1,302 Illinois Used Car Dealers

I bought a 2022 Mercedes new and experienced a multitude - Anonymous

I bought a 2022 Mercedes new and experienced a multitude of error codes from the vehicle, one of which makes the steering pull to the right while driving among other issues. After receiving 3 different loner cars and months of trying to get the issues fixed the dealership told me they can not fix the issues this car has and I MUST return their loaner car to the dealership or they will file a stollen vehicle report and arrest me. I told them I don't want my car back if it is not fixed and we are now in the process of transferring the vehicle to a different dealership. I never received any communication about the status of my car through any of this which is not good and when I called to check on its status the manager told me he doesn't want to work on it. I then got the police involved to sort everything out and we are moving forward but the bottom line is this dealership lacks communication and the knowledge to fix the cars issues. Two separate issues now and they have basically told me they don't know how to fix it. The first issue got fixed with the steering wheel shaking over bumps but I had to tell their mechanics the cpu codes to fix that! I got on the Mercedes-Benz online forums and finally found the answer to educate their mechanics who are trained way more than I am and that took months too. Ridiculous! I do not recommend this dealership to anyone, for anything. Period.

He did an excellent job by showing me the car via video - Chesbee

He did an excellent job by showing me the car via video before taking a flight from maryland to Chicago in inspecting the truck in person.

Very Dishonest - Jane

Avoid at all cost, if you want to buy a junk straight from auction than this the place to buy. Very dishonest, check everything before you buy, thier warranty is close to nothing dont even bother to get that.

This is a great dealership they worked with us not having... - cedric2013

This is a great dealership they worked with us not having not so good credit andnever gave up on helping us find a car we liked they are very good polite people and our next car will be through them to.

They were super easy to work with. - rh5787

They were super easy to work with. Naomi was great and I was able to do everything electronically, being out of state that was very convenient and it was facilitated so easily.

Motor Driven - Barry

Picked up a 2010 Ford Explorer. Beautiful car rides great had a great experience with Cayanne everything went very smoothly I was very happy I would give them top rating

Last month I purchase a Nissan Murano, a great deal and... - Jorge Rocha

Last month I purchase a Nissan Murano, a great deal and excellent service, and Juan very professional and caring about what I wanted, thank you and I would buy another car from you.

The sales team is very helpful and friendly Very - eadsjerry72

The sales team is very helpful and friendly Very informative. All in all a very good experience

Zone Motor's Chicago at 525 W Fullerton Ave, Addison, IL... - Mr.Mowiq

Zone Motor's Chicago at 525 W Fullerton Ave, Addison, IL 60101, the experience was absolutely smooth and pleasant. The sales associate Ray and Joe were very knowledgeable about the vehicle. He explained everything about the vehicle that I didn’t see at other Mercedes dealers that I had test driven at. Not pushy, or aggressive selling but confident and gave us our space and let us make the decisions under no pressure. They gave us the time to decide and encouraged us to explore and research. I didn’t get this experience anywhere else. The buying experience was smooth and very nice and the sales person's Ray & Joe got us a good deal. This is a great place to buy a Mercedes. No high strung, bottom line aware aggressive pushers sales and service guys here. Just normal, knowledgeable, and regular people who know a lot about Mercedes. I am happy to say that I was pleasantly surprised at how my interaction and sale went. We got the deal done and we were in and out quickly with a new car. Fantastic customer service. I highly recommend Zone Motor's Chicago and will be a loyal customer. Thank you Ray & Joe for such a welcoming experience.

Todd of Napleton Toyota was excellent with my car care. - janellereese1

Todd of Napleton Toyota was excellent with my car care. Very informative and patient with explaining what needs to be done.

Brandon and Kyle went above and beyond to make sure that - eggemeyer

Brandon and Kyle went above and beyond to make sure that I was able to drive out the same day with a great vehicle. Even with a poor trade in they were able to make sure I got the best deal. I will definitely work with them again. Great customer service and a wonderful experience.

I am very pleased with the service I've had with Hellas... - Lucio Granandos

I am very pleased with the service I've had with Hellas Motors. They found an excellent car for me at a great price! I will definately reccommand anyone who is looking for a car to come to Hellas Motors. The next car I buy will be from them as well. Thanks Nick for all your help!

Good experience and good value - carbuyer1122

I have bought 3 cars from Key Used Cars over the last 10 years and always had a good experience. I read some of the other reviews which were negative and I could not help but wonder if the other people writing reviews knew they were buying a used car. Used cars have things go wrong with them all the time. I have had things break on my cars and eventually get repaired, but I did not blame Key Used Cars. I am a value shopper and Key Used Cars always seems to have the best pricing and so I buy from them. I have bought really cheap cars for less than $2000 and have had issues that a $2000 car would have. I also bought a car for over $7000 from Key and it had very few issues. I think it just depends on the car and your budget. My experience has always been positive and I have referred a lot of friends and family to their car lot. I definitely recommend the company and will continue referring my friends and family. It is clearly a small family run business. Some people like the charm that provides and others don't. For me, I really like walking in and they remember me and I know that my business really matters to them. I like supporting quality local businesses and I think Key Used Cars is one of them.

Easy to DEAL with - Nohasslebuying

Just purchased my 4th vehicle from Naperville Auto Haus and each time have been more satisfied. Quality cars at very fair prices !!!!! Have recommended family & friends as well. Family owned business that knows how to treat people !! THANKS Naperville Auto Haus

I seen a car advertised on cars.com, not having the best... - fsal

I seen a car advertised on cars.com, not having the best credit I figured they wouldn't be able to help me with financing or even give me the time of day, but I was completely wrong....they were very helpful got me payments I could afford. They were great and definitely would recommend them...thanks again

Thank you for taking care of my daughter when I had sent her - wyattbrown974

Not only did she get the car that she really wanted but she wasn’t sent home broke with some obnoxious monthly payment. I don’t normally post on these things…. But I thought Retek more then deserved kudos for a awesome job.

Good. Fast respectful reply. Very helpful and friendly... - redferingalex31

Good. Fast respectful reply. Very helpful and friendly would recommend to anyone. Thank you for the help

So far I have only communicated with them through email - JLY

So far I have only communicated with them through email but they have been helpful in answering all my questions. I live some distance from the dealership so hope to make it there soon to try and make a deal.

Bought used SUV in fall 2021. Sales person Justin was... - Coltpython

Bought used SUV in fall 2021. Sales person Justin was great. Service was terrible. Drove car off lot and within minutes the check engine light cane on. Turns out they never bothered to check air in tires, brake fluid level, power steering fluid level. All were WAY LOW. Then the oil change was even worse. There was old oil all over the bottom of car dripping over my driveway. Then a week and 75 miles into owning, brake light came on. Need new brakes after dealer said they were good. STAY AWAY!

Autos of Chicago was great to work with. Ed in sales made... - hfehrenbach10

Autos of Chicago was great to work with. Ed in sales made sure to answer questions and resolve any issues I had. Luna in finance was also super helpful. I’m thrilled with my new used vehicle. Thank you Autos of Chicago.

Noman was great to deal with. - jevrolet

Noman was great to deal with. I bought a car site unseen from many states away. He made the process easy, communicated well and was up front and honest during the purchase. I would buy from him again. Thumbs up!

We just purchased a 2021 Cadillac XT6. Addison Watters... - a_fleener

We just purchased a 2021 Cadillac XT6. Addison Watters was our salesman and he was terrific! Addison was great to work with. He was friendly, professional and knowledgeable about all the features of our new vehicle. It was a no stress, great experience.

Great service and sales experience. Exceptional after... - Lfc8

Great service and sales experience. Exceptional after sales as well. Highly recommend to anyone thinking of purchasing a Ferrari. Detailed walkthrough with pictures and service records.

Just purchased our first vehicle from DQ Chevy. - jberner70

Just purchased our first vehicle from DQ Chevy. Very good first experience all the way around! All my questions were answered, and everyone was super friendly. Even took another vehicle in for service and was quick and efficient!

Chris was very helpful, informative, and even met us at a... - MDMark

Chris was very helpful, informative, and even met us at a time that worked for us. He has gone out of his way even after we’ve left the dealership to check up and give advice or answer questions.

Nic Thom was the absolute best to deal with. - michelleagenbroad

Nic Thom was the absolute best to deal with. I had a bad experience with another dealership and I am all the way in California, Nic was super helpful and talked to me many times through the process. Made sure I understood everything and listen to me complain. I would 100% recommend this dealership and if I buy another classic car this is the first place I will check. Great experience.

Great Service Department - B.A.S.

These guys are very trustworthy. Whenever I have an issue, I feel confident bringing my family cars to their shop. They are honest and I never feel like they are trying to sell me something that I don't need. They also work with my budget and give options for necessary repairs versus repairs that would be helpful in the long run.

Cheapest dealership and great service - Great dealership in town

Great deal on my 2008 Lexus LS recomand them to everyone, Lexury cars with great prices you must check them out. Customer service great they answered all my questions

They showed me the car as soon as I got there, and after - pcelestin

They showed me the car as soon as I got there, and after a test drive, I made an offer, which they accepted.

Thanks to Justin Tyler and Amanda for helping us with the - Srfr8576

Thanks to Justin Tyler and Amanda for helping us with the purchase of the 2005 Chrysler Crossfire and shipping it to northern Michigan. We had great service and help in getting this purchase done. We recommend them highly.