JANUARY PURCHASE - waynecmore
I WAS VERY PLEASED AT THE CHANGE IN THE WAY THE SALES PEOPLE NOW SELL THEIR PRODUCT. NO PRESSURE. i CAN HONESTLY STATE THIS PURCHASE PROCESS WAS ENJOYABLE.
My thanks for this experience go out to Mario, Tray, and Jake. They met my needs and were fair. They promptly addressed my concerns and didn't make me feel lost after the sale. So thanks to these three men specifically.
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Great experience buying my new Audi Q5 - Ela
I worked with Tyler Robinson to buy my new Audi. Love my new car! The whole experience was exceptional. I highly recommend this dealership and sales team.
Customer-centered, responsive, fair prices - Toddfan
After being in touch with several other dealerships and finding ourselves frustrated by having to wait for a response, we called Thompson's, which is about an hour and a half from our home. Their internet salesperson answered the phone and was very helpful, being back in touch immediately, with an email detailing pricing on the car we inquired about. He followed up in a day, letting us know he had a car on the lot, so we went there for a test drive and ended up buying the car, feeling as if this was the best deal we would get on a car that had been difficult to find. He allowed us to take our time on the test drive and answered all our questions, yet we didn't feel pressured in any way. In addition, we really liked the way we didn't have to go through the gauntlet of offers on extras we weren't interested in. He also made a follow-up call to see how we liked the car. All in all, excellent customer service. We highly recommend this salesperson and dealership!