extremely helpful - grateful buyer
Gary Gauvin, who sold me my recent Ford, was extremely appreciative of my needs. He did not encourage me to buy anything more than what I wanted and needed. The other members of the sales team were very helpful.
Top Reviewed Specialists At This Dealership
Vehicle Sales Rep
Vehicle Sales Representative
Great Experience All-Around - VDUB2018
My wife and I went in having done our research and knowing what would suit our needs. We worked with Dan Dunham throughout the process. Dan's no pressure attitude, VW knowledge, and willingness to help was far superior than any other car buying experience we've had, dare I say, enjoyable. So, kudos to you Dan and the Morong-Falmouth Team. Thank you - The Blackmore Family
Business Development Coordinator
Customer-centered, responsive, fair prices - Toddfan
After being in touch with several other dealerships and finding ourselves frustrated by having to wait for a response, we called Thompson's, which is about an hour and a half from our home. Their internet salesperson answered the phone and was very helpful, being back in touch immediately, with an email detailing pricing on the car we inquired about. He followed up in a day, letting us know he had a car on the lot, so we went there for a test drive and ended up buying the car, feeling as if this was the best deal we would get on a car that had been difficult to find. He allowed us to take our time on the test drive and answered all our questions, yet we didn't feel pressured in any way. In addition, we really liked the way we didn't have to go through the gauntlet of offers on extras we weren't interested in. He also made a follow-up call to see how we liked the car. All in all, excellent customer service. We highly recommend this salesperson and dealership!