Today I had the unfortunate pleasure of working with - Vanessa
Today I had the unfortunate pleasure of working with Vance Cook (Sales), Stephen Robinson (Sales Manager) and Mike Wood (F&I Manager) for a 2023 Black Integra. Im writing this review in hopes to help another person out in a similar situation. When you go to purchase a vehicle you should NEVER have to go through so many unnecessary old school tactics. For the purpose of making a long story short, emails were exchanged and a price was accepted, when it was time to finalize they switch the price (photos provided). I accepted the new price then they tried to give me trouble with getting requested information over to my credit union, despite my verbal expression of being willing to finance through Acura, and allow them the opportunity to beat my rate, which was very well possible. I also was very interested in hear about there gap insurance and other coverage options. However after speaking with Stephen and his little I don't know what your talking about game I ended the deal. To make it clear, my credit is fine, good down payment, and was open to everything until so many games were played I was over it. I would NOT recommend anyone I know or don't know to this dealership and I would like to make it very clear, Vance and Mike was not my determining factor to end the deal, however Stephen was along with so many unnecessary games being played.
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