Great - jimborhonda
I have been treated great from day one that I bought my jeep. My visit toddy fur oil change was also great .I was taken in right on time of my appointment Pam was very nice .Joe has sealed a customer for life he truly goes above and beyond to make his customers happy.
Top Reviewed Specialists At This Dealership
General Sales Manager
Gary Shura is the man! - Mckilly69
Gary got me what I wanted, and fast. He's the man great customer service. Carol is An amazing women aswell she's wonderful to work with! Thanks for everything
2010 Chevy Cobalt - Kgolab62
I am very happy with the service and follow up provided by Cardinal Chevrolet especially Darren Mullins.He helped us work thru several deal options until we found the one that would work for us.He went out of his way to help us and made us feel important even though we were buying a used car.All the staff did a great job highly recommend them!
Accommodating and quicker than expected - Drmelspur
I actually brought my car in on the incorrect appt date and Leachman was amazingly accommodating, even finishing my service quicker than expected! Thank you!!
DONE BUSINESS WITH BROWN BROTHERS FOR MORE THEN 25 YRS - JIM MCCROCKLIN
THEY NEVER DISAPPOINT AND WORK TO MAKE SURE YOU ARE COMPLETELY SATISFIED! I ALWAYS TRY TO DO BUSINESS WITH BROWN BROTHERS CADILLAC !JIM MCCROCKLIN. LOUISVILLE
Great service! - Newt303
Felisha was fantastic! Had a flat tire and she was VERY helpful through the process. She made it PAINLESS!!! Would highly recommend seeing her with any issue you may have :)
Professional service. - Frankie
Courteous, prompt, professional service in a time when some business forget service after the sale is what keeps a customer coming back when it is time tobuy another vehicle..
redline - big e
great sales team and service sales team showed me how to set up my new redline was full of gas ready to go thanks guys and girls
Quantrell is no longer the business it used to be. - Davidfreibert
I’m David Freibert, Jr. My father bought at least 3 Cadillacs from Quantrell and was a big fan. In the last 5 years, however, I have grown increasingly concerned that a long-time, proud local institution has lost its commitment to customer service and, now, integrity. Mom now drives the last Caddy Dad bought. A 2006 DTS/Deville. It’s been a pretty good car. Handsome, comfortable, full of memories and lots of bells and whistles for that age. But also with some of the inherent problems of that engine. Took it to Quantrell 2 days ago to look into a couple of noises and quirks. Gently driven and only about 100,000 miles after 12 years. The service department came back with a dire report that Mom needed $6,600 in immediate work to keep the car safe and running. Well more than the resale value of the vehicle. My brother, sister and I had an intense day’s conversation on how we could dispose of this dangerous wreck and get Mom into something safer/more reliable — when I called a boyhood friend who’s in the auto repair business. Not Caddys, but he knows everyone in town. Gave us a name of an honest guy — ironically, 1,000 yards from Quantrell — to get a second opinion. Second opinion was that in the sort term — she needed to spend....nothing. The chronic, slow oil leak issue we’d dealt with for years is just a part of the Norstar’s heritage. And the bearings in the wheels and several other things that ran it to 6k+ — just weren’t so. Sad and pissed here. Quantrell has been a part of my family’s life for several decades. I’ll never let Mom take the car Dad bought there - back there again.
They ruined what credit I had - chuck whitt
I received a pre approved letter from capitol one so we drove to the dealership, and made our selection. Sounds good don't it? Yah they ran me through several different banks before the one I was pre approved for! So needless to say credit score went to hades to say it nicely. But hey everyone not to worry we just took delivery of our new 2016 Chevy Cruze limited- thanks to Rod Hatfield Chevrolet in Lexington Ky, they got the job done! If u don't have perfect credit beware of pop's!
Walters GM Auto Mall