Wonderful Experience - Makayla W
Such a warm, friendly, and supportive customer service experience! Will be highly recommending Darlings to anyone looking for a new vehicle. As a young, first time car buyer I was nervous about the whole experience, but Nick, Kristen, and the rest of the Darlings team made me feel comfortable and well taken care of. I am beyond happy with the time I spent at the VW dealership and will be a lifelong customer.
Top Reviewed Specialists At This Dealership
Vehicle Sales Rep
Vehicle Sales Representative
Excellent service. A bit pricey but worth it - Laterider
Very pleased with the car so far. John was an excellent salesperson and explained all the details of the car which was very helpful. We're very happy with our purchase. We would recommend this dealer and John to anyone.
Customer-centered, responsive, fair prices - Toddfan
After being in touch with several other dealerships and finding ourselves frustrated by having to wait for a response, we called Thompson's, which is about an hour and a half from our home. Their internet salesperson answered the phone and was very helpful, being back in touch immediately, with an email detailing pricing on the car we inquired about. He followed up in a day, letting us know he had a car on the lot, so we went there for a test drive and ended up buying the car, feeling as if this was the best deal we would get on a car that had been difficult to find. He allowed us to take our time on the test drive and answered all our questions, yet we didn't feel pressured in any way. In addition, we really liked the way we didn't have to go through the gauntlet of offers on extras we weren't interested in. He also made a follow-up call to see how we liked the car. All in all, excellent customer service. We highly recommend this salesperson and dealership!