"Total customer dedication"
- Lefty's 3 point shot
First of all, Leon Travis greeted us warmly and demonstrated a genuine desire to help my wife in assisting her with obtaining maximum benefit usage of her carphone and cell phone. He took great care and pride in the undertaking. He clearly showed that the customer's well being is most important to him. It is so refreshing to see how much Leon loves helping bring about the desired result. He's not all about himself but rather has a solid respect for.others. Leon is a top-notch, first-class gentleman in every particular.
"Exactly what I wanted!"
Leon was amazing throughout the whole car buying experience. He listened to what I wanted and found a care that matched perfectly. He made transitioning to working with the financial department flawless. He consistently asked if I was okay and if I understood the entire process. Totally happy with my purchase! -Tiffany and Sonnie
"Leon is WONDERFUL to work with!!!"
Leon is so pleasant and knowledgeable to work with, my husband and I have worked with Leon on our last 2 Grand Caravan purchases. He is absolutely wonderful to work with! I recommend anyone going to Criswell to ask for Leon Travis, you won't be disappointed!!
"Excellent staff to work with!!!"
Connor may be new to the Criswell team but he was awesome to work with and would do everything in his power to make the customer happy. A real nice car buying experience!!!! Thanks Connor.
"Very Friendly and "
We did not work with Leon Travis directly but he was extremely friendly and welcoming when we arrived at the dealership after a long 2 hour drive. He showed genuine happiness to see that we were able to purchase the Dodge Charger Scat Pack we wanted.
We had a awful time at this dealership. Our salesperson was on the phone the entire time for the test drive. Did not say anything about the car I was test driving, seemed all he was interested in was the sale. The cars on the lot had windows partially open which makes you wonder if moisture had been in the cars. Others even were open (even thought the car was a drive from the dealership. On the way to the dealership mentioned an AlfaRomero had been in a accident and had to replace the bumper, then at the dealer mentioned the same about the car we were looking it. I understand this happens, but the exact same story for both cars? When we questioned him he denied the Alfa Romero story. We did not feel comfortable with this sales person at all. The salesperson was rude to us, and did not even want to work with us as other salespersons have in other dealerships. Had it not been for that experience we would have bought the car.
While I made two visits on a Sunday where the Dealer is only 50% staffed, they were still very attentive and provided outstanding service without the typical sales pressure/tactics.It resulted on a great customer experience and a very happy customer with a new Jeep Grand Cherokee.
"Awesome crew! "
The service members were really friendly and worked hard to make sure I would get my car despite having excess miles on my last lease. They were able to help me get what I wanted at best price!
"No pressure, no haste leads to happy Jeep buyers"
I used the COSTCO Car buying program to purchase a 2018 Jeep Wrangler Sport. The experience was hassle and pressure free. Our sales consultant was very helpful. The manager made himself available while we waited on our sale consultant to finish with another customer.
Dispite the fact that I had a less than joyful experance with the first salesman over the phone, I took a chance and drove over two hours to the dealership to see if I would have a better experience in person. When I got there I explained that one of the salesman hadn't returned any of my calls over the past 3 days and that. I wanted a new salesman to make the deal. I was treated with kindness, respect and felt right at home. Our salesman was Leon Travis. Leon was very knowlegable of the new jeep Rubicon and showed us everything about the jeep. Julius Green, the sales manager and Thong Nguyen, finance manager were also great at helping with the pricing for our budjet. THANKS GUY'S