90 Indiana Chrysler Service Centers

your staff (service) had trouble with new P.C. program. - J.NDONLEY

Your staff (service) had trouble with new P.C. program. Perhaps a week of training key people to being this type of program would have eased the stress!!!!

Great service Mr. Les Solomon and Mr. Waylon Betty went... - Coreyp6868

Great service Mr. Les Solomon and Mr. Waylon Betty went above and beyond to insure I was happy with my purchase great car dealership I have to say

It was a pleasant experience dealing with our salesman, - SN2935

It was a pleasant experience dealing with our salesman, Derek Moore, and to have the Sales Manager, Nick Bosak, introduce himself to us. There will always be some tense moments as the wheeling and dealing moves forward and especially coming to acceptable trade-in value and price of vehicle in closing. Having just purchased our new 2024 KIA Sportage PHEV in Vista Blue exterior and Black leather-like interior is gorgeous to us. Even a staff member from the Service Department came to us and introduced themselves and helped clarify the new vehicles oil change frequency. If zero is terrible to 10 extremely satisfied. I would give a rating of 10+ to Bosak KIA dealership located in Burns Harbor, Indiana. One thing to know about the KIA warranty it is not a full five-year / 60,000 mile warranty that was expected. It is 3-year / 36,000 miles warranty and modifies upto more limited warranty coverage of 5-year / 60,000 miles. Plus, there is more warranty coverage for roadside assistance, powertrain and PHEV components as well. So far we love the vehicle and does exactly what our salesman explained, but must say there is more to learning a PHEV vehicle. If you plan on buying a PHEV or All Electric make sure you get a 220 volt charger. The charger that comes with the vehicle is dedicated to 110 Volt and to fully charge the battery from 1-mile to 34-miles (battery size is 13.8 Kwh) took 22-hours. If used a 220 Volt charger takes 2 to 3-hours. My wife and I highly recommend this dealership and it's staff.

5 star review for sales and service!!!!!!!!!!! - lbrockey

Braun Auto now has the BEST of both worlds with Marla in Sales and Ryan in service. I dealt with Marla Bourgeouis for several years at another dealership and will now be purchasing all future vehicles from Braun. Forget about the stress of "playing games" to purchase a vehicle and worrying if you got screwed. She will take care of you presale and always after the sale. I think that she truly understands the importance of referrals and repeat sales and one shot "stick it to them" and done! Also Ryan Clothier, the service manager and his group are excellent on the service side. I had a major intermittent electrical issue with my Suburban that a another dealership could not figure out. Ryan determined that the only way to fix was to have it for a few extra days to troubleshoot. Marla hooked us up with a beautiful loaner vehicle so that Ryan and his guys could fix this correctly. I highly recommend the Braun Auto Group for all auto sales/service!

Service department - Gene

Took sons 2015 charger to them for a oil & filter change. Service manager came out with a wiper blade and inside air filter to show me they needed changed. $70.00 for 2 $10.00 blades at Walmart and to top things off my son replaced the blades 2 weeks earlier. They used to be a great service department but not anymore. can't be trusted [IMO] bought 4 new &2 used cars from Braun

Front End Alignment - Shooter

Quick service, checked in several minutes early, was out a lot faster then I had anticipated. Went straight home afterword, then later to the VA Clinic and back home. Very few miles driven, but most of the previous "drift" was gone, seemed related to which road I was on. Still want's to drift to the left a touch, have no idea if it is due to the way the state specs are when pouring the concrete or not. Will be in town today for shopping, will double check my air pressure to make sure. At the current price for tires, can't afford to put on more wear than normal..Can remember my late father telling me about camber, cast, and toe in, still can't figure that one out for myself.

Service and sales did a fantastic job helping me with my - Chris_mo_77

Service and sales did a fantastic job helping me with my car. Great place good people

Like to give a Big Thanks to Norm Thomas for taking care - Charlesleeferry

Like to give a Big Thanks to Norm Thomas for taking care of my problem in a timely manner and professional manner. I was coming from Lafayette on a issue with my tire pressure gage showing low tire pressure which I didn't have. The issue was taken care in a timely manner!

Repairs - lisa

Thanks so much . My car drives like new again. Great service as always. Have always had a great experience at Expressway Jeep in Mount Vernon

The service department is not even worth rating. - Tbussinger70

The service department is not even worth rating. They have charged me for services that they didn't fix. I called back and spoke with Tom the very next day ( after I picked up my jeep) and he indicated I would have to pay again. I also have an extended warranty through Century that would more then likely take care of this. He seems like he has no idea about vehicles or warranties. I will NOT be going here again. We have purchased many trucks here, and I just wanted to give this family owned business... my business. Heading to Indy now!! Adding that the items that they charged me for wasn't even on my concern list. Be aware of what your being charged for.

Good people. Knowledgeable staff. Quite a large delay... - s.beasley.2920

Good people. Knowledgeable staff. Quite a large delay getting the right parts from Ford, though. But in the end, everything is good to go. Thanks!

Not sure about buying a car here but avoid this service - Jasotalie

Not sure about buying a car here but avoid this service department at all costs. This was a good place years ago but here are my last 4 interactions. My last visit here was to get my lifetime warranty 5 yr check up. The check up was somehow performed and they missed 3 leaks. They sent my wife home and the next day while driving all the coolant was gone. A front receiver that they installed had rubbed through the lower radiator hose. There was a leak before the truck went to Hiday as there was a stain in my driveway where the truck was parked the day before having it inspected. They also missed 2 pinion seals were leaking that also needed to be replaced. Needless to say I had to have my car towed to a dealership close by that fixed everything Hiday failed to notice. I called Mike, our Hiday service advisor and he sat on this issue for over a week before discussing this issue with Brett who is the owner or GM. In any event when I called i got Brentt on the phone who laughed at me a little before transferring me to Mike who declined all responsibility for the issues they themselves caused. Apparently he and Brett were talking about how this was not their problem right before my call. They installed the receiver incorrectly and never accounted for proximity to the hose, they failed to notice the leaks they were supposed to be inspecting for and somehow its my problem. Separate vehicle, I noticed coolant in my garage so I brought the car in to get looked at. Again I have a lifetime warranty so they attributed the leak to a transmission cooler leak. They took off my front clip and replaced the cooler. When I got home, the front is was left hanging off in several spots. I had to drive back to have the clip reconnected. Once parked the leak was still there. I brought the car to another dealership where they said the radiator seams were leaking. They replaced radiator problem solved. Again a conversation with Mike resulted in a not our fault attitude in which he said the radiator must have coincidentally started leaking right after his shop fixed the other leak. In addition, when I opened my hood to check their work, on the engine was a plug for the transmission fluid. They never even replaced the fill tube plug on the unnecessary work they had just performed. I had brakes checked on my truck, I complained of pulling and pulse. They said I had a frozen caliper up front. They did over a thousand in brake work, pads rotors and a new calipers. Once again tool my car home and noticed my e brake didn't work. Both back brakes were shot. They never even told me. I ended up having to get my rear brakes done too as they completely failed to do the work asked of them and do it right the first time. I had them fix a leaking transmission cooler on my truck, they sent me down the road and 2 days later while driving a dark highway my tach shot up to 5000 as the transmission was no longer involved. Tbe line they connected popped off leaving my transmission empty of all fluid. When it was towed back to Hiday, Mike was nice enough to tell me that they didn't have the correct tool to attach the line and thought it would hold. In the end you will be frustrated with return trips to fix what they miss the first time.. Improper diagnosis to bill highest cost warranty work to mopar, substandard quality of work, and a list of excuses from Mike when it all falls apart. Stay very clear of these dishonest people.

Great experience - Larry

We have used this dealership for several years because of the excellent service department. We weren't looking for a new truck but we found the perfect one for us. The entire buying experience was great and for the first time in our lives, it was stress free. Our salesman was very knowledgable and answered every question we had. We would recommend this dealership to anyone who is looking to purchase or anyone who needs service. Hiday Motors is great. And a special thank you to our salesman, Brian.