TLX purchase - shawd
The salesperson (Luke To) was very courteous throughout the long negotiation over the email. It was an excellent experience. Strongly recommend the dealership. The purchase took a short time and was well organized.
AWESOME place to purchase & service your vehicle. - Mark Thomas
Professional & personal staff. Service is great!!!!!!!!! It is always a pleasure to do business with Orr. They go out of their way to make it easy & quick.
This is not a luxury dealership - laurielou2
I can't say enough about the poor quality of the "customer service" at this dealership. I mistakenly bought a 2019 RDX almost two months ago, and it's been in the service department twice now for multiple problems related to the technology package, which was the reason I bought the vehicle to begin with. Customers are made to stand around while the rep inputs information into their computers, and the actual waiting area is filthy. There are no vending machines. Today I was sent away in an older RDX which smells of smoke, and I was told they'd likely have to keep my car for "a few days". If you want actual luxury, go to Infiniti, Lexus, Audi, or BMW. This place is awful.