2nd vehicle with Heritage in Owings Mills - CHRISTAL L RAYFORD
I'm always nervous when purchasing anything greater than $500. I literally walked in again and walked out with a brand new 2018 Jeep Cherokee which had great rebates! Everyone was very professional and friendly from the manager, to sales, finance, and closing with the paperwork. Christopher Roberson was great! He took the time to explain everything to me bout the suv. I highly recommend anyone to visit heritage in Owings mills. Thank you for a wonderful experience!
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Relaxing Insight - Team DJ
My spouse and I are in the market to buy an newer vehicle, but have been hesitant due to a bad past experience. However, the search has been come more necessary. We stopped by to look at vehicles while picking our car up from the service department. The experience with Luis, could not have been more pleasant. He spent time asking our preferences, showing us a variety of options, which helped to narrow down our selections. We also met Julius, the sales manager and he was equally welcoming. In addition to being informative, he provided us a number of options for vehicle personalization (thanks Jon). Most importantly, it was not a high-pressure sales situation. We are still trying to figure out our next vehicle but when we are ready, we will be coming back to Criswell.
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Thoroughly enjoyable experience - The Rogers
Purchased an Alpha Romeo Giulia from Stefano Rinaldi. We found him to be courteous, knowledgeable and friendly. The car buying experience was conducted in a low-key manner with no high pressure sales tactics. Everyone we met at the dealership was friendly and enthusiastic about the Alpha Romeo car line.