5 Kentucky BMW Dealers
Extremely helpful with selection and new vehicle - Robert
Extremely helpful with selection and new vehicle orientation. Financial intake was not cumbersome. Met at the door upon arrival and , as requested, insurance company was contacted regarding vehicle insurance.
Mic was exceptional, I really appreciate his honesty and - rosswallis92
Mic was exceptional, I really appreciate his honesty and having a good chat.
My only negative is that I arrived early at 10.30 for a 11am oil change and was told 90 minutes but could save 20 minutes if I elected not to have a courtesy car wash. I didn't leave until close to 2pm due to them losing power in the shop so no fault of anyones but I was more than a little frustrated and a $439 bill to boot after I was advised a rotation and brake fluid flush was required.
I thought some sort of discount such as no charge for one of the services provided would have been appropriate for the delay.
Again nothing against you Mic, stuff happens but that's my honest review based on other car brands I've had and dealerships I’ve been at.
Mic did reach out to check I was satisfied and I said the same thing to him as I have here.
He did reply and said that he would try to help me out on my next visit but to be honest that’s another year to 18 months away………..
BAD BUSINESS PRACTICES THEY WILL SELL CARS OUT FROM UNDER - je.maudlin
BAD BUSINESS PRACTICES THEY WILL SELL CARS OUT FROM UNDER YOU FOR MORE PROFIT!!! Let me start with saying Victoria is an absolute rockstar of a sales person. She was super helpful with getting me all the information I requested and needed about a used vehicle I was interested in purchasing. We spoke all day on Monday july 25th about the purchase of a vehicle. Submitted credit applications pulled credit and thought that we were good to go.... THEN the sales manager decided to sell the vehicle to another client after Victoria had left for the evening. I had was only financing the vehicle to get the car sooner and help out the dealership by making a little more profit.
I have tried to reach out today to Kevin the Sales Manager and the GM with zero response back.
BE CAUTIOUS BUYING FROM THEM!!!!!!!! Customer’s are hard to come by and customer retention is even more difficult. I hope the little extra profit you might of gained is worth it.
Quick and easy deal with Aimee Dial and her manager Joe... - ///M3
Quick and easy deal with Aimee Dial and her manager Joe Langston. The BMW X3 m40i was in great shape. I would be glad to work with them again for a future purchase.
These guys really went the extra mile to make sure the... - IGYAYLDT1
These guys really went the extra mile to make sure the used Honda Pilot I bought was in top shape before they sold it to me. They replaced the timing belt, water pump, windshield washer nozzle and turned the rotors to eliminate a shimmy that I couldn't detect when I test drove the vehicle. This vehicle runs like a new one with 171,000 miles on it. It was squeaky clean inside and out and for me a great vehicle at a reasonable price.