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I took my Scion IQ in because the air was not working. I... - kohls2007
I took my Scion IQ in because the air was not working. I was quoted a price to repair of approx. $1600. Since my car has such low miles, The dealer automatically filed a claim with Toyota for me and my air was fixed at no charge to me! CR Toyota is the best!
Top Reviewed Service Specialists At This Dealership
Shop Foreman / Service Advisor
Quick Lube Assistant Manager
I was in for routine service and tire rotation. Very... - Billcon#2
I was in for routine service and tire rotation. Very friendly and honest sincere personnel. It always a great experience to do business with Toyota of Des Moines.
Excellent ! The girl who wrote my order up and I... - putz1946
Excellent ! The girl who wrote my order up and I purchased the extra service warranty she was in the first office next to the bat door
Thanks for the good service and car wash! We weren't... - dpete95
Thanks for the good service and car wash! We weren't sure how things would go because of Covis, etc., but it turned out being a pleasant event.
Buying a car - Bcalicchia
Bought a Toyota 4 runner from tony Berger he was awesome. They didn’t have the color in stock I wanted and he called around and found it for me. It was here the next day!! Also after the sale he took time to program our phones into the vehicle and made sure we knew what all the buttons did. I recommend him to anyone looking to buy a car.
We were about to head out on a trip and wanted to have... - HawkFan1978
We were about to head out on a trip and wanted to have our vehicle inspected beforehand. Unfortunately, we didn't give Anderson-Weber much time from when we were leaving, but they were more than accommodating and fit us in. I was greeting while waiting in the lounge by numerous employees and in the face of this pandemic, it seems Anderson-Weber has a great handle on things. Thank you again and we'll certainly be back for service!
Great service and they bend over backwards to make sure... - Zeus2016
Great service and they bend over backwards to make sure Everton is right. I have had nothing but good exotics with them. Great job by everyone from service to parts.
Your service advisor, Jason Hesse had everything prepared... - Lahsunah
Your service advisor, Jason Hesse had everything prepared and got me right in. He explained what was needed and so helpful. I love your service department
As always, the team at Smart Toyota, was friendly and... - mrashopper
As always, the team at Smart Toyota, was friendly and efficient. The testing when I had my oil change, showed that I had very little rear brake pads left. I had not had any trouble stopping, so I wouldn't have known this, if they hadn't checked. Ken Reimers made an appointment to fix the brakes the very next week. Thanks to all of you.
Very friendly service with little follow through for... - kustomoz
Very friendly service with little follow through for customer service. Truck has been back for the same issue 4 times with a total of 3.5 weeks in the shop. Very willing to fix anything else not related to the actual issue it was brought in for. The last time they tried to charge me $450 for a part that did nothing to fix the problem although they said it would. Had to leave work to bring in my second key to replace this part the day that they were supposed to have it done even though they had known they were replacing it for three days prior and hadn't bothered to tell me they needed it, but gaurenteed it would be ready by the afternoon. Three days later they said it was done. Basically called me a liar when I brought it back in for the same problem and questioned the bill the next day. I have had to contact them multiple times to see what is going on with my truck as they are poor at following up with me when they have information. They also have installed two faulty factory parts (not sure if installation error). If I wasn't getting multiple parts replaceed for free (as they don't fix the issue) I would not go back for any other service needed. Also was quoted a price for changing a fuel filter, once the bill came it was $100 more than the initial quote. They need some big changes in the service department.
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Cedar Rapids Toyota