5 Kentucky BMW Dealers

All went as planned. - Braddeweese

All went as planned. Got new tires, oil chane and multi pint inspection. No issues.

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Salesman very informed and responsive. - Cmullins0001

Salesman very informed and responsive. Low pressure but quick to make sure we had all the info needed.

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The dealership misrepresented the fact concerning the - MynewMaser

The dealership misrepresented the fact concerning the condition of the vehicle. I was assured that there was no damage to the vehicle, however, when the car arrived, there was obvious damage to the left front fender. The pre-delivery pictures show that it was there at pick up. When I tried to bring this matter up to the sales manager, I was told that there was nothing they could do. The car was off their dealership. They refused to even attempt to make it right. They lied, knew that they lied, shipped the vehicle under false pretenses and the refused any attempt to make things right by the customer. I had a feeling that delivery would shed light on the shady dealings conducted at this dealership. Once they get your money, you mean nothing to them. Stay away! BMW should be ashamed of the practices of this place.

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We had a pleasant experience with Adrianna Qehaja. - shadygrady

We had a pleasant experience with Adrianna Qehaja. She was very pleasant to work with, very knowledgeable, and very helpful in closing the sale. She was also helpful in explaining the mechanics of the car. We would recommend her highly.

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SETTING STANDARDS OF EXCELLENCE FOR SERVICE! - kevin_taylor6222

SETTING STANDARDS OF EXCELLENCE FOR SERVICE! Both times that I have messages for My BMW to have work needed the response was excellent. no checking with owner to see if we were worth messing with but how can They help?Living 90 miles from dealership to arrive with newer clean loaner to replace my car for time needed to attend to my BMW needs is flawless and completely reliable. Try to find that with other car dealerships, had other new cars that cost as much and more to be made to feel like there is nothing wrong with the car or we cant duplicate the problem to be sent home waiting for it to have the same problem again. Totally satisfied with Ann in response to recent maintainence work. Love the deal and Will not hesitate to send others to see Aimee Dial to purchase a vehicle. Thanks for the relationship I have with Bluegrass BMW.

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