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I own a 2016 Acura MDX. It has been serviced by Jay... - Wacbhall
I own a 2016 Acura MDX. It has been serviced by Jay Wolfe. The service was acceptable but not outstanding. The car experienced transmission problems at 84,000 miles. Knowing the problem a Jay Wolfe salesperson agreed to purchase the car on behalf of the dealership at an agreed price for cash. When I arrived at the dealership the manager indicated the agreed price was only good for a new car trade. He indicated there was a misunderstanding by the salesperson. Rather than standing behind their salesperson’s commitment, they reneged on their agreement. I will no longer deal with this dealership.
I had my new Acura washed for free at my home under the... - ldnelson
I had my new Acura washed for free at my home under the new Luxury Experience program. Kenny, who washed my car, paid great attention to details, did a great job and was very friendly. I did not expect to get this level of service for free. I appreciate this service and will continue to use it.
BMW has the worst service department we have ever... - JReichenberger
BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again.
When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!!
Not only did the brakes pads they replaced and the strut... - meverson
Not only did the brakes pads they replaced and the strut they fixed start making noises after only a few months, when I got the car back both times something else had been broken on my car and oil and dirty rags were left on the carpet. They owe me a blinker switch!