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Will buy again! - tgutermuth
Bluegrass staff is always professional and eager to please. From Brandon in the service department, to Jeremy in sales, to Randy in management, our interaction at each level is always pleasant. We don't just feel like customers, we feel as though we've made friends. We've purchased 4 vehicles in the last several years and will certainly come back for our next one.
absolutely does not support or stand behind their product - geeseajoe
I have been dealing with the mix matched paint job on my 2017 Escalade for over a year. At first Quantrell's body shop said that they could not guarantee their paint on the plastic bumpers wouldn't turn yellow again if they repainted they, and now after a year the body shop (Kendra Tipton, Manager) is saying that they wouldn't stand behind the paint warrantee because the bumpers have been previously repainted. This means that the vehicle Quantrell sold me was apparently not new as conveyed and that they sold me a SUV that has been previously repainted before it was sold to me as new. Do yourself a favor and find another dealer who will support their product and not lie to you