Silverado - DONNYGOOD
Good experience buying an automobile. Easy to deal with. Salesman very helpful and informative. Great pricing. Drove along way to get this deal. Thank you
Top Reviewed Specialists At This Dealership
General Sales Manager
2010 Chevy Cobalt - Kgolab62
I am very happy with the service and follow up provided by Cardinal Chevrolet especially Darren Mullins.He helped us work thru several deal options until we found the one that would work for us.He went out of his way to help us and made us feel important even though we were buying a used car.All the staff did a great job highly recommend them!
Accommodating and quicker than expected - Drmelspur
I actually brought my car in on the incorrect appt date and Leachman was amazingly accommodating, even finishing my service quicker than expected! Thank you!!
Great service clean car - Jeff1288
When to look at a car had a great talk with salesman he work hard a finally got me in a new ride my first time owning a new car
DONE BUSINESS WITH BROWN BROTHERS FOR MORE THEN 25 YRS - JIM MCCROCKLIN
THEY NEVER DISAPPOINT AND WORK TO MAKE SURE YOU ARE COMPLETELY SATISFIED! I ALWAYS TRY TO DO BUSINESS WITH BROWN BROTHERS CADILLAC !JIM MCCROCKLIN. LOUISVILLE
Fantastic Service and Excellent Customer Experience - Saab9-3Guy
1st time visit but definitely not my last. Came in for a vehicle recall and from the initial call to schedule, all the way to the end delivery was flawless. In the initial phone contact, I was treated with respect and valued as a potential customer. The facility was 1st Class and the Service staff (Brent - Service Advisor) was excellent. They went above and beyond to help me (including the install of a part I had purchased externally and was unable to get it done myself), and offered extremely fair pricing. The met and exceeded all time expectations and the courtesy shuttle driver (Larry) was excellent. I would highly recommend the Courtesy Cadillac team to anyone for Sales, Service, Parts, etc. I look forward to my next service needs (as much as anyone can... LOL) being completed there and will be back to look at New Cars as soon as my wife’s current lease in up or I am ready to trade up.
Very pleasant experience! - Chevyguy
We came to look at new Chevy trucks, found 2 we liked very much and then settled on the one we wanted. Salesman, Lacy Larkins (whom we had dealt with in the past), Manager, Robby Phillips and Randy Ro in Finance were all so very helpful from start to finish. No pressure, just very helpful in every way. Thank you all! We love our new Chevy Silverado!
Quantrell is no longer the business it used to be. - Davidfreibert
I’m David Freibert, Jr. My father bought at least 3 Cadillacs from Quantrell and was a big fan. In the last 5 years, however, I have grown increasingly concerned that a long-time, proud local institution has lost its commitment to customer service and, now, integrity. Mom now drives the last Caddy Dad bought. A 2006 DTS/Deville. It’s been a pretty good car. Handsome, comfortable, full of memories and lots of bells and whistles for that age. But also with some of the inherent problems of that engine. Took it to Quantrell 2 days ago to look into a couple of noises and quirks. Gently driven and only about 100,000 miles after 12 years. The service department came back with a dire report that Mom needed $6,600 in immediate work to keep the car safe and running. Well more than the resale value of the vehicle. My brother, sister and I had an intense day’s conversation on how we could dispose of this dangerous wreck and get Mom into something safer/more reliable — when I called a boyhood friend who’s in the auto repair business. Not Caddys, but he knows everyone in town. Gave us a name of an honest guy — ironically, 1,000 yards from Quantrell — to get a second opinion. Second opinion was that in the sort term — she needed to spend....nothing. The chronic, slow oil leak issue we’d dealt with for years is just a part of the Norstar’s heritage. And the bearings in the wheels and several other things that ran it to 6k+ — just weren’t so. Sad and pissed here. Quantrell has been a part of my family’s life for several decades. I’ll never let Mom take the car Dad bought there - back there again.
Nice experience - Lwjohnson107
Cordial employees- very helpful and knowledgeable about the vehicle.
Purchased from this salesman 10 years ago and felt very comfortable working with him.
Love the Cadillac
They ruined what credit I had - chuck whitt
I received a pre approved letter from capitol one so we drove to the dealership, and made our selection. Sounds good don't it? Yah they ran me through several different banks before the one I was pre approved for! So needless to say credit score went to hades to say it nicely. But hey everyone not to worry we just took delivery of our new 2016 Chevy Cruze limited- thanks to Rod Hatfield Chevrolet in Lexington Ky, they got the job done! If u don't have perfect credit beware of pop's!