
Went in for an oil change it was quick, and great... - lg05
Went in for an oil change it was quick, and great customer service Ashlee and Mike are the best!! I will definitely be back to see them
While heading home to Tennessee from vacation my tire... - Me
While heading home to Tennessee from vacation my tire pressure light came on and I stopped at this nearest Honda dealership. They were slammed! And yet when I went in and told them why I was there, they had me back on the road within 15 minutes. I was so appreciative, they were so respectful and efficient and deserve recognition for their kindness.
Their customer service is really bad. I was told that... - veronruth
Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!
I have owned Range Rovers for 18 years and am giving up.... - Randy S.
I have owned Range Rovers for 18 years and am giving up. Why? Howard Orloff! They have the worst “service”. They are fully aware there is an issue with their service department and I don’t think they find anyone to hire. Alicia Houston in sales is fantastic and I loved working with her. However, I felt like I was rewarding bad behavior by buying vehicles from them and repeatedly having problems with the service department. In the dozens of times I took my vehicles there- they would always return dirtier than when I brought them in. It’s a disappointment as the vehicle’s themselves were great.
Best Service and Sales Experience - Kharper
I always service my Range Rover at Land Rover Naperville. Their service is so good I drive down from Wisconsin to have my car serviced. Tony always takes really good care of my car. Most recently I decided to trade my car in and buy a new one. Tony got me set up with a sales guy named Iman. I was so pleased with Iman’s knowledge, professionalism, and over all enthusiasm. I couldn’t ask for anything more.
They had my vehicle for approx. 1 month. They had +24hrs... - Realsouthern
They had my vehicle for approx. 1 month. They had +24hrs notice of my arrival. Vehicle had a bird and a half in the front grill & underbody. Phil fixed it!
Fluids not leveled, interior not cleaned.(Phil didn't fix those). (Didn't care about either until I walked up on bird in my grill). This is Not my first 'luxury' dealership experience. This is Definitely Not Luxury Service. Monopoly sevice??? Luxury invoice was received & paid in full.
I'll travel into rush hour traffic & sit in an Electric Vehicle, b4 I return to this place.
They were very polite & customer service seemed great on the front end. Aaron has sadness in his voice when he read me my final invoice.....I seriously question the work done, so I'm having someone check their work. No worries, I won't be putting my vehicle back on the market, ever.
Jaguar Land Rover of Orland Park is in a word, hideous.... - concernedcustomer1
Jaguar Land Rover of Orland Park is in a word, hideous. This dealer does not stand by their service. Brought a failed repair back in while the vehicle is under warranty and Jaguar Land Rover of Orland Park refused to fix the problem. Actually said, "You should go claim this on your insurance". I had to file a police report in the dealership parking lot so I have a reference for the incident. Opened a case with Land Rover corporate and they said they would work with the Jaguar Land Rover of Orland Park, but Jaguar Land Rover of Orland Park said if I didn't get my truck off their property immediately they would charge me 35 dollars a day for "storage". These people are rude and downright mean when they don't see dollar signs. Beware. Be very very careful if you need to interact with Jaguar Land Rover of Orland Park.
Land Rover Schaumburg