Received an emergency appointment - Janet
My fuel entry system was not allowing entry to the gas nozzle. Being unable to fuel my vehicle was concerning. Holly arranged a timely appointment to correct the problem. I appreciate her fitting my vehicle into the schedule.
Top Reviewed Specialists At This Dealership
Vehicle Sales Rep
Vehicle Sales Representative
quick and easy - NJL
Service at Morong was very easy and hassle-free. Dan handled the paperwork quickly, was easy to reach and communicate with, and gave easy and fair explanations of the process. I'd certainly recommend Dan and Jake, and Morong.
Customer-centered, responsive, fair prices - Toddfan
After being in touch with several other dealerships and finding ourselves frustrated by having to wait for a response, we called Thompson's, which is about an hour and a half from our home. Their internet salesperson answered the phone and was very helpful, being back in touch immediately, with an email detailing pricing on the car we inquired about. He followed up in a day, letting us know he had a car on the lot, so we went there for a test drive and ended up buying the car, feeling as if this was the best deal we would get on a car that had been difficult to find. He allowed us to take our time on the test drive and answered all our questions, yet we didn't feel pressured in any way. In addition, we really liked the way we didn't have to go through the gauntlet of offers on extras we weren't interested in. He also made a follow-up call to see how we liked the car. All in all, excellent customer service. We highly recommend this salesperson and dealership!