15 Kentucky Mercury Dealers

Dishonest business, choose another dealership! - buyelsewhere

Dishonest business, choose another dealership! I called ahead to make sure the vehicle on the website was still available and was advised by Zoe that it was. I made sure she understood that I would have to drive an hour and a half to get to the location, and wanted to verify the price of the vehicle (which was 3 thousand dollars more than the website claimed). I established a verbal agreement with Zoe and Paul Stovesand that we would pay msrp if we traded and financed through thier dealership. When we arrived the deal was not honored. First they tried to give me less than the kelley blue book value for my vehicle, then after adjusting that price the salesman Mike Felker had me sign an intent to purchase form and after verbally promising not to run my credit more than once proceeded to run my credit three times, dropping my score. Mike then advised me that I would be required to purchase multiple thousand dollars of dealer add ons in order to secure the deal. When I indicated that I did not want the add on Mike told me that the deal would not go forward. As I was leaving I asked Mike if my credit had been run and he lied to my face and told me it had not. This is a terrible dealership, they are not honest people and are underhanded in the deals they strike, trying to make extra money on the back end. I also suspect that running people's credit multiple times is a trick they try to lower people's score so they will have to accept the deal they are offered or risk a higher interest rate elsewhere. The insistence on financing with them feels slimy and I suspect they are getting a kickback from lenders. Overall this was a terrible experience and I would never go back to this dealership or other dealerships owned by Larry Stovesand.

Oxmoor Ford was fantastic. - lwadach

Oxmoor Ford was fantastic. Scheduled an appointment for a recall component, oil change and tire rotation and one hour later my truck was ready. The staff was friendly, helpful and I'm looking forward to continue my business with Oxmoor.

While I wasn't planning to buy a new car for another year - Karen P

While I wasn't planning to buy a new car for another year or so, my old one died a quiet and permanent death, and I needed a new car quickly. I worked with salesperson Maddie Barton and she went above and beyond helping me get into my new car. I chose Frankfort Ford and Lincoln because I used them with other cars and have always been impressed with the customer service and quality work.

Best place in Kentucky to buy new. - Kentucky Bronco owner

Best place in Kentucky to buy new. Was able to use A plan. Bronco Big Bend 2022. Love it 😍. Already ordered recall part for me. Great service dept.

Ross Schambon/Dan Franklin Great to work with on GT350R - Storm

I worked with Ross Schambon directly and Dan Franklin indirectly to buy a GT350R out of state. Ross was very responsive, likeable, timely and willing to communicate meaningfully via email and text. Unlike some dealerships I had to opt out of communications from, Ross was succinct and to the point. I did not get passed around to numerous sales people who never responded to direct questions and offers. I appreciated that. I also got what I think is a very good deal on the highly sought after GT350R. While some dealers act like these cars are worth a 10-20k markup, this dealership and Dan were realistic. Look Ross up if you want a pleasant buying experience.

Barry was awesome. Called him with specifics at 1pm on a... - foxie95

Barry was awesome. Called him with specifics at 1pm on a Friday and walked out with a new truck at 4pm. He made it very quick and easy.

On December 12th, 2023, we dropped our Ford F150 off at - Chelsea Grogan

On December 12th, 2023, we dropped our Ford F150 off at Greenwood Ford for some minor Collison repairs. My experience with this has been very unpleasant. On February 7th, 2024, I was told by Cliff that the truck was complete and ready to be picked up. Upon arrival, I noticed there were missing parts and I detected flat spots on my tires from the negligence of this facility. I brought this to the attention of the service manager. After reviewing the situation, he stated that my tires were a result of suspension issue. As a result, they were not willing to cover any cost associated with replacing the tires. According to Greenwood Ford’s website, the service technicians are “Highly trained to conduct comprehensive inspections and repairs”. If my vehicle had a suspension issues, why was this not brought to my attention during my regular scheduled maintenance or my multi point inspections. All of which have been conducted at Greenwood Ford since I purchased the truck in April of 2022. On Saturday Feb 25th, 2024 I had to purchase new tires. The cost of those tires were $1646.69. This could have been easily avoided if your “Highly trained technicians” took care of my truck while it was in their possession. I urge you to avoid this dealer ship and any dealership that operates under Renshaw Auto Group.

Great experience - ll.jones2016

our sale person answered every question we threw at him..down to the smallest detail, made us feel very welcome and at ease...got the car we wanted and had fun.

Will do everything possible to resolve your problem.... - markettabrock

Will do everything possible to resolve your problem. Return calls in a timely manner. Normally a short line yo drop off or pick up your vehicle.

I have never written a review before but my experience at... - DC

I have never written a review before but my experience at Hunt Ford has changed that. If a ZERO rating were possible that would be how I would have rated my experience of trying to buy a car from this dealership today. After making an appointment and driving almost an hour to the dealership to test drive a 2021 Ford Explorer ST and telling the sales person and his sales manager that my intent was to finance the vehicle through my bank with a $25,000 downpayment there was no problem at that time. I inquired about the $1000 discount Ford was offering but was told it only applies if financed through Ford. I still decided to pay full sticker price for the vehicle. There was a problem with a small scratch on the rear bumper and was told that it would be fixed or replaced. So no problem so far. There was also a problem with my new iPhone 12 not working with the vehicles wireless charger but still not a deal breaker. I told the sales person and sales manager I would like to check out one other dealership and hopefully I would return to purchase the Explorer ST. After I left the dealership I decided to look no further and called to let them no my intention to buy from them. I asked for a purchase offer for my bank and was willing to give them a credit card payment as a good faith deposit and return in the morning to pick up the vehicle. So far so good. Then I got a call back from the sales person and he told me the dealerships owner said they would only sell me the vehicle if I financed through them. Bottom line they were very unprofessional. DO NOT waist your time with this dealership if you expect to be valued as a customer, treated with respect and honesty and you intend to finance through your bank.

If you are in a chapter 13 and need help searching for a - Kay

If you are in a chapter 13 and need help searching for a vehicle. This is the person you go to. He has years of experience in this category and made sure I got exactly what I wanted at a reasonable price. I will definitely recommend him to my family and friends.